Genesys PureConnect vs Kamailio SIP Server comparison

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Genesys Logo
145 views|125 comparisons
100% willing to recommend
Kamailio Logo
1,046 views|851 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Genesys PureConnect and Kamailio SIP Server based on real PeerSpot user reviews.

Find out what your peers are saying about 3CX, Kamailio, Digium and others in Unified Communications.
To learn more, read our detailed Unified Communications Report (Updated: March 2024).
767,667 professionals have used our research since 2012.
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Questions from the Community
Top Answer:Can integrate with a lot of gateways in voice.
Top Answer:As of now, they are doing great in all areas and they keep improving their services
Top Answer:There are many use cases for Genesys, as it has almost all the channels needed to have a better customer experience which will increase customer satisfaction.
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Earn 20 points

Ranking
7th
Views
145
Comparisons
125
Reviews
1
Average Words per Review
192
Rating
9.0
2nd
Views
1,046
Comparisons
851
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Interactive Intelligence Customer Interaction Center, CIC
Learn More
Kamailio
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Overview

Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.

Kamailio is an Open Source SIP Server released under GPL, able to handle thousands of call setups per second. Kamailio can be used to build large platforms for VoIP and realtime communications Ð presence, WebRTC, Instant messaging and other applications. It can also easily be applied to scaling up SIP-to-PSTN gateways, PBX systems or media servers like Asterisk, FreeSWITCH or SEMS.
Sample Customers
Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB
Asipto, Crocodile RCS Ltd, Edvina AB, Evariste Systems LLC, OpenXg Inc., Sipwise GmbH, VoIP Embedded
Top Industries
VISITORS READING REVIEWS
Computer Software Company18%
Financial Services Firm13%
Manufacturing Company9%
Insurance Company7%
VISITORS READING REVIEWS
Computer Software Company23%
Financial Services Firm16%
Comms Service Provider15%
Real Estate/Law Firm6%
Company Size
VISITORS READING REVIEWS
Small Business19%
Midsize Enterprise12%
Large Enterprise70%
VISITORS READING REVIEWS
Small Business26%
Midsize Enterprise23%
Large Enterprise51%
Buyer's Guide
Unified Communications
March 2024
Find out what your peers are saying about 3CX, Kamailio, Digium and others in Unified Communications. Updated: March 2024.
767,667 professionals have used our research since 2012.

Genesys PureConnect is ranked 7th in Unified Communications with 1 review while Kamailio SIP Server is ranked 2nd in Unified Communications. Genesys PureConnect is rated 9.0, while Kamailio SIP Server is rated 10.0. The top reviewer of Genesys PureConnect writes "Provides great functionality". On the other hand, the top reviewer of Kamailio SIP Server writes "​The server itself does load balancing however building a fail-over for it is difficult". Genesys PureConnect is most compared with Genesys Cloud CX, NICE CXone, Cisco Jabber and Calabrio WFM, whereas Kamailio SIP Server is most compared with Digium Asterisk, 3CX Live Chat, Cisco Jabber, Skype for Business and Oracle Communications Unified Communications.

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We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.