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Hunters vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hunters
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
Security Information and Event Management (SIEM) (35th), SOC as a Service (7th), Extended Detection and Response (XDR) (28th)
Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.7
Number of Reviews
34
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Managed Detection and Response (MDR) (2nd)
 

Mindshare comparison

While both are Security Services solutions, they serve different purposes. Hunters is designed for Security Information and Event Management (SIEM) and holds a mindshare of 0.5%, up 0.2% compared to last year.
Huntress Managed EDR, on the other hand, focuses on Managed Detection and Response (MDR), holds 10.5% mindshare, up 8.3% since last year.
Security Information and Event Management (SIEM)
Managed Detection and Response (MDR)
 

Featured Reviews

VikramSingh8 - PeerSpot reviewer
Advanced detectors streamline threat monitoring with many use cases
Hunter support is functional yet not exceptional. Their support engineers could be more advanced and faster in providing solutions. Their turnaround time could improve to match other tools. When feedback is provided, they consider it and indicate if it is in the development stage. They commit to fixing bugs and developing the module or feature, however, take quite a lot of time. I would rate their customer support as needing improvement. Another area needing improvement is integration capabilities, as they are not yet fully compatible. Users still have to rely on third-party software or integration tools. Furthermore, they should incorporate more GenAI capabilities, a current buzzword, and enable predictive use cases. Their tools should be capable of reading the environment, making adaptations, and automatically tweaking settings as per client or environmental needs, similar to capabilities provided by other SIEM tools.
Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Other SIEM tools base their license cost on the volume of data processed, often charging by how much TB or GB data is processed. Hunter, however, charges based on the number of data sources and the number of data entities integrated, which saves money."
"Hunter proactively provides a set of five to six hundred use cases, categorized based on cloud use cases, endpoint use cases, parameter use cases, and malicious use cases."
"While threat hunting is undoubtedly the most valuable feature, the combination of IP scanning, foothold identification, and canary monitoring has also proven to be incredibly beneficial."
"We saw the benefits of Huntress pretty quickly. Once it started detecting threats, it was great."
"The features of Huntress that I found helpful are the one-click remediation piece and the ability for me to reach out to their customer service reps and get this under control when there is a threat."
"For us, Huntress Managed EDR has been a game changer for the SMB market."
"I immediately recognized the benefits of Huntress Managed EDR."
"The stability is perfect."
"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
"I have found it valuable that this solution is always there and always armed."
 

Cons

"Hunter support is functional yet not exceptional. Their support engineers could be more advanced and faster in providing solutions."
"Hunter support is functional yet not exceptional."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"Huntress has a cyber education platform, but it lacks all the languages we need."
"We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"I would request that they make it an agent for Linux because we need it on Linux."
"To enhance the platform, I suggest adding a feature to forward Huntress's recommended response directly to the client, ensuring their clear understanding of the gathered information."
"The solution's UI is an area with certain shortcomings that need improvement."
"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."
 

Pricing and Cost Advice

Information not available
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"Huntress Managed EDR offers a fair pricing model."
"It works well for an MSP."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
11%
Non Profit
7%
Energy/Utilities Company
7%
Computer Software Company
16%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Hunters?
Hunter support is functional yet not exceptional. Their support engineers could be more advanced and faster in providing solutions. Their turnaround time could improve to match other tools. When fe...
What is your primary use case for Hunters?
Hunter is a very new SIEM in the market. It is definitely a broad market for us as they are trying to establish a new place against competitors like Splunk and QRadar. This makes it challenging to ...
What advice do you have for others considering Hunters?
Their knowledge base is good. When starting with Hunter, ensure you have one or two sessions to understand navigation, features, and modules, along with obtaining proper documentation. This will he...
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
We would love for Huntress Managed EDR to ingest logs from Microsoft Sentinel. Microsoft Sentinel is another SIM tool that produces logs, and we would want Huntress to be able to ingest those so th...
What is your primary use case for Huntress?
We use Huntress Managed EDR for threat hunting with our clients to try to keep their environment safe and make sure that if there's any kind of bad activity going on, we can try to find out about i...
 

Also Known As

Hunters.AI
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

We're happy to support organizations like Booking.com, ChargePoint, Yext, Red Ventures and Cimpress who leverage Hunters SOC Platform to transform their security teams' operations.
Information Not Available
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