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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
GoToMyPC
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
Remote Access (30th)
TechSee
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Remote Visual Support (2nd)
 

Mindshare comparison

Remote Access Mindshare Distribution
ProductMindshare (%)
GoToMyPC1.6%
TeamViewer7.8%
Microsoft Remote Desktop Services6.4%
Other84.2%
Remote Access
Remote Visual Support Mindshare Distribution
ProductMindshare (%)
TechSee29.2%
ScreenConnect20.8%
SightCall20.1%
Other29.900000000000006%
Remote Visual Support
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
SK
Controller at Wallingford Inn
Accessing multiple PCs from remote locations is easy and reliable with this solution
The solution works very well, I do not have any problem with it at all. The only problem is they have more than tripled their price in the last three years over what they used to charge. A price reduction would probably be warranted as I am not getting three times the service. My husband uses it too and he agrees that a price reduction would be the only thing he would be looking for. The vendor more than tripled the price in the last three years — so it has doubled and then doubled again. They have just kind of gone through the roof when it comes to pricing and I think that they are justifying that because of the demand.
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Manufacturing Company
9%
Outsourcing Company
8%
Computer Software Company
7%
No data available
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
No data available
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
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Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
The Lubitz Financial Group, Stitely & Kartsetter PLLC
Accenture, Innogy, Tigo, Netcracker, Cartesian, Vodafone, Teleperformance, Liberty Global
Find out what your peers are saying about TeamViewer, Microsoft, Apache and others in Remote Access. Updated: August 2026.
911,994 professionals have used our research since 2012.