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Hexnode UEM vs IBM Security MaaS360 with Watson comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
Hexnode UEM
Ranking in Unified Endpoint Management (UEM)
15th
Average Rating
8.6
Reviews Sentiment
4.9
Number of Reviews
2
Ranking in other categories
Mobile Device Management (MDM) (10th)
IBM Security MaaS360 with W...
Ranking in Unified Endpoint Management (UEM)
7th
Average Rating
8.4
Reviews Sentiment
5.9
Number of Reviews
16
Ranking in other categories
Autonomous Endpoint Management (4th)
 

Mindshare comparison

As of October 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 18.1%, down from 29.7% compared to the previous year. The mindshare of Hexnode UEM is 1.6%, up from 0.9% compared to the previous year. The mindshare of IBM Security MaaS360 with Watson is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune18.1%
IBM Security MaaS360 with Watson0.7%
Hexnode UEM1.6%
Other79.6%
Unified Endpoint Management (UEM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
reviewer1384575 - PeerSpot reviewer
Manager at a tech services company with 1,001-5,000 employees
Centralized device control has strengthened compliance and continuously improves risk visibility
The packaging of the solution or the offering of Hexnode UEM could be improved or enhanced, because one package does not fit all. Hexnode UEM should be flexible in its solution offering. Currently, they only have around three types of licenses or packages, and whether you use the solution or the features or not, they are already included in the suite. Some products offer an a la carte solution, so in order to compete with those products, Hexnode UEM should consider repackaging the solution with respect to the region where it is being offered. The solution offered to India might not be optimal if it is offered to the Philippines or a different country, so the offering should be on a country-by-country basis or a regional basis.
Hehic Faith - PeerSpot reviewer
Information Technology Manager at DuPont
Centralized device control has reduced data costs and protects lost mobiles and tablets
Synchronization is a problem sometimes, and I suggest that IBM Security MaaS360 with Watson should improve by making the user interface more user-friendly. It feels pretty average, which gives a hard time for new users. It should be more user-friendly and intuitive. IBM Security MaaS360 with Watson should reduce the cost of the per-device subscription, because when you have a lot of devices like our organization has, it becomes pretty expensive to manage all the devices. It should also allow simplified device management. The cost reduction of 30 to 40% is primarily from reduced device losses, less manual work for admins, and other factors. The more devices you have to manage, the more the cost, especially because they bill per device. In our case, IBM Security MaaS360 can be a bit expensive. It could be less expensive for a small organization dealing with a few devices. The setting is slightly complicated because of the unintuitive interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune is flexible. If you want to move a device that was previously on-prem, we can bring it to the cloud and apply all the policies. This is helpful for even those organizations that were on-prem and not on the cloud. They can also come and use these features, which are pretty cool and would be handy to protect the data and manage the devices as well."
"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"Intune has automated the deployment of patches and applications, which is more efficient and easier. It allows us to deploy applications, packages, Windows updates, and security updates like BitLocker encryption more efficiently and easily."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"It works pretty well for us."
"The solution is stable."
"Intune makes it possible for us to reach all the endpoints and have them protected at all times."
"Hexnode UEM has in-depth support of device operating systems, which is one of the most common requirements."
"The agility is impressive, and it's simple to manage."
"It's very easy to use."
"Keeping track of everything keeps things organized, which has helped my team and organization significantly."
"IBM Security MaaS360 with Watson includes both basic and advanced capabilities of a complete MDM or UEM solution and allows for policy customization to optimize results."
"IBM Security MaaS360 with Watson has had a positive impact on our organization by improving device security, streamlining endpoint management, and reducing the time spent on routine IT tasks."
"IBM Security MaaS360 with Watson has had a positive impact on my organization through mobile data cost savings."
"IBM Security MaaS360 with Watson is a reliable solution for device management, security, and compliance; it provides strong centralized control and helps simplify endpoint administration, and while there is room for improvement in reporting and end-user experience, it has been a valuable platform for the organization."
"We would describe the reporting and analytics capabilities of IBM Security MaaS360 with Watson as very strong."
"IBM Security MaaS360 with Watson significantly reduced deployment time, improved consistency across the managed devices, and made supporting a remote workforce much easier."
"IBM Security MaaS360 with Watson has positively impacted my organization by being able to protect mobile devices."
 

Cons

"Also, Microsoft Intune relies heavily on its fellow products in the suite."
"Intune could be enhanced by automating application upgrades, similar to how it automates operating system upgrades."
"One thing that could be better in Microsoft Intune is the file size, as it is quite large at times."
"Historically, Group Policy has simplified the management of various items, such as printer and drive mappings and while Intune offers workarounds, it lacks native support for these functionalities. This is an area I believe needs improvement."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"Not all technicians are knowledgeable of the Microsoft solution, so they have to work on that as well."
"Microsoft Intune could be improved in several areas."
"Microsoft Intune could be faster with client to server communication. Whenever I push something, it takes time; sometimes it takes more than one hour to deploy on the Windows side."
"The packaging of the solution or the offering of Hexnode UEM could be improved or enhanced, because one package does not fit all."
"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"Cost can also be a challenge, as this tool may come with a significant cost, particularly for organizations managing a large number of devices."
"While IBM Security MaaS360 with Watson provides useful device management capabilities, occasional delays in policy synchronization and reporting have been experienced, and the user interface could be more intuitive, which sometimes increases the time required for administration and troubleshooting."
"I think IBM Security MaaS360 with Watson could improve by enhancing the graphical interface because compared to other MDMs, I think it is a little simple."
"The first is the administration interface, which can feel complex, especially for new administrators."
"My experience with the technical support of IBM Security MaaS360 with Watson has not been very good."
"IBM Security MaaS360 with Watson could be improved because I noticed that the internet cycle for mobile data lasted the whole month, whereas without this software, it lasted less than a month's cycle, usually around 15 days before users' mobile data ran out."
"One thing that could improve is making the interface and navigation more intuitive in some areas."
"Overall, IBM Security MaaS360 with Watson is a good solution, but there could be more integrations with third-party cybersecurity tools available out of the box."
 

Pricing and Cost Advice

"The E5 license is expensive."
"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."
"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"The licensing is on a yearly basis."
"Intune is included in the Microsoft 365 licensing package that we have."
Information not available
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Outsourcing Company
15%
Media Company
12%
Computer Software Company
10%
Comms Service Provider
9%
Outsourcing Company
31%
Retailer
24%
Financial Services Firm
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business191
Midsize Enterprise63
Large Enterprise187
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise16
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Hexnode UEM?
Hexnode UEM is not too expensive, but it is also not the cheapest solution. Customers can afford Hexnode UEM, and it ...
What needs improvement with Hexnode UEM?
The packaging of the solution or the offering of Hexnode UEM could be improved or enhanced, because one package does ...
What is your primary use case for Hexnode UEM?
Hexnode UEM's primary use case is the management of mobile devices, which is the main requirement of our customers an...
What is your experience regarding pricing and costs for IBM Security MaaS360 with Watson?
Regarding my experience with pricing, setup cost, and licensing for IBM Security MaaS360 with Watson, we use a subscr...
What needs improvement with IBM Security MaaS360 with Watson?
While IBM Security MaaS360 with Watson has been a reliable endpoint management solution, I think there are a few area...
What is your primary use case for IBM Security MaaS360 with Watson?
My primary use case for IBM Security MaaS360 with Watson has been to centralize, manage, and secure all corporate-own...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Hilton Hotels & Resorts, bathstore, Portsmouth City Council, HG education, Litcargus For more details, visit: https://www.hexnode.com/mobile-device-management/hexnode-mdm-customer-reviews/
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Find out what your peers are saying about Hexnode UEM vs. IBM Security MaaS360 with Watson and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.