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Google Analytics vs WalkMe comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Analytics
Average Rating
8.6
Number of Reviews
16
Ranking in other categories
Web Analytics (3rd), Cross-Channel Attribution Providers (1st)
WalkMe
Average Rating
8.6
Number of Reviews
26
Ranking in other categories
Digital Adoption Platforms (1st)
 

Mindshare comparison

Google Analytics and WalkMe aren’t in the same category and serve different purposes. Google Analytics is designed for Web Analytics and holds a mindshare of 11.2%, down 11.4% compared to last year.
WalkMe, on the other hand, focuses on Digital Adoption Platforms, holds 25.1% mindshare, down 33.3% since last year.
Web Analytics Mindshare Distribution
ProductMindshare (%)
Google Analytics11.2%
Amplitude12.3%
Mixpanel7.8%
Other68.7%
Web Analytics
Digital Adoption Platforms Mindshare Distribution
ProductMindshare (%)
WalkMe25.1%
Whatfix15.9%
Oracle Guided Learning11.3%
Other47.7%
Digital Adoption Platforms
 

Featured Reviews

Navcharan Singh - PeerSpot reviewer
Assistent Seo Manager at RTDS
Have improved decision-making with effective reporting
Several positive aspects about the product stand out as advantages. Valuable insights can be gained from the unsampled reports available in the product. The cloud type needs to be specified whether it's public, private, or hybrid. The overall rating for Google Analytics 360 is 9 out of 10, where 10 represents the best product.
Adam Michalik - PeerSpot reviewer
Product Manager, Digital Experience Analytics at a manufacturing company with 10,001+ employees
Long-term analytics have improved tracking of digital task performance and user adoption
Strategy and development strategy are heavily focused on AI, and I think that for medium and small organizations which don't have a very vast IT stack, this might be the right approach. However, for big enterprises, WalkMe should focus more on developing their existing features and capabilities with the main focus on data and analytics, which feels like it has been stalled for quite some time. Over the past two years, there has not really been any groundbreaking development in that area. I think that the limited integration capability of WalkMe with the back end of the underlying applications is a limitation. On the other hand, the easy configuration and lack of the need for backend or more thorough technical integration is a huge positive aspect of WalkMe, but it is also its biggest weakness because the ability to pull in additional data from other systems is limited. Because it is not a perfect product, there is definitely room for improvement when it comes to the development of new features and the further development of the key capabilities. It is by far the leading digital adoption platform in the market, setting the example and leading the entire industry. I think that it does not deserve a rating of 10 because I was able to identify the room for improvement, but I would also like to recognize their position in the market.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Every online business needs to know where traffic is coming from and what it does when it gets to you."
"We have increased our visits, views, and average stay on site time, which has led to an increase in revenues, and better targeting of our digital marketing campaigns."
"We found that the source and medium report is very useful when we are analyzing paid and organic campaign performance."
"It's got incredible depth, yet it’s free."
"Tracking of the website visitors and web page analysis became an easy task."
"Provides us with useful data and analytics about website traffic, giving us information about how to make our web pages better."
"It allows us to understand where our traffic is coming from, where traffic is dropping off and how our AdWords campaigns are performing."
"The User Explorer is a definite favorite because it allows us to pinpoint a user and check their entire journey through our website including all the events triggered and the pages visited."
"Customer Service: Does this go to 11? It's rare to encounter customer service that is as responsive and helpful as the folks at WalkMe."
"Onboarding alone has saved our Implementation and Subject Matter Expert teams countless hours of work in demos and training calls."
"Since adopting WalkMe, I have noticed that user adoption is far higher and it reduces user resistance significantly."
"WalkMe has positively impacted my organization by improving processes, such as reducing the number of tickets for support related to solving problems or reviewing a process that people are not using."
"WalkMe has been implemented as part of the key digital transformations related to the core technology of our organization, such as SAP, bringing visibility to our IT organization around the usage of applications and helping us ensure that the ROI of the applications is being maximized so users get the technology they need and know how to use it in a way that ensures company success."
"This application allows us to advertise within our application itself and provides operational tips regarding the operational usage of our applications, and it currently achieves nine times the engagement that we used to have without it."
"If you have a lot of steps to on-board your users and have a web product that is fairly complex to grasp, I highly recommend WalkMe."
"With Walkme installed we were able to simplify and expedite the customer on-boarding and adoption process."
 

Cons

"There is a time lag of 4 hours for the tracking to get updated in the system."
"An area where I would like to see improvement in Google Analytics is the auto-syncing of functions in Google Tag Manager into Goal tracking."
"It would be nice if Google Analytics provided all statistics, rather than a segment of the statistics."
"Sometimes, the statistics are not updated in real-time and it takes a little time. There are pages where it updates faster than others."
"They can improve their Android app."
"The sampling of data is definitely a pain point since we don't have an actual understanding of the data."
"Additionally, Google Analytics can be hard to pick up when you're just starting to use it."
"While it provides a lot of data, the data is not always accurate. So data accuracy could definitely be improved."
"The biggest area for improvement is the onboarding and training."
"I do see that some people sometimes find the price of the license hard to digest, which is an issue in some cases."
"Occasionally the system runs a little slowly, which can be frustrating to some of our fast paced end users, but that is more due to the robust number of Walk Thrus our team has created."
"WalkMe's customer support has some flaws."
"WalkMe can be improved with more AI tools."
"I have not kept up with WalkMe over the years between 2019 and now, so I am not quite sure how it can be improved."
"While I am working with WalkMe, sometimes the application is crashing and it is not stable."
"WalkMe is not capable of running everywhere, and there is a very high—or comparatively high—manual effort required."
 

Pricing and Cost Advice

"The installation cost is really low and does not require a team with a super performance to run."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
9%
Construction Company
9%
Financial Services Firm
8%
Financial Services Firm
14%
Construction Company
12%
Manufacturing Company
11%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

What needs improvement with Google Analytics?
My general rating for Google Analytics 360 is nine out of ten, where ten is the best. This is the most important question regarding room for improvement. They could add new features or enhance exis...
What is your primary use case for Google Analytics?
For Google Analytics 360, I can describe a few use cases and their purposes.
What advice do you have for others considering Google Analytics?
Several positive aspects about the product stand out as advantages. Valuable insights can be gained from the unsampled reports available in the product. The cloud type needs to be specified whether...
How much does WalkMe cost to purchase?
WalkMe doesn't publicly advertise its pricing, you'll have to go and get a quote to learn that for yourself. But here's something to help with your question - they do have different prices, separat...
What is WalkMe for Salesforce? How does using WalkMe make Salesforce better?
WalkMe is a digital adoption platform that integrates with Salesforce. What it does, and I guess how it improves Salesforce, is by giving users visibility of how sellers are using Salesforce. This...
What is a WalkMe's walkthrough option?
Hello, a walkthrough by WalkMe is a detailed process explanation of certain software. The process is useful for overcoming business challenges, such as technology adoption, regulatory compliance, c...
 

Comparisons

 

Also Known As

Google Attribution 360, Google Analytics 360, GA4
No data available
 

Overview

 

Sample Customers

Air Show Buzz, AlfaStrakhovanie, Amari, Global Tech LED, Klarna, La Tienda, Nissan Motor Company, Rasmussen College, Shoes of Prey, Twiddy
More than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies: Amazon, Microsoft, T-Mobile, Cisco, CenturyLink, BMO, PayPal, Clarizen, Hulu, DB Schenker, Delta Air Lines
Find out what your peers are saying about Amplitude, Snowflake Computing, Google and others in Web Analytics. Updated: July 2026.
908,834 professionals have used our research since 2012.