HubSpot CRM vs Nimble CRM comparison

HubSpot and Nimble are both solutions in the CRM category. HubSpot is ranked #5 with an average rating of 8.3, while Nimble is ranked #131. HubSpot holds a 1.6% mindshare in CRM, compared to Nimble’s 0.2% mindshare. Additionally, 98% of HubSpot users are willing to recommend the solution, compared to 100% of Nimble users who would recommend it.

HubSpot CRM

Read 49 HubSpot CRM reviews

1,350 Views
1,283 Comparison Views

98% willing to recommend

Nimble CRM

Read 3 Nimble CRM reviews

321 Views
244 Comparison Views

100% willing to recommend

HubSpot CRM

Nimble CRM

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Executive SummaryUpdated on Jul 6, 2025

Nimble CRM and HubSpot CRM are competitive in customer relationship management solutions. While users find Nimble CRM cost-effective with strong customer engagement features, HubSpot CRM is noted for its robust functionality.

Features: Nimble CRM integrates social media, manages contacts effectively, and aids streamlined communications. HubSpot CRM includes marketing automation, comprehensive analytics, and delivers business insights, making it a powerful tool.

Ease of Deployment and Customer Service: HubSpot CRM offers a cloud-based deployment with extensive support, facilitating easy implementation. Nimble CRM, also cloud-based, is straightforward to set up but offers fewer support tools.

Pricing and ROI: Nimble CRM is praised for its affordable pricing, providing good value relative to cost. HubSpot CRM, with higher initial costs, delivers significant ROI due to extensive capabilities, potentially justifying the expense.

To learn more, read our detailed HubSpot CRM vs. Nimble CRM Report (Updated: September 2025).

Buyer's Guide

HubSpot CRM vs. Nimble CRM

September 2025

Download the complete report

Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HubSpot CRM

Ranking in CRM

5th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Nimble CRM

Ranking in CRM

131st

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Social CRM (27th)

Mindshare comparison

As of October 2025, in the CRM category, the mindshare of HubSpot CRM is 1.6%, down from 1.7% compared to the previous year. The mindshare of Nimble CRM is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
HubSpot CRM	1.6%
Nimble CRM	0.2%
Other	98.2%

CRM

Featured Reviews

Charles Dickens

President at iCIO, Inc

Effortlessly manage relationships with seamless contact data integration

The primary area to improve is creating deployable packages. When I buy into HubSpot, I have a list of checks, however, I am left to figure out how to use it. I start with a budget, and it's just a persistent sales demand. HubSpot should establish some pre-deployable packages that, when contracted, offer basic functionality. It is important to be clear about what it doesn't provide or what else is needed. I can outfit myself with my own tools or other options as I evaluate the board. They are building businesses for themselves. However, there's always a limiting function encountered. Understanding limitations upon entry would be beneficial so I don't constantly stumble upon unknown constraints. A package covering everything in a particular area without requiring the entire purchase would be excellent.

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Hakan Genel

Disaster Recovery Specialist at Metropolitan State University of Denver

An easy-to-use, simple and stable CRM solution

The solution is used for VMware Environment It's easy to configure and easy to create a data source or replicate it to another one. It's very easy to use. All servers are in the environment, and we are using the data source. Nimble is very reliable. The configuration is very quick and simple.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The reporting is very flexible."

"The user interface is good, and they have built-in capabilities; I can integrate it with LinkedIn or my mailing list."

"The initial setup process is straightforward."

"HubSpot CRM has the most reliable and user-friendly options."

"The most valuable features of HubSpot CRM are ease of use, lead generation, and follow-up leads. Additionally, there are a lot of connectors to other solutions, such as Jira and Slack. Whether it's a scrum tool or the ticketing tool, it has a connector."

"Very scalable CRM platform with multiple functions, e.g. marketing, ticketing, and service."

"The solution's greatest value lies in its online capability in terms of web content creation."

"The most valuable feature of HubSpot CRM is the sequences of sales automation. It allows you to set up a bunch of leads into a sequence, and it automatically generates emails that you can customize on the fly. For example, here's the phone call in the morning, the phone call in the afternoon, the email you sent, and the link to the message you sent."

More HubSpot CRM pros

"It is a fast and reliable solution."

"The interface is easy to use and has many features, such as email marketing and ad management, live chat, and more."

"It's easy to configure and easy to create a data source or replicate it to another one."

Cons

"I believe it's tailored for companies that are well-lined up for inbound sales. They have rich content, and they can generate leads and capture leads on all the channels and websites, but if you are focusing on or depending on outbounds, it lacks the capabilities that are being offered by companies that focus on outreach, such as Salesloft or Outreach. It mainly lacks cadences for salespeople."

"The product's free version could have more integration and automation options."

"The only thing that was tough was that the functionality was very dependent on the licensing level. So there were many things I wanted to do, but then I'd have to add on different licenses or purchase different add-ons."

"This solution could be improved if it offered more opportunity to customize how it is used, including adding different rules."

"The only challenge with the solution is that it captures data in a raw manner, so organizing that information is still left to the administrator or the user, and they need to organize it into structured fields."

"An area to be improved in HubSpot CRM is its customization capabilities."

"In HubSpot CRM there are many subscription models. Some things are limited compared to the subscription models. For example, I cannot track all the tasks that I have in CRM at once. I need to click on the specific deal to see what the task is. This could improve in the future."

"They need better UX or templates to change the mood or the look and feel."

More HubSpot CRM cons

"Nimble sometimes slows down the progress of any work or project we have pending as it lacks the customization to manage the task through the work dashboard."

"The solution should improve its replication groups' verification confirmation."

"The product has a security flaw."

Pricing and Cost Advice

"It's in the upper range. If 10 represents the most expensive, I'd rate it a 7 out of 10. Its price also depends on the size of your team."

"I do not recall the particulars of the licensing fees."

"The cost of HubSpot CRM is less than the cost of Freshsales."

"The pricing is in a midrange if you line up the marketing tools."

"The pricing for this solution is user based. We're paying $39 to $45 per user."

"The price of HubSpot CRM is expensive."

"HubSpot CRM is affordable."

"There is a cost for the solution. However, I am not aware of the price."

More HubSpot CRM pricing and cost advice

"The solution is cost-effective."

"The pricing is moderate."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Performing Arts

11%

Comms Service Provider

10%

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	39
Midsize Enterprise	5
Large Enterprise	8

No data available

Questions from the Community

What do you like most about HubSpot CRM?

The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.

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What is your experience regarding pricing and costs for HubSpot CRM?

The cost is about the same price, currently charged monthly.

See all answers

What is your primary use case for HubSpot CRM?

We are a user of HubSpot CRM. We are not a customer because we use all the free modules of HubSpot CRM over the last years that we have used it. Because the CRM is free, we use the CRM. HubSpot CRM...

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Compared 9% of the time

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Product Reports

Buyer's Guide

HubSpot CRM

September 2025

Download HubSpot CRM product report

Buyer's Guide

CRM

September 2025

Download Nimble CRM product report

Overview

HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management.

With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with other HubSpot products, such as marketing automation and customer service, providing a complete solution for businesses of all sizes.

Whether you're a small startup or a large enterprise, HubSpot CRM can help you organize and grow your customer relationships.

HubSpot

Nimble CRM is a relationship-focused CRM platform designed to streamline communication, enhance customer relationships, and improve business productivity through practical features and ease of use.

Nimble CRM integrates social media channels, communication tools, and contact management into one platform, enabling businesses to nurture relationships and engage with clients efficiently. The sales pipeline features, task management capabilities, and advanced reporting tools allow users to prioritize and efficiently handle daily tasks while maintaining a comprehensive overview of all client interactions. This CRM can adapt to various industries, offering scalable solutions ideal for small to medium businesses aiming to enhance customer relations and grow revenue.

What are the key features of Nimble CRM?

Contact Management: Centralized database for managing contacts, integrating directly with email systems.
Social Listening: Seamless integration with social media platforms to monitor and engage with customer activities.
Pipeline Management: Visual sales pipeline to track deal progress from lead generation to closing.
Task Management: Tools to organize and prioritize tasks, ensuring timely follow-up and efficiency.
Email Tracking: Insightful email tracking features to monitor open rates and engagement levels.

What benefits to look for in reviews?

Enhanced Productivity: Reduction in time spent searching for contact details and tracking communications.
Improved Customer Engagement: Better insights into customer interactions lead to more personalized communication.
Sales Growth: Streamlined processes and efficient task management contribute to increased sales conversions.
Data-Driven Decisions: Advanced reporting tools enable more informed business strategies.

Nimble CRM is widely implemented across industries like real estate, finance, and consulting. Companies leverage its features to handle customer interactions, streamline communications, and ensure strategic follow-ups, resulting in improved client satisfaction and retention. Integrations with industry-specific tools enable these sectors to adopt Nimble CRM smoothly into their operations, making it a valuable asset for businesses needing robust customer relationship management.

Nimble

Sample Customers

digimind, easyrecrue, software2, subaru, suzuki

A.M. Custom Clothing, Skymax, Totus Tuus Consulting, Nourmand & Associates, Intermedio Information Technology, Digiterati, TradeGecko, Things With Wings, Trendr, WebbROI, Servicerate.com

Buyer's Guide

HubSpot CRM vs. Nimble CRM

September 2025

Free Report: HubSpot CRM vs. Nimble CRM

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