"The initial setup is easy. Our clients use the FortiClient EMS, which is the central console for installing FortiClient. It is easy and very user friendly."
"The connection speed is fast. I can connect quickly at any time, and there are never any interruptions to the FortiClient connection. I could easily code into the client's server with that connection, with no lag."
"It supports securely connections for VPN users from outside our environment during the lockdown."
"It is a fantastic product. Its overall security is valuable. We are very impressed with the web filtering and the application firewall it provides."
"It is very simple to use. I've used some of the others in the past, such as Cisco AnyConnect, which was a nightmare. I've used a couple of others, but FortiClient is very simple to use."
"The stability is pretty good."
"FortiClient's most valuable features are that it's fast and safe."
"It has a very easy-to-use interface. It has ease of management, and all the modules are there. SKUs are also easily identifiable. Whatever is required in the firewall is already there in it. It's very advanced, and analytics reporting is very good. They also have cloud reporting. You get all the services that are available for your device in the cloud. You just have to subscribe. It's very easy. There's a lot of demand for this solution because it's an all-in-one solution. The throughput is very high."
"What I like best about SonicWall SMA is the relationship between its features and its price, because the solution is both affordable and functional."
"Secure Mobile Access (SMA) is easy to configure and the deployment is straightforward. However, this is mostly because of the AWS setup."
"I think they ask for a fair price."
"I like the load balancing capability."
"I am very satisfied with the technical support."
"The performance is good."
"SonicWall SMA allows us to provide CML-based access to any user."
"While we like patch management, it would be nice if it could handle patch management for other solutions, like Microsoft."
"With Fortinet, some clients have to wait two to four days for a response. That is the biggest complaint from end customer about Fortinet's technical support."
"Fortinet FortiClient could improve the compatibility with mobile applications that are allowed and sometimes they do not respond. However, Microsoft Windows applications are very good."
"I would like to see endpoint detection and response included."
"I don't think FortiClient is bad, but it's very buggy. We ran into some issues with the EMS, which amounted to more than 10 cases last year."
"In terms of improvements, their SSL VPN tunnel can be a lot better. I've seen other products that have got much better VPN features than Fortinet. Some of my colleagues get this error called "License not available." When they get this error, they have to uninstall and reinstall it. This kind of problem is there, and sometimes, we have to open a case with Fortinet to resolve it. Their support is quick, so we are able to resolve and move forward. In terms of new features, when it is connecting, it should check the endpoint and say whether the end client is actually safe enough or whether there is a vulnerability. It should give a pop-up on the client itself. Because I'm on the admin side, I can also see this information in the log. However, if a non-IT user, such as a user from finance, is working on this and there is some problem, he or she would not know about this and would call IT admin to say that this is not working. If the users get a message explaining why and what is happening, it is easy for them to understand."
"Its stability can be improved. It is not as reliable as I would like it to be. There are times when things don't work quite right. Our biggest pain point is not related to Fortinet FortiClient and the whole scheme of things. It is related to one of the additional services called FortiGuard. They are the arm that does all of the updates to definitions, keeps all the signatures updated, and responds to new threats and whatnot. What we have found is that they react quickly, but sometimes their solutions aren't compatible with all of the components of the Fortinet security suite, specifically around FortiSandbox."
"Compatibility issues between different versions."
"The only thing that they could try to improve is the support for enterprise customers. Normally enterprises and SMBs can create a ticket, but for enterprises, SonicWall SMA needs to provide a global view, and this is what's currently missing. It's not even a question of timing. It's a question of the global vision because currently, it's lacking. They concentrate on the topic, but not on the means and not on the global picture. In most cases, there's something wrong with the integration of SonicWall SMA with other products, so that could also be improved."
"The problem is that when combined with what the client already has, there are two different logins and two different management systems, and these should be consolidated into a single interface."
"User interface could be improved."
"The timed synchronization between the network appliance needs improvement."
"SonicWall's reporting isn't good. Reports should be part of a data plan. The login mechanism should be improved. It would be helpful if the client could use an agent to log in. An agent-server model would improve the performance of the RDB, which consumes a lot of bandwidth."
"The solution has 2FA, it will generate a token and send it to an email, but multifactor authentication is not available. I would suggest that there should be MFA integration and provided with the appliance."
"I'd like to see the product maybe polish keyboards in Bookmark."
Fortinet FortiClient is ranked 1st in Enterprise Infrastructure VPN with 42 reviews while SonicWall SMA is ranked 14th in Enterprise Infrastructure VPN with 7 reviews. Fortinet FortiClient is rated 8.4, while SonicWall SMA is rated 7.6. The top reviewer of Fortinet FortiClient writes "Provides good endpoint security at low price". On the other hand, the top reviewer of SonicWall SMA writes "Has a good relationship between features and pricing, as it's both affordable and functional". Fortinet FortiClient is most compared with OpenVPN Access Server, Fortinet FortiEDR, Microsoft Defender for Endpoint, Microsoft Azure VPN Gateway and Kaspersky Endpoint Security for Business, whereas SonicWall SMA is most compared with SonicWall Netextender, Microsoft Azure VPN Gateway, Pulse Connect Secure, Citrix Gateway and Cisco IOS SSL VPN. See our Fortinet FortiClient vs. SonicWall SMA report.
See our list of best Enterprise Infrastructure VPN vendors.
We monitor all Enterprise Infrastructure VPN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
