Fortra's Intermapper vs vRealize Network Insight comparison

"It's all today portal-based which is a good feature for us."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"If we deploy NSX it shows us how the workflow will flow in the organization, what the roadblocks are, and what we need to do to overcome those hurdles. When we run this product, it gives us reports which describe problems with physical switches. We work with the network team to get them all resolved."

"I find it user-friendly and intuitive. With the GUI interface that we do use on a regular basis, it's easy to navigate, it's easy to see, easy to query. We get reports. It's easy to use."

"I like being able to see the flows coming in and out of the product. In terms of monitoring network flows, we use it to verify whether or not different servers/applications should be communicating with each other."

"The most valuable feature for me is the different views that you can get when selecting an application or a VLAN. It shows you the traffic flows. It gives you a visual representation of something that, in text, just may not make as much sense."

"One of the most valuable features is the ability to look at the traffic flows, to look at NetFlow data."

"With this product, we can precisely identify communication patterns between virtual machines within our data center, whether it's east-east or east-west communication."

"It allows you to see traffic that you couldn't otherwise see, which is traffic within your Layer 3-bounded network, meaning east-west traffic. It's hard to get that any other way."

"I find that the interface of most VMware products is very similar, which I consider an advantage due to its ease of use compared to other tools like Splunk."

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"Since Broadcom acquired VMware, it has been experiencing challenges. Many sales processes are not well defined."

"The solution is very much viewer centric and it would be nice if it would transcend just the virtual infrastructure."

"If it had some kind of plugins with vSphere, more effective plugins with Horizon View or other VMWare products, if it had interconnectivity, I think it would be more effective than it is today."

"I would like to see more reporting features, more dashboards."

"The only real improvement they can make is to add more third-party vendors into the environment, mostly switch manufacturers, because it's really limited to Cisco equipment and there are a lot of companies out there other than Cisco."

"When we talk about those micro-segmentation rules, there's an Export function. It is very macro-segmentation oriented instead. So if you choose an application, it will find the tiers within that application and say that it's communicating on, say, port 80 to a separate VLAN. There might be 200 machines in that other VLAN. You don't want to open port 80 at all of them. So we need a lot more granularity in those suggested firewall rules."

"After Broadcom acquired VMware, I would rate their support at five or less in many cases. It's difficult to find necessary documentation, open tickets, and get support."

"There's enough information there, especially in the visualizations, but I would love to see this in a kiosk mode, where I could have a dashboard for interested stakeholders to see and appreciate what's going on. Then, moving on to a more practical level for our Help Desk, our operations team could benefit by seeing, in real-time, a visual view of the network."

"The solution has reduced the time that we spend on other products. For example, with NSX, we were able to quickly find things that we would normally spend days trying to figure out."

"vRealize Network Insight is expensive."

"We have spent less time investigating network flows, so it is absolutely cost-effective."

"Cost always has room for improvement, you could always make it cheaper. But I think it's a good value for what you pay for it."

"It's an expensive product because we have a lot of nodes."

"I rate vRealize Network Insight's pricing a seven point five out of ten."

"It reduces costs. It takes something that may be challenging and makes it more usable and visual by being able to bring in tools, seeing what their impact is, such as microsegmentation and application rationalization, and seeing it quickly."

"They should include the product in NSX because it's important to have it for deployment."