Fortra's Globalscape Managed File Transfer vs IBM Sterling File Gateway comparison

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Executive Summary

We performed a comparison between Fortra's Globalscape Managed File Transfer and IBM Sterling File Gateway based on real PeerSpot user reviews.

Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Fortra's Globalscape Managed File Transfer vs. IBM Sterling File Gateway Report (Updated: May 2024).
771,862 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"A job skeleton can be used from test to production so you don't have to build jobs from scratch in production.""It bolsters security with features like Data Loss Prevention and seamless integration with DLP for a safe and compliant environment which enables real-time document sharing and control over file actions.""The High Security Module is valuable. It allows for increased security. It allows me to integrate Globalscape with our Active Directory. So, we manage all our customer accounts outside of Globalscape, and it allows us to import them with LDAP queries. It's very convenient. It also gives our customers the confidence that it's a very secure product.""Its ease of use is most valuable. Especially for the configuration of the rules, we don't need to have any scripting knowledge. Previously, we used to have a lot of custom scripts to transfer these files. Now, it's all managed in one place, and it's like a self-service. It's saving a lot of time for us.""It made things easier. Before, there were five to 10 different software solutions spread out over 10 different servers. Now, everything is being centralized into one location; facilitating, supporting, maintaining, training people, etc. There have been gains just because Globalscape EFT is more efficient at moving things around than our previous other applications. For instance, if I am connecting to someone over the Internet or transmitting for the client, the speed of transmitting those files through SFTP is 20% to 30% faster than our previous automated solution. Therefore, we have seen time savings.""The Event Rules functionality is a key feature. It is very simple to understand and work with. If you have a support team that doesn't know anything about coding, they can really relate to the way event rules are designed. So, I try to make them as simplistic as possible when we create file transmissions. When I first started working in Globalscape, a lot of the file transmissions were handled through Advanced Workflow, which is a similar product. We had a lot of scripts in Advanced Workflow. I moved them to Event Viewer in Globalscape because of the simplicity of building scripts and understanding how they work. It literally takes 5 to 10 minutes to set one up, but if you're in an advanced workflow, it could take an hour to two hours to understand via code what it is actually doing. It has definitely been a plus.""The fact that it is Windows-based was a huge factor for us because most of our endpoints are Windows-based. And the ability to configure it means standardization is available with the product.""The Advanced Workflow Engine it comes with is brilliant because it allows us to create scripts and perform behind-the-scenes jobs that would otherwise require a third-party solution... You would have to create a special code on the outside to get all that other stuff done in the background. With Globalscape, we can get all of that done in one package."

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"Very high functionality with the ability to plug in your own code.""I have found almost all the features valuable.""It's highly configurable, there is no need for standalone scripting.""This product has been a leader in the field of secure file exchange.""The most valuable aspect is that it has good functionality.""It offers easy utilization of resources for smooth transfers."

More IBM Sterling File Gateway Pros →

Cons
"The folder monitoring services need improvement. Currently, with the folder monitoring services in Globalscape, if any changes are made to our firewalls, network, or something else that affects the directory services where the files are located, for some reason, the folder monitoring services get cut out, and the files are left there. They remain in the folder without being sent. I have over 50 file transmission processes that I would have to go to manually re-drop a file into the folder so that it processes the file transmission. There are times where even though I re-drop a file, it still doesn't work. In that case, I have to resynchronize the folder monitoring process, and it is a very big headache on my side that I have to deal with. It is not only related to Globalscape or their development team. It is on our side too. I just sent a support case where we found out yesterday that we had a file transmission that hasn't run in a whole year, and it was an important one. No one on the business side or the IT support side, as well as the vendor, had indicated that the file wasn't received or the data hadn't been updated. I found out that it was the folder monitoring service that was the problem when I initially had the problem last October, and this was the file that I just missed. So, I re-dropped the file in yesterday, and the monitor worked. It runs every week, so we sent a file to that folder, and it processed that out.""It could improve its operations by incorporating real-time collaboration features like those offered by platforms such as Microsoft OneDrive and Office 365.""There are two ways to install Globalscape: as a standalone server or as a high-availability server, either Active-Active or Active-Standby. We are currently using standalone servers. That means if we want to upgrade the software, I shut down one of the two back-end servers, upgrade the software, make sure everything is correct, and then turn traffic back on to that one. I then proceed to upgrade the second server. With their high-availability solution, that is not a possibility. Both servers have to be shut down to perform the upgrade. We're a 24/7 shop. We don't have a window where we can have downtime.""I do have some complaints or concerns around the centralized platform for the management of file transfer operations, and I know that they're working towards a better solution there. At its core, it's a good feature, but needs some improvements. I would like to see a web interface so that there is universal support across versions, because we have test and production environments that aren't always in sync. It would be nice to have one administrative interface to access both.""The solution lags a bit when thousands of jobs, multiple users, and multiple developers are accessing it at the same time.""Another area for improvement is the ARM (Auditing and Reporting Module) database, in terms of accuracy and the data being logged.""In the beginning, it could be considered a bit challenging.""Instead of using a fat client to access the administrator panel, where you have to install client software on any server that you need to use to access, I would like them to switch to a web-based model where you could connect from anywhere without having to maintain and install the software."

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"The API capabilities could be expanded to make integration more versatile.""IBM is advising not to use the IT translate anymore but this is going to be an extra cost to the customer to use the alternative.""I would like to see auto-deployment without service disruptions.""The admin console needs some work.""Too many features; UI is not good.""Not a ten because it's a bit complex, not so simple. It's one product but there are many screens."

More IBM Sterling File Gateway Cons →

Pricing and Cost Advice
  • "We are paying around 30K per year."
  • "It is much more competitively priced. Axway is probably three or four times more expensive than Globalscape. I like the server-based license. It's easier to manage than a seat license, which our previous product Axway had. Axway's license model is to charge by the account while Globalscape's model is by the server. It is much simpler and much easier when audit time comes."
  • "A large factor in our decision to go with Globalscape was the price."
  • "It is a very good product in terms of purchase. It didn't cost that much, even with the way we had scaled and architecturally put things in place. It is definitely comparable to other products."
  • "Globalscape is not cheap, but you get what you pay for. The cost is worth the value of the product. What you're getting is a good, stable solution that does a lot."
  • "Maintenance and services for Globalscape EFT have an annual price tag, and it is not cheap."
  • "The on-prem licensing is very good. It's a perpetual license and I would advise others to purchase that license. That way, you don't have to pay yearly."
  • "The solution is reasonably priced in comparison to other products."
  • More Fortra's Globalscape Managed File Transfer Pricing and Cost Advice →

  • "It's reasonably priced at $800,000."
  • "There are two types of customer licenses, an annual preview license, and an ELA-based license. I have found the solution is priced well. However, they need to review the pricing model because if you look at any other competitors, such as GlobalSCAPE, they do pricing based on the components and what you select. With this solution you have a monolithic application which you need to buy, there is no component level price discount."
  • More IBM Sterling File Gateway Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It bolsters security with features like Data Loss Prevention and seamless integration with DLP for a safe and compliant environment which enables real-time document sharing and control over file… more »
    Top Answer:It offers excellent value and its pricing is straightforward, making it easy to acquire, set up, and use. While there are some areas where it could improve, such as GUI and collaboration features, the… more »
    Top Answer:It could improve its operations by incorporating real-time collaboration features like those offered by platforms such as Microsoft OneDrive and Office 365. These features include tracking changes… more »
    Top Answer:It offers easy utilization of resources for smooth transfers.
    Top Answer:The admin console needs some work. There are old buttons and limitations when looking for logs. required the reason why has so old way of buttons and limitations for looking at logs.
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    Comparisons
    Also Known As
    Globalscape GlobalSCAPE Managed File Transfer
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    Fortra
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    Overview

    Globalscape is consistently recognized for providing top-notch solutions for securing and automating file transfers for Windows-centric organizations. 

    Securely manage transfer files with authentication, encryption and audit trails while you retain administrative control of data using a library of templates.

    Sterling File Gateway can help you increase secure and dependable file transfer with your trading partners. It consolidates disparate centers of file transfer activity and facilitates the security-rich exchange of file-based data over the Internet. It helps companies avoid the risk and operational issues that can result from using loosely controlled file-transfer servers.

    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company15%
    Healthcare Company8%
    Insurance Company7%
    VISITORS READING REVIEWS
    Financial Services Firm36%
    Computer Software Company10%
    Manufacturing Company8%
    Insurance Company7%
    Company Size
    REVIEWERS
    Small Business17%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise7%
    Large Enterprise82%
    Buyer's Guide
    Fortra's Globalscape Managed File Transfer vs. IBM Sterling File Gateway
    May 2024
    Find out what your peers are saying about Fortra's Globalscape Managed File Transfer vs. IBM Sterling File Gateway and other solutions. Updated: May 2024.
    771,862 professionals have used our research since 2012.

    Fortra's Globalscape Managed File Transfer is ranked 12th in Managed File Transfer (MFT) with 10 reviews while IBM Sterling File Gateway is ranked 3rd in Managed File Transfer (MFT) with 6 reviews. Fortra's Globalscape Managed File Transfer is rated 8.4, while IBM Sterling File Gateway is rated 7.4. The top reviewer of Fortra's Globalscape Managed File Transfer writes "Rock solid, secure, and excellent price and quality of service". On the other hand, the top reviewer of IBM Sterling File Gateway writes "Easy to use with good validation and monitoring of the file transfer". Fortra's Globalscape Managed File Transfer is most compared with MOVEit, WS_FTP Server, Sterling Commerce Connect:Direct, JSCAPE by Redwood and Kiteworks, whereas IBM Sterling File Gateway is most compared with MOVEit, Sterling Commerce Connect:Direct, Aspera Managed File Transfer, BMC Control-M Managed File Transfer and Fortra's GoAnywhere MFT. See our Fortra's Globalscape Managed File Transfer vs. IBM Sterling File Gateway report.

    See our list of best Managed File Transfer (MFT) vendors.

    We monitor all Managed File Transfer (MFT) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.