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HelpSystems Automate vs Kryon RPA comparison

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2,481 views|1,607 comparisons
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6,218 views|3,249 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between HelpSystems Automate and Kryon RPA based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed HelpSystems Automate vs. Kryon RPA report (Updated: August 2022).
632,539 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market.""The most valuable features for my client are timing and scheduling.""I actually quite liked the no-coding functionality.""The solution is continuously adding more integrations to help with workflows and bot and task creation.""We have found the pricing to be very reasonable.""The licensing of the product is very good. You only need to license it once and then you have it forever.""The pricing is excellent. I would give them perfect marks in that regard."

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"The bot is typically about twice as fast as a person and more accurate, as long as the data going in is good. That is the biggest advantage.""I like Kryon RPA's ability to use automated and manual processes with any bot.""We use Kryon Studio to develop new wizards and we use the features to capture elements from the screen and automate processes... The screen capture allows us to interface with systems which don't have an API, or where the API is very expensive, and it allows us to do on-screen integration.""Kryon RPA is very stable - we've not had many disruptions, and the product is updated regularly.""Attended automation has diverted 34 percent of training calls to our tech support centers.""We have been using Kryon Process Discovery for about a year now. With our initial tests and monitoring just a couple people, we were able to identify 79 possible use cases within a one-month period."

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Cons
"They do not encrypt passwords, so this is an issue with HIPAA compliance.""The interface could be more user-friendly and easier to navigate.""The technical support could be better. We suffer from language barriers, as we are in Argentina.""It's possible that they could use a stronger community for seeking guidance and help.""The documentation is not that great.""The solution has a very weak knowledge base.""Some companies have asked for voice integration. This is likely part of the roadmap."

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"With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is.""I have seen some very minor occurrences where Kryon's interactions with Microsoft Office might cause the robot to hang. However, it is about one to two percent of the time where we are seeing this happen. It is such a small percentage that it's not even something that we are overly worried about. This would be where they might have some stability issues, but it could be the Microsoft Office API or how they are interacting together.""Kryon could be easier to use, especially in comparison to UiPath.""We have found some difficulties regarding the integration with legacy systems where the screen has elements in the Hebrew language. The connection to Hebrew, right-to-left systems, is more challenging.""The only unstable part is Studio where you build this stuff. In our version, the 5.25. It has a memory leak. If you leave it open for too long, eventually it just freezes. Saving your work, closing, and opening it just once a day is all it takes. However, this is a bug that I have noticed about the stability of the actual tool.""Kryon RPA's integration with other solutions could be more seamless."

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Pricing and Cost Advice
  • "It comes with a package that costs approximately $20,000 USD per year."
  • "While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
  • More HelpSystems Automate Pricing and Cost Advice →

  • "They license per robot and we have 25 robots. You get so many robot licenses and can allocate those licenses to either attended, unintended, or Process Discovery bots. If you have 25 licenses, for example, you could have 20 automation bots and five process discovery. This allocation is flexible. There are also maintenance costs."
  • "We are probably saving $6000 to $8000 a month in labor costs. It's not a ton, but we're right around $60,000 to $80,000 a year with our current deployment."
  • "Kryon is slightly more expensive compared to UiPath."
  • More Kryon RPA Pricing and Cost Advice →

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    Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.
    632,539 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:We have found the pricing to be very reasonable.
    Top Answer:We pay the licensing fees on a yearly basis. The pricing is good.
    Top Answer:The OCR needs improvement. The solution needs image recognition to integrate front-end and back-end workflows. They need to offer better organization of image capturing for image recognition. The… more »
    Top Answer:Hi, currently we are working RPA in an insurance company. One of the processes we're working to automate is auditing the parameters of the policy transactions being proactive not reactive. The other… more »
    Top Answer:I like Kryon RPA's ability to use automated and manual processes with any bot.
    Top Answer:Kryon is slightly more expensive compared to UiPath.
    Ranking
    Views
    2,481
    Comparisons
    1,607
    Reviews
    6
    Average Words per Review
    695
    Rating
    7.7
    Views
    6,218
    Comparisons
    3,249
    Reviews
    5
    Average Words per Review
    1,648
    Rating
    9.4
    Comparisons
    Also Known As
    Automate
    The Leo Platform
    Learn More
    Overview
    Modular dealership management system that includes service dispatching, accounts payable, vehicle merchandising, parts invoicing.

    Kryon RPA is a secure, scalable, and cost-efficient RPA (robotic process automation) solution that combines advanced IMR and OCR capabilities to record and execute processes on any application. The solution aims to provide organizations with quick deployment, reliability, and rapid response to change, and is suitable for companies of all sizes.

    Kryon RPA Features

    Kryon RPA has many valuable key features. Some of the most useful ones include:

    • Credentials vault: Kryon RPA enables you to automate any login process without coding specific credentials into the automation scenario. Each robot can then access the target system with its own dedicated credentials when it is activated.
    • Immutable logs: Kryon RPA secures logs and provides full traceability into activities and robot history, making it easy to audit all mission-critical events and changes. In addition, by securing logs, Kryon RPA ensures that malicious-intended individuals cannot alter or change them.
    • Access controls: With roles and permissions, administrators can assign action-specific permissions to users or groups within the Kryon RPA platform.
    • Multi-tenancy: By implementing Kryon RPA, enterprises can host their RPA solution in the cloud and have the ability to also create separate, secure teams and environments.

    Kryon RPA Benefits

    There are many benefits to implementing Kryon RPA. Some of the biggest advantages the solution offers include:

    • Total visibility: With Kryon RPA, you gain total visibility where it's needed most. The solution provides actionable intelligence for all the processes across your organization that are fit for automation.
    • Designed for business users: Kryon RPA has an intuitive visual interface, enabling users to record tasks quickly and to easily drag and drop process activities, so they do not have to rely on external resources or in-house developers.
    • Simple to use: Kryon RPA is designed to be intuitive. Interactive, and simple so anyone in the organization can easily deploy and manage Kryon robots.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the Kryon RPA solution.

    PeerSpot user, Adam S., Manager, Application Support at a consumer goods company, says, “The bot is typically about twice as fast as a person and more accurate, as long as the data going in is good. That is the biggest advantage. I do like the feature if you find an opportunity that it is very simple to export the recording of that process and import it into Kryon Studio as a starting point to build that automation. It's a really good tool for our business process managers because they can take all that information to their constituents in their departments.”

    Another PeerSpot reviewer, a Senior Systems Analyst RPA at a hospitality company, mentions, “We have relied heavily on the the data group base integration features, as well as the email and Exchange integration features. The ability to integrate with Office makes life a lot easier. The ability to integrate with a database is a big perk from a scalability standpoint.”

    Guy B., Head of BI and Process Automation at a financial services firm, comments, “The screen capture allows us to interface with systems which don't have an API, or where the API is very expensive, and it allows us to do on-screen integration. The automation process is very user-friendly and the usability is very good. Developers are very satisfied with the system.”

    Offer
    Learn more about HelpSystems Automate
    Learn more about Kryon RPA
    Sample Customers
    Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
    HPE
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider13%
    Financial Services Firm9%
    Government7%
    REVIEWERS
    Financial Services Firm50%
    Insurance Company11%
    Energy/Utilities Company6%
    Recruiting/Hr Firm6%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider15%
    Financial Services Firm11%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business60%
    Midsize Enterprise20%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise17%
    Large Enterprise56%
    REVIEWERS
    Small Business8%
    Midsize Enterprise33%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise17%
    Large Enterprise62%
    Buyer's Guide
    HelpSystems Automate vs. Kryon RPA
    August 2022
    Find out what your peers are saying about HelpSystems Automate vs. Kryon RPA and other solutions. Updated: August 2022.
    632,539 professionals have used our research since 2012.

    HelpSystems Automate is ranked 13th in Robotic Process Automation (RPA) with 7 reviews while Kryon RPA is ranked 6th in Robotic Process Automation (RPA) with 5 reviews. HelpSystems Automate is rated 7.6, while Kryon RPA is rated 9.4. The top reviewer of HelpSystems Automate writes "Great technical support, with lots of features added regularly and very good scalability capabilities". On the other hand, the top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". HelpSystems Automate is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Red Hat Ansible Automation Platform and Automic Automation Intelligence, whereas Kryon RPA is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and EdgeVerve AssistEdge RPA. See our HelpSystems Automate vs. Kryon RPA report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.