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GoodAccess vs iboss comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoodAccess
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
20
Ranking in other categories
Enterprise Infrastructure VPN (8th), ZTNA (5th)
iboss
Ranking in Secure Web Gateways (SWG)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (10th)
 

Mindshare comparison

As of June 2025, in the Secure Web Gateways (SWG) category, the mindshare of GoodAccess is 0.1%, up from 0.0% compared to the previous year. The mindshare of iboss is 2.1%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Frank Goldman - PeerSpot reviewer
Enables us to easily see users' device compliance as it continuously monitors the devices
Security is much better than the service that we were using before. The dashboard is much more user-friendly. It is easy to add users. I can easily see users' device compliance as it continuously monitors the devices. The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for the West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways. With the prior service, the speed was so slow that users could not work while connected.
Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The task of managing security and auditing for unauthorized entries has been substantially diminished."
"The solution's robustness has meant that our team, regardless of where they're located, feels as though they're working right from the office, having secure and quick access to all essential tools."
"This simple, stable, affordable VPN solution scaled with us over the first year of use, allowing for an expansion of remote/hybrid workers to remotely access key systems otherwise restricted to our internal office network."
"GoodAccess simplified our infrastructure and how we interact with clients."
"GoodAccess has significantly improved security in our organization."
"GoodAccess was the only hosted VPN solution we found for a reasonable cost that allowed us to establish a site-to-site VPN network for hundreds of locations across the country."
"Static IP Addresses with multiple gateway options per team allow us to set up different teams with different network accesses."
"The VPN's role in facilitating remote work has improved internal efficiency."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"Technical support is pretty sharp and very responsive."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"Our primary use case for this product is DLP,"
"Its initial setup was straightforward."
 

Cons

"This past year, I did not like having to purchase an upgrade to a plan with a minimum number of seats to get the features we needed. We do not use all of the seats."
"They need to provide a more comprehensive app that shows more data that appears on the GoodAccess site."
"There could be a better view of which type of communication is going through the system."
"The logs do not go back very far."
"It would be useful to see the weekly usage information within the program itself and a dashboard for all usage data."
"We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need to have improved for our usage."
"The installable app's occasional bugs have caused disruptions for some users, impacting smooth usage."
"Adding one user at a time to the package as compared to blocks of five would be helpful. Currently, we end up with empty seats on our plans."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Its pricing could be better."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"To scale up, a new iboss Node Blade Chassis must be purchased."
 

Pricing and Cost Advice

Information not available
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about GoodAccess?
GoodAccess offers a very available professional support service - it can be via chat service, email, or phone.
What is your experience regarding pricing and costs for GoodAccess?
Test multiple providers' solutions for speed and connection before signing up for service. Also, test the help desk response time, as this will be very important when you run into issues. The setup...
What needs improvement with GoodAccess?
We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need ...
What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil. While iboss performed well, some competitors offered simpler implementati...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our old proxies to cloud proxies, and we did POCs with different giants at that time. ...
 

Comparisons

No data available
 

Also Known As

No data available
iBoss Cloud Platform
 

Overview

 

Sample Customers

Information Not Available
More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Find out what your peers are saying about GoodAccess vs. iboss and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.