No more typing reviews! Try our Samantha, our new voice AI agent.

Field Effect MDR vs Secureworks Taegis Managed XDR / MDR comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Field Effect MDR
Ranking in Managed Detection and Response (MDR)
8th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Secureworks Taegis Managed ...
Ranking in Managed Detection and Response (MDR)
18th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Security Services Providers (MSSP) (2nd)
 

Mindshare comparison

As of September 2026, in the Managed Detection and Response (MDR) category, the mindshare of Field Effect MDR is 1.5%, down from 3.2% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 2.8%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Field Effect MDR1.5%
Secureworks Taegis Managed XDR / MDR2.8%
Other95.7%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2753850 - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Customer security is enhanced with software and update detection while licensing process needs improvement
A quick specific example of how I use Field Effect MDR to keep my customers secure is that it helps me identify computers that need updates, even when I believe they are already updated. Field Effect MDR finds software and Windows updates that aren't being completed, which I find very valuable.
reviewer2396166 - PeerSpot reviewer
VP International Business and Alliances at a tech services company with 51-200 employees
Customers have found quick incident response and proactive security management through effective threat detection
Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We now have a single cybersecurity product that protects all of our threat services, and all the endpoints."
"I appreciate the "set it and forget it" nature of Field Effect Covalence."
"Hackers are trying to breach a business when they least expect it - that's often at night, weekends, and holidays. Covalence never sleeps or misses a second of monitoring."
"A quick specific example of how I use Field Effect MDR to keep my customers secure is that it helps me identify computers that need updates, even when I believe they are already updated."
"The ARO alerts are helpful to use almost daily to get a sense of what actions we need to take to expedite security measures."
"Covalence's cloud protection element has been excellent. A lot of organizations are using 365. It's hard to find a secure solution for protecting accounts. We've gone down the path of trying to utilize other security solutions for that particular area. We've been disappointed and always come back to trying to implement Covalence when we can so we know people are safe."
"One of the most useful and impressive features of the system is its detailed notification mechanism."
"The alerts that we get are valuable. It notifies us if there is any attempted access and if there are any areas where we need to create more security for clients. It is stopping anything from happening before there is even an issue."
"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."
"It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation."
"The solution definitely made us way more aware of the possibilities out there."
"We can easily isolate affected machines in the network."
"We don't have a full SOC, so it's helpful to have them sifting through our alerts and only bringing actionable items to us."
"The knowledge base is up to date and easy to use."
"There are some patent pending detectors within the platform that provides a lot of value."
"The solution is great for managing alerts and dealing with them as they arise."
 

Cons

"It would be more effective if it could surgically isolate the specific malicious process instead of deleting the entire machine."
"Field Effect MDR could broaden its cloud application integrations to integrate better with Office 365, Azure, Salesforce, etc. They integrate about 15 to 20 out of the box. I'd love to see a lot more than that."
"The tagging of ARO closure has room for improvement."
"They could use more third-party integrations with other MSP tools."
"While Covalence addresses our notification and visibility needs, it falls short in keeping information up-to-date, which is where our MSP comes in to supplement its functionality."
"Covalence's SEAS feature wasn't very user-friendly."
"In my experience, Field Effect MDR is somewhat stable. However, I have one situation where it has been two months trying to resolve an installation issue on a server, which has consumed a significant amount of time."
"The area where they can make it better is by giving responses to the end-user. For example, when there is an alert to the administrator, I get it. I have to copy and paste everything to everyone... And then I have to follow up with them, and it's a real pain."
"Tamper-proofing or tamper protection is still pending in Secureworks."
"Dell Secureworks could improve its integration with other third-party solutions."
"It would be nice if the solution were a little more affordable."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
"In the next release of this solution, I would like to see file integrity monitoring."
"The deployment could definitely be improved."
"In terms of ROI, I'd be surprised if there is any investment return on the SIM."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
 

Pricing and Cost Advice

"The licensing model itself is solid, but we're ironing out some inconsistencies in how customer profiles are configured."
"It is a little pricey. It is a little on the high end, but we are continuing to use it. We signed the contract and have not canceled, so we find value in having it."
"We're currently enrolled in the volume package, which offers tiered pricing based on usage."
"Field Effect Covalence's pricing is just right."
"The pricing isn't sized, so Field Effect doesn't make it easy for anything under 25 users. I'm not crazy about that."
"Field Effect is fairly priced from my perspective. You get a lot of bang for the buck with this and a level of visibility that provides you with greater peace of mind knowing that the system is carefully monitored. You also have automated responses for known malicious behavior at any time of the day. Someone could have their Office 365 mailbox compromised at 2 in the morning on a Saturday when most people are asleep or not paying attention, and the system can prevent an issue in an automated way."
"Covalence is cost-effective."
"While Field Effect Covalence's pricing seems competitive for the market, the biggest hurdle lies in the lack of dedicated security budgets within many organizations."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"It is expensive but there is no better product than this."
"The pricing of Dell Secureworks is very reasonable."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"The Red Cloak agent is free."
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
914,394 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
15%
Outsourcing Company
10%
Construction Company
8%
Construction Company
12%
Comms Service Provider
9%
Financial Services Firm
9%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise3
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Field Effect Covalence?
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
What needs improvement with Field Effect Covalence?
One way Field Effect MDR can be improved is through its licensing process, which is not ideal. The licensing process is difficult because I have to access a separate website to complete it.
What is your primary use case for Field Effect Covalence?
My main use case for Field Effect MDR is keeping my customers secure.
What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
What is your primary use case for Secureworks Taegis ManagedXDR?
The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.
What advice do you have for others considering Secureworks Taegis ManagedXDR?
I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.
 

Also Known As

Field Effect Covalence
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Field Effect MDR is widely adopted by managed service providers (MSPs) and organizations with lean IT teams. It is used to monitor, detect, and respond to threats across distributed environments, helping businesses strengthen their cybersecurity posture while maintaining operational efficiency. Organizations rely on Field Effect MDR to protect hybrid infrastructures, secure cloud applications, and defend against modern threats, including increasingly automated and AI-driven attacks, while maintaining compliance and resilience in a rapidly evolving threat landscape.
RICOH, Owens and Minor
Find out what your peers are saying about Field Effect MDR vs. Secureworks Taegis Managed XDR / MDR and other solutions. Updated: September 2026.
914,394 professionals have used our research since 2012.