We performed a comparison between FireEye Email Security and Microsoft Defender for Office 365 based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure."
"The auto-remediation feature is valuable."
"What I find most valuable with the solution is that it can integrate with cloud solutions, such as Google and Microsoft. Additionally, the solution is easy to use."
"I like FireEye's filtering, spam digests, and its advanced threat review of email flow. It also has a broad range of riskware rules you can deploy."
"FireEye Email Security is easy to use."
"We have had very good results from the use of FireEye Email Security. We are very comfortable with this technology, but I don't know if it's necessary to move into the cloud, we will check other technologies and study them. Additionally, the solution has good integration."
"FireEye is good for malware depicting and security."
"The initial setup is simple."
"We can control this solution from the cloud and are able to access it from wherever we are."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"Microsoft Defender for Office 365 is a stable solution."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"The solution is not easy to set up. However, we have employees that have the knowledge that can do the difficult implementation. It would be better if the process was easier."
"If they want to be the primary or best solution, they need to have better email management features."
"I would like to see this solution become more flexible."
"Sometimes especially zero-day spam emails can be passed to the user's inbox."
"The solution needs better support."
"The spam detection feature could be better."
"The custom tailoring is limited."
"I would like the solution to be able to automatically quarantine the malicious emails before getting to the user's mailbox and continue with regular email operations. This could result in the user clicking the email before the purge operation is completed."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"We need a separate license and we don't know how to get the license that is required."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"Configuration requires going to a lot of places rather than just accessing one tab."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
FireEye Email Security is ranked 16th in Email Security with 9 reviews while Microsoft Defender for Office 365 is ranked 1st in Email Security with 15 reviews. FireEye Email Security is rated 8.6, while Microsoft Defender for Office 365 is rated 8.0. The top reviewer of FireEye Email Security writes "Easy to set up with good stability and great anti-spam features". On the other hand, the top reviewer of Microsoft Defender for Office 365 writes "Essential security capabilities, plenty of email protection, and enhanced data loss prevention". FireEye Email Security is most compared with Microsoft Exchange Online Protection, Proofpoint Email Protection, Fortinet FortiMail, Trend Micro Email Security and DMARC Compass, whereas Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security with Targeted Threat Protection, Barracuda Email Security Gateway, Fortinet FortiMail and IRONSCALES. See our FireEye Email Security vs. Microsoft Defender for Office 365 report.
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