We performed a comparison between Huawei eSight and NetApp Cloud Insights based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."
"The most important features are alarm management and the visualization of the health of our network devices."
"We can scale the solution."
"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."
"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."
"Huawei eSight provides businesses with monitoring capabilities of network devices across your network."
"I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."
"The product is stable."
"The solution is 98 percent stable."
"Cloud Insights' best features are visibility and the connector to move the workloads."
"The visibility and assistance with security vulnerabilities are valuable."
"One feature we appreciate the most is its ability to take snapshots, which adds an extra layer of security and allows us to protect our data effectively."
"It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue."
"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."
"All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters."
"The solution is easy to deploy."
"It is not a very flexible product."
"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."
"It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."
"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."
"The price could be less costly."
"This solution could be improved by offering monitoring for all devices and not only Huawei devices."
"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."
"Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."
"The first level of NetApp's technical support could be improved."
"Cloud Insights could offer more detail when we drill down into the Azure environment."
"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions."
"Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. The dashboards are intuitive, but finding the report you want is sometimes a challenge. If you don't have the report already loaded, pulling it in and letting it build its data can be cumbersome."
"The visualization needs some improvement because there are occasional delays while the system queries information."
"Most of the time, I initially connect with entry-level support, and then I need to request a higher-tier support level, which can result in delays."
"Their pricing model needs improvement."
"The support is not very quick."
Huawei eSight is ranked 53rd in IT Infrastructure Monitoring with 8 reviews while NetApp Cloud Insights is ranked 27th in IT Infrastructure Monitoring with 12 reviews. Huawei eSight is rated 6.8, while NetApp Cloud Insights is rated 8.6. The top reviewer of Huawei eSight writes "Useful RTLS feature and good support but needs automation options and better wireless reporting". On the other hand, the top reviewer of NetApp Cloud Insights writes "It helps with login monitoring and troubleshooting". Huawei eSight is most compared with Cisco DNA Center, Zabbix, Cisco Prime, PRTG Network Monitor and SolarWinds NPM, whereas NetApp Cloud Insights is most compared with Dell CloudIQ, Datadog, Zabbix, IBM Turbonomic and ServiceNow IT Operations Management. See our Huawei eSight vs. NetApp Cloud Insights report.
See our list of best IT Infrastructure Monitoring vendors.
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