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Glean Platform vs Lucidworks comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Glean Platform
Ranking in Indexing and Search
6th
Average Rating
8.4
Number of Reviews
11
Ranking in other categories
Search as a Service (8th), AI-Agent Builders (7th), AI Software Development (36th), AI Customer Support (4th)
Lucidworks
Ranking in Indexing and Search
4th
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Indexing and Search category, the mindshare of Glean Platform is 4.1%, up from 0.9% compared to the previous year. The mindshare of Lucidworks is 6.3%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Indexing and Search Mindshare Distribution
ProductMindshare (%)
Lucidworks6.3%
Glean Platform4.1%
Other89.6%
Indexing and Search
 

Featured Reviews

Ananya Bl - PeerSpot reviewer
Data Analyst at Capgemini
Daily orchestration of complex ai workflows has boosted my research and automation capabilities
Orchestration primarily decides which agent handles which part of a task and manages errors, retries, and complete state while maintaining the workflow effectively. On the orchestration side, branching, looping, and human approvals support non-linear workflows in production environments with real-time access. Through refined and improved prompts, this helps in closing the loop with actual users. One unique feature that stood out is that every step in the workflow can pause or recover from failures. Instead of finishing the entire agent in one go, this approach is interesting because if there is a minor change in a previously completed step regarding the state, I can re-edit and restart from the beginning. This is truly impressive.
reviewer1679460 - PeerSpot reviewer
Department Manager at a tech vendor with 501-1,000 employees
Multiple connectors available, simple to manage, and easy to use for all users
The valuable features are automation and multiple connectors available out of the box. It is simple to manage and easier to use for all users The solution could improve by adding more AI and natural language processing. I have been using Lucidworks for approximately five years. Lucidworks is…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have used many solutions, but Glean Platform is the best, and I would truly appreciate it if everyone considers this platform."
"Glean Platform has positively impacted our organization, especially in terms of productivity for both us and our customers."
"The major impact that I have noticed is how business users are now being impacted and they are using the platform because they understand it easily."
"Glean Platform offers excellent user interface design and integration capabilities with other platforms."
"When I searched for internal information spread across different systems, Glean Platform did centralize and retrieve that data for me effectively, giving me eighty percent accuracy."
"Glean Platform has increased productivity by at least one hundred hours per week for my organization."
"Productivity has really skyrocketed."
"The best features Glean Platform offers are mostly the view, which I think is very good, and what I find most helpful about the view is that the user interface is very good, making it very easy to chat with the chatbot and get all the material that I want in the way that I need it."
"We have a single powerful search solution, which provides search capabilities for all our needs."
"The valuable features are automation and multiple connectors available out of the box. It is simple to manage and easier to use for all users."
"Provides the ability to control how indexing and searching perform and controls how the scoring for search results is done, letting you customize the search experience according to your needs."
"The valuable features are automation and multiple connectors available out of the box, and it is simple to manage and easier to use for all users."
 

Cons

"Glean Platform can implement more models. The NLP creation could be a little faster, and while debugging is amazing, the routing also needs to provide higher quality outputs sometimes rather than extensive searching."
"I tried pulling in an architecture diagram of a workflow, and it pulled in some other image instead."
"I chose seven out of ten because if I could upload PDFs and have them analyzed, or have it integrate with my Gmail and help me go through my emails, that would be very useful, but I do not think it does that."
"There are multiple ways in which Glean Platform can be improved."
"My experience with pricing, setup cost, and licensing is that the licenses were expensive, and it was hard to convince the company to adopt based on that."
"Sometimes Glean Platform gets slowed down."
"Currently, Glean Platform does not integrate with Teams, Microsoft-owned platforms."
"Also, the latency that the platform offers is a little high right now; what I have noticed is that on a particular query, the user has to wait a long time in order to get responses."
"Having some kind of prebuilt client UI will be helpful."
"Having some kind of prebuilt client UI will be helpful."
"The solution could improve by adding more AI and natural language processing."
"The price of the solution is a little high and the downside is there is not a perpetual license available."
 

Pricing and Cost Advice

Information not available
"The price of the solution is a little high and the downside is there is not a perpetual license available. I have to renew it annually. The price of Lucidworks can be difficult for some of my clients to afford."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
9%
Manufacturing Company
9%
Outsourcing Company
8%
Financial Services Firm
38%
Manufacturing Company
14%
Comms Service Provider
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise8
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing has been pretty smooth actually, with no issues.
What needs improvement with Glean Platform?
I don't have any complaints with Glean Platform actually. I can't think of anything right now regarding needed improvements, even small things. I rate it a nine because sometimes it's difficult to ...
What is your primary use case for Glean Platform?
My main use case for Glean Platform is consolidating marketing materials, as I work in DevOps Sales Ops. I set up this platform for the sales team to review material that might be useful for talkin...
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Comparisons

 

Also Known As

Glean Work AI Platform
No data available
 

Overview

 

Sample Customers

Information Not Available
Wells Fargo, Cisco, Nike, Target, Verizon, Hortonworks
Find out what your peers are saying about Elastic, Luigi's Box, OpenText and others in Indexing and Search. Updated: March 2026.
885,311 professionals have used our research since 2012.