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Field Effect MDR vs Secureworks Taegis Managed XDR / MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Field Effect MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Secureworks Taegis Managed ...
Ranking in Managed Detection and Response (MDR)
16th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Security Services Providers (MSSP) (2nd)
 

Mindshare comparison

As of June 2026, in the Managed Detection and Response (MDR) category, the mindshare of Field Effect MDR is 1.6%, down from 3.3% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 2.9%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Field Effect MDR1.6%
Secureworks Taegis Managed XDR / MDR2.9%
Other95.5%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2753850 - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Customer security is enhanced with software and update detection while licensing process needs improvement
A quick specific example of how I use Field Effect MDR to keep my customers secure is that it helps me identify computers that need updates, even when I believe they are already updated. Field Effect MDR finds software and Windows updates that aren't being completed, which I find very valuable.
reviewer2396166 - PeerSpot reviewer
VP International Business and Alliances at a tech services company with 51-200 employees
Customers have found quick incident response and proactive security management through effective threat detection
Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We now have a single cybersecurity product that protects all of our threat services, and all the endpoints."
"What I like the most about Field Effect Covalence is the ease of deployment, the fact that it's cost-effective to roll out, and it is reasonable."
"The automated response feature is incredibly effective."
"The AROs have been incredibly helpful."
"The most valuable feature is the network traffic monitoring function."
"The alerts that we get are valuable. It notifies us if there is any attempted access and if there are any areas where we need to create more security for clients. It is stopping anything from happening before there is even an issue."
"A client of ours with Field Effect MDR is less likely to be a victim of a cyber attack."
"It is very user-friendly. We have regular reports to see what is going on."
"The knowledge base is up to date and easy to use."
"The most valuable feature is the fast alerting and response time."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"The initial setup was very straight forward."
"It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation."
"There are some patent pending detectors within the platform that provides a lot of value."
"The advantage of using this solution is that the setup is done quickly and can be done in-house."
"The most valuable features are IDS and IPS."
 

Cons

"Covalence should provide a live view of the endpoint because the endpoint view in the portal is 5 to 15 minutes behind the actual status of the endpoint and its vulnerabilities. When it doesn't update with the actual status, it makes managing those things harder because sometimes something gets updated, and one of those vulnerabilities has gone away, but that doesn't appear in the ARO."
"I would like Covalence to include patching."
"They put too much detail into the emails."
"Some resources lack experience, but issues can be escalated to more knowledgeable contacts."
"The ConnectWise PSA integration is two-way but does not send our comments back to the Field Effect portal."
"The tagging of ARO closure has room for improvement."
"While Covalence addresses our notification and visibility needs, it falls short in keeping information up-to-date, which is where our MSP comes in to supplement its functionality."
"Field Effect MDR could broaden its cloud application integrations to integrate better with Office 365, Azure, Salesforce, etc. They integrate about 15 to 20 out of the box. I'd love to see a lot more than that."
"Tamper-proofing or tamper protection is still pending in Secureworks."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
"Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured."
"In terms of ROI, I'd be surprised if there is any investment return on the SIM."
"Dell Secureworks could improve its integration with other third-party solutions."
"The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware."
"The deployment could definitely be improved."
"It would be nice if the solution were a little more affordable."
 

Pricing and Cost Advice

"A top-tier competitor to Field Effect in Magic Quadrant that we had been using until our switch to Field Effect was a great product, but each capability had an additional charge. We had to license modules separately, and each of those add-ons had to be added onto its own consumption and agreement. It was a nightmare from a billing perspective because we had multiple agreements, and each one had a jagged anniversary or a renewal anniversary. It was a nightmare, whereas Field Effect MDR is one product."
"It is on the high end, but it is worth it for the service that you get from them."
"Field Effect is fairly priced from my perspective. You get a lot of bang for the buck with this and a level of visibility that provides you with greater peace of mind knowing that the system is carefully monitored. You also have automated responses for known malicious behavior at any time of the day. Someone could have their Office 365 mailbox compromised at 2 in the morning on a Saturday when most people are asleep or not paying attention, and the system can prevent an issue in an automated way."
"Covalence is cost-effective."
"The pricing isn't sized, so Field Effect doesn't make it easy for anything under 25 users. I'm not crazy about that."
"The cost of the solution is high."
"Field Effect Covalence's pricing is just right."
"While the contract duration might change, the pricing remains highly attractive."
"The Red Cloak agent is free."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"It is expensive but there is no better product than this."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"The pricing of Dell Secureworks is very reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
31%
Manufacturing Company
12%
Outsourcing Company
8%
Construction Company
6%
Financial Services Firm
10%
Computer Software Company
8%
Construction Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise3
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Field Effect Covalence?
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
What needs improvement with Field Effect Covalence?
One way Field Effect MDR can be improved is through its licensing process, which is not ideal. The licensing process is difficult because I have to access a separate website to complete it.
What is your primary use case for Field Effect Covalence?
My main use case for Field Effect MDR is keeping my customers secure.
What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
What is your primary use case for Secureworks Taegis ManagedXDR?
The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.
What advice do you have for others considering Secureworks Taegis ManagedXDR?
I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.
 

Also Known As

Field Effect Covalence
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Field Effect MDR is widely adopted by managed service providers (MSPs) and organizations with lean IT teams. It is used to monitor, detect, and respond to threats across distributed environments, helping businesses strengthen their cybersecurity posture while maintaining operational efficiency. Organizations rely on Field Effect MDR to protect hybrid infrastructures, secure cloud applications, and defend against modern threats, including increasingly automated and AI-driven attacks, while maintaining compliance and resilience in a rapidly evolving threat landscape.
RICOH, Owens and Minor
Find out what your peers are saying about Field Effect MDR vs. Secureworks Taegis Managed XDR / MDR and other solutions. Updated: June 2026.
902,495 professionals have used our research since 2012.