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Hitachi ID Privileged Access Manager [EOL] vs One Identity Safeguard comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hitachi ID Privileged Acces...
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
One Identity Safeguard
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
User Entity Behavior Analytics (UEBA) (9th), Privileged Access Management (PAM) (6th), Non-Human Identity Management (NHIM) (6th)
 

Featured Reviews

DR
Principal Solutions Architect at a computer software company with 51-200 employees
Responsive support, requires little maintenance, but configuration could be easier
Hitachi ID Privileged Access Manager is cumbersome and it does not operate by itself and relies on other solutions. Overall the way you configure things is a bit awkward compared to other solutions, such as Cyberark and Thycotic. The interface could be more intuitive, some features I expected to be easily accessible I had to search around for them. There needs to be more centralization.
SachinShelar - PeerSpot reviewer
Manager, Account Services Delivery at Softcell Technologies Limited
Privileged access has become centralized and streamlines multi-client audits and compliance
The best features we can highlight are privileged password vaulting and automatic password rotation, just-in-time privileged access, and session monitoring and recording. These features together stand out because they significantly reduce credential exposure, enforce least privilege access, and provide full auditing visibility across multiple client environments, as we are a service delivery and IT service delivery company with multiple customer environments and access. We rely most on just-in-time privileged access with credential vaulting. It is easy for the team to use day-to-day because access requests and approvals are streamlined and automated. Credentials are never exposed and sessions are automatically logged. After initial setup, adoption was smooth and it fit well into our existing operational workflows without adding stress to our operational team to adapt to the new technology. One Identity Safeguard has strengthened privileged access security across our multiple client environments. We have seen a reduction in shared credentials and unauthorized access. We have also seen faster approval for admin tasks and improved audit readiness. It has streamlined compliance reporting and reduced the operational risk of managing multiple client environments manually. Implementing this solution, we have reduced privileged account-related incidents by thirty percent. We have also cut manual password management time by nearly fifty to sixty percent. Just-in-time access has sped up admin task completion and improved our overall compliance reporting, allowing audits to be completed nearly half the time compared to earlier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you using IGA or access controls solutions then this solution is a good addon. Once Hitachi ID Privileged Access Manager is set up it does not require a lot of maintenance or attention."
"We are able to log and get reporting on all privileged activity that is being performed. We like the fact that we can leverage the session recording feature, which is especially valuable when we're dealing with third-party vendors that have to remote into our our boxes and servers to do any work on behalf of the bank. Now, we can record everything they are doing to ensure that they're only doing the changes that were needed. In addition, we use it to leverage knowledge transfer with our internal staff."
"There is ease of implementation. Compared to other PAM solutions, it is easy to implement and use from an administrator's point of view."
"In terms of the user experience, it is a pretty useful product. It works in a good way."
"I like the discovery functionality and the change password feature through the check-in. I also like the bulk import with the help of templates that come with it out of the box. With the help of these few features, my tasks are made easier."
"The most unique and valuable features are the upstream and downstream throughput capacities; the Safeguard platform provides agile integration. In actuality, all the features are valuable. They're good, user-friendly."
"It provides secure and centralized access to both on-prem and cloud servers, which we did not have before. Previously, there were myriad ways to access our servers, so this centralizing feature is beneficial."
"It is easy to manage. There is a very logical, clear user interface. Also, the integration of scripts is thoughtfully implemented. Overall, it's a nice product to manage."
"I like Safeguard's snapshot feature that enables us to review the last time an application was opened and by whom. If there are any issues, we can look behind the scenes to see what has been done. We can suspend a user's access or close off a server."
 

Cons

"Hitachi ID Privileged Access Manager is cumbersome and it does not operate by itself and relies on other solutions. Overall the way you configure things is a bit awkward compared to other solutions, such as Cyberark and Thycotic. The interface could be more intuitive, some features I expected to be easily accessible I had to search around for them. There needs to be more centralization."
"The main thing that needs improvement is the slowness. Apart from that, the change password check-in feature also needs improvement because it is not working perfectly accurately."
"We currently have a problem with the Active Directory integrations on Windows. Some of our users need to be logged with Active Directory, but we are having communication issues between One Identity and Active Directory. It seems that Active Directory is not well-integrated."
"One Identity's support is not appropriately structured, and it has a lot of room to improve."
"I would like to see support for RDP over HTTPS so this product can be used in conjunction with the Microsoft terminal."
"Cost-wise, it is a little bit expensive, which makes it difficult to get management approval. Its price should be reduced."
"We are still in the onboarding phase, and it seems very manual. Ideally, a single interface to integrate all these processes would be useful."
"One Identity Safeguard can be improved in their pricing because they are somewhat more expensive."
"From a usability perspective, what we are finding out is that our privileged domain admin users, in particular, want functionality for extending a checkout session. So we are working with One Identity support to see if there's an enhancement that can be made to the product."
 

Pricing and Cost Advice

"The price of the solution is reasonable."
"It is a bit on the pricey side, but you get what you pay for. You don't want to get anything too cheap because then you get cheap stuff and cheap support. That really never helps anybody."
"The full license is expensive but if you plan to use it in a big organization then it is the best option because it is more flexible."
"The license is around $3,000 per month."
"They offer a fair price for a robust solution."
"It is cheaper than CyberArk. Its price is fair."
"The pricing is about $80,000 per 100 servers. There are few elective costs."
"Its subscription cost is too much, and sometimes, it is very difficult to pitch the solution to the management for cost approval. If the cost is reduced a little bit, it would be easier. If its cost was less, many other organizations that currently cannot afford it would be able to use this technology. I'm sure many organizations around the globe are having issues with identity management, and it is a very difficult task for IT to manage privileged accounts."
"Setup cost, pricing and licensing are all very expensive."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
University
9%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise16
Large Enterprise19
 

Questions from the Community

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What is your experience regarding pricing and costs for One Identity Safeguard?
My experience with the pricing, setup cost, and licensing of One Identity Safeguard is that pricing is good, especially in the long term, as it's way better than CyberArk's, and the other costs are...
What needs improvement with One Identity Safeguard?
One Identity Safeguard could be improved by reducing pricing a little bit, and while the support team is mostly good, better pricing would also be advantageous. Regarding needed improvements, the i...
What is your primary use case for One Identity Safeguard?
Our main use case for One Identity Safeguard is access management and session management for our privileged users. A specific example of how we use One Identity Safeguard for privileged users invol...
 

Overview

 

Sample Customers

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Cavium
Find out what your peers are saying about CyberArk, Delinea, Okta and others in Privileged Access Management (PAM). Updated: December 2025.
879,371 professionals have used our research since 2012.