No more typing reviews! Try our Samantha, our new voice AI agent.

GoodAccess vs iboss comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
GoodAccess ROI timelines vary, offering immediate to long-term returns, with benefits in efficiency, security, and access control.
Sentiment score
5.4
Implementing iboss boosted efficiency and security, offering high ROI despite increased per-device fees, through enhanced productivity and reduced VPN dependency.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Deploying iboss leads to good return on investment, estimated around 70% to 80%.
Manager at Cyvogenix
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
Managing Director
 

Customer Service

Sentiment score
7.5
GoodAccess support is praised for its responsiveness, 24/7 availability, quick issue resolution, and helpful communication, despite occasional delays.
Sentiment score
7.6
Iboss support is praised for responsiveness and knowledge but faces challenges with response times and communication during outages.
Customer support has been pretty good for GoodAccess so far.
Cyber and IT Support at a healthcare company with 51-200 employees
They are very fast, responsive, and knowledgeable.
Head of Cybersecurity at SES Water
The quality of the support is fantastic.
Educational Technology Coordinator at a performing arts with 201-500 employees
We had promising discussions about resolving these issues, but no real action followed.
Network Administrator at a educational organization with 51-200 employees
 

Scalability Issues

Sentiment score
7.7
GoodAccess provides scalable, adaptable solutions for growing teams, with quick user licensing adjustments and responsive support, despite occasional bandwidth issues.
Sentiment score
7.2
iboss offers scalable, containerized cloud architecture, efficiently expanding resources and swiftly resolving performance issues during traffic spikes.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
Educational Technology Coordinator at a performing arts with 201-500 employees
 

Stability Issues

Sentiment score
8.7
GoodAccess offers excellent stability and reliability, with minimal outages and downtime, supported by responsive customer service and frequent updates.
Sentiment score
7.8
iboss is praised for stability, quick support, and reliability despite occasional minor challenges or growth-related fluctuations.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
Educational Technology Coordinator at a performing arts with 201-500 employees
We've experienced zero downtime.
Head of Cybersecurity at SES Water
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Network Administrator at a educational organization with 51-200 employees
 

Room For Improvement

GoodAccess could improve pricing, app features, threat detection, and expand server regions while enhancing device compatibility and administrative control.
Concerns include pricing, agent reliability, security, integration complexities, slow reporting, limited cloud integration, and improved support and presentations.
I would like to see more options and more granular controls for users who know what they are doing as an administrator.
Director, Information Technology at Veriheal
A next tier would make a big difference for us on bundling for a better and more succinct price point or business model.
Cyber and IT Support at a healthcare company with 51-200 employees
It is not as intuitive as the rest of the platform.
Head of Cybersecurity at SES Water
iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard.
Manager at Cyvogenix
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Network Administrator at a educational organization with 51-200 employees
 

Setup Cost

Enterprise buyers praise GoodAccess for its straightforward pricing, scalability, and strong support, though basic plan costs may rise later.
Iboss offers competitive, transparent pricing and simplicity, but costs may increase with usage compared to ZScaler and Check Point.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
Head of Cybersecurity at SES Water
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Network Administrator at a educational organization with 51-200 employees
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Managing Director
 

Valuable Features

GoodAccess offers secure, reliable, user-friendly remote access with encryption, global gateways, easy management, and excellent customer support.
iboss excels with cloud-native security features, centralized management, zero trust access, and reliable, seamless integration for enhanced efficiency.
GoodAccess has positively impacted my organization as we have fewer IPs to whitelist and limited access for anybody outside of our organization into our internal systems.
Director, Information Technology at Veriheal
The gateways and the connection history, as well as data packets and traffic encrypted details, really support my efforts to maintain a secure network.
Cyber and IT Support at a healthcare company with 51-200 employees
The solution's mental health function can detect if someone needs help.
Head of Cybersecurity at SES Water
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
Educational Technology Coordinator at a performing arts with 201-500 employees
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
Managing Director
 

Categories and Ranking

GoodAccess
Ranking in Secure Web Gateways (SWG)
22nd
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
22
Ranking in other categories
Enterprise Infrastructure VPN (20th), ZTNA (14th)
iboss
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
 

Mindshare comparison

As of October 2026, in the Secure Web Gateways (SWG) category, the mindshare of GoodAccess is 1.0%, up from 0.2% compared to the previous year. The mindshare of iboss is 3.2%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
iboss3.2%
GoodAccess1.0%
Other95.8%
Secure Web Gateways (SWG)
 

Featured Reviews

reviewer2893848 - PeerSpot reviewer
Cyber and IT Support at a healthcare company with 51-200 employees
Centralized access control has strengthened secure remote work and simplified admin oversight
GoodAccess acts as our virtual private network host, as well as part of my endpoint security, network profiling, and dashboard integrations in my daily work. GoodAccess has made ease and use a staple part of the profile that I have. As an administrator with the rights, the gateways and the connection history, as well as data packets and traffic encrypted details, really support my efforts to maintain a secure network. The best features GoodAccess offers include multiple and various concise gateways that are maintained by an excellent team, and it seems to me that I have almost no reduction or latency in operations from servers to endpoints to mobile use. Gateway management, which is part of the package that was purchased, certainly stands out for me as it is easy and convenient to hit West Coast, East Coast, and multiple global hotspots for our entire dev team. Additionally, the low latency really makes a difference in push and pull for data packets, large transfers, and a lot of our video teleconferencing. GoodAccess has positively impacted my organization through the price point, the ease of use, the service and account management team, as well as some of the supplemental training opportunities and the long list of available files and referenceable traffic data, which really helps me maintain a secure network.
Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
15%
Healthcare Company
14%
Outsourcing Company
11%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise4
Large Enterprise1
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise7
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for GoodAccess?
I am unsure about whether my organization evaluated other options before choosing GoodAccess. This contract has been running for a few years and I have only been on the team for a month.
What needs improvement with GoodAccess?
GoodAccess has some great standard features. If they decided to bundle a little bit more, they may be able to bring down their price point and up their usage by clients. Currently, we purchased nin...
What is your primary use case for GoodAccess?
My main use case for GoodAccess is maintaining the administrator responsibilities for the gateways, connections, endpoints, as well as security alerts, logs, and specific intranet protocols.
What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubleshooting policy issues. Some advanced policy configurations have a learning cur...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote users from web-based threats. In my day-to-day work, I enforce web access polici...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and highly competitive compared to legacy network security vendors.
 

Also Known As

No data available
iBoss Cloud Platform
 

Overview

 

Sample Customers

Information Not Available
Trusted by global enterprises and government agencies.
Find out what your peers are saying about GoodAccess vs. iboss and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.