Huawei Wireless vs SonicWall SonicWave Access Points comparison

"At the moment, I only have experience with the on-premise deployment of Huawei Wireless, but the cloud solution looks good on paper. It looks perfect. I can say that Huawei's cybersecurity is very good, stable, and works for long periods. My company has four devices running uptime for more than four years without stopping. I also like that the support for Huawei Wireless is swift, and support does precisely what you require, at least from the point of view of the technical engineer who communicated with Huawei support, as I'm more of a technical sales guy. Good technical support is vital to my company, partners, and customers. My company had this ongoing project with an ISP provider in Bulgaria that bought some routers. Still, the existing equipment was a completely different brand, so this provider wanted to migrate to Huawei Wireless and wanted help while migrating the existing infrastructure to Huawei, so the technical engineer assigned to raise the ticket with Huawei for checking and setting parameters correctly provided feedback about Huawei technical support being good quality-wise and TAT-wise. The technical engineer was also Cisco-certified and Juniper-certified and was not experienced with Huawei equipment. Still, he did mention that the Huawei Wireless router interface was straightforward, and even a person who's new to it would find it easy to configure. Huawei Wireless is user-friendly, which is another pro of the solution. It's easy to manage, and even the program language setting can be done with fewer commands than Juniper and Cisco equipment. Some of the features in Juniper need an external program, and the same features can be found in Huawei Wireless built-in, which I find remarkable."

"The product's Wi-Fi 7 solution stands out as it offers cutting-edge technology in wireless communication, enhancing bandwidth management and coverage."

"That would be more of engineering at this point. I'm from more of the business side. It's pretty much doing the standard installations with portal integrations and integrations with the Mac."

"The solution is very user-friendly and easy to use."

"All of the features are valuable in Huawei Wireless."

"The solution is easily managed compared to other wireless solutions."

"The most valuable features of Huawei Wireless are WiFi coverage and ease of use."

"What I like most about Huawei Wireless is that it's customizable. It has many unique features, such as encryption, spatial streams, hiding features for different scenarios, low-density and high-density areas, and smart antennas."

"The security features of SonicWall are highly valued."

"The platform's most valuable feature is the ability to provide cloud access to configure and manage devices."

"Unlike the Cisco solution that needs a dedicated wireless controller outside of a firewall, SonicWall has everything in one box. Fortinet is close to it."

"I rate SonicWall a nine out of ten."

"A good management tool that can be managed through the cloud or firewall."

"The solution should offer more integration with third-party servers and devices."

"While technically proficient, enhancing communication skills would greatly benefit the customer experience."

"There could be a console port for demonstration or configuration purposes."

"The ongoing support and ongoing follow-up on customers is an area where the solution lacks."

"Huawei Wireless can improve the signal, sometimes it becomes weak."

"Price is one of the major problems of the solution, and because of this, our company's customers want to migrate to some other product from Huawei."

"There was one time I had a problem with their centralized licensing. I called the Indian call center, but the response was not that good. One guy attended this call and he told me, "Definitely, I am forwarding your call to the next level. I'll let you know." After that, it took between 10 to 15 hours before I got a call back. By then, we had already resolved the issue. Therefore, they could improve the local support; there should be at very good Tier 1 and 2 support in India. They should be both proactive and reactive."

"What needs improvement in Huawei Wireless is after-sales support. I've faced many after-sales support issues, so that's the area I want Huawei to improve. Having an SLA with customers is what I'd suggest to Huawei Wireless."

"They are sometimes difficult to manage from the end-user side because they are not yet familiar with the configuration."

"The main issue is the management of the access points. They are sometimes difficult to manage from the end-user side because they are not yet familiar with the configuration."

"Integrating with the firewall and management console was a little complex."

"We have a lot of overlapping wireless networks with a lot of cheap equipment that does not run on any rules or regulations. The best way to improve the wireless network, like in SonicWaves, is to defeat these networks by isolating, preventing them, or overcoming their wireless signal. We try to do that, but I live near an airport, and the AirPortRadar glitches my wireless network every nine seconds."

"The product's pricing is high and could be improved."

"It is very cost-effective."

"The price of Huawei Wireless is very good."

"I would rate the tool's pricing a seven out of ten."

"Huawei Wireless is a cheaper solution when you compare it to the cost of other similar solutions. It has one of the most competitive prices out there."

"Huawei comes at a cheaper price than competitors like Cisco and Aruba."

"We don't have any control on the pricing. This comes from Huawei in India. Pricing-wise, Huawei is very aggressive and competitive if you compare them to competitors, like Cisco, Aruba, and Ruckus. The Indian Huawei team tells us, "Just pick up the order and design the infrastructure. If there are any pricing challenge, we'll work on that and we will try to match things 100 percent.""

"Huawei Wireless is an expensive solution."

"Extras come with a surcharge."

"The platform offers yearly licenses."

"The pricing of the SonicWave Access Points solution is different in the US and Brazil. In the US, the solution is priced more competitively than other vendors. In Brazil, the exchange rate is a problem. To address this, SonicWall managers in Brazil are running several sales promotions and improving the price of new units."