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Fidelis Elevate vs Trellix Active Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
Sentiment score
6.5
Trellix Active Response improved threat detection, reduced incident response times, increased efficiency, and enhanced productivity with an intuitive interface.
While we haven't yet quantified the financial benefits, we recognize that there has been a return on investment, particularly with operational efficiencies provided by the alerts.
 

Customer Service

Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
Sentiment score
8.5
Trellix Active Response's technical support is praised, though customer interactions have decreased and users see room for improvement.
 

Scalability Issues

Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Sentiment score
7.2
Trellix Active Response is scalable, integrates easily, handles large data seamlessly, and maintains performance and security with minimal latency.
The scalability of Active Response is satisfactory.
 

Stability Issues

Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
Sentiment score
8.3
Trellix Active Response is praised for reliability, efficient data handling, quick threat detection, adaptability, and stability with minimal downtime.
 

Room For Improvement

Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
Trellix Active Response requires enhanced resource management, advanced features like AI, better support, and optimization for improved performance.
We would like Trellix to optimize the technology for these systems similarly to how it is deployed for normal endpoints.
 

Valuable Features

Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
Trellix Active Response is praised for robust threat detection, real-time incident response, easy integration, and comprehensive reporting features.
They notify us immediately of any vulnerabilities on the endpoints, allowing us to deploy a response quickly.
 

Categories and Ranking

Fidelis Elevate
Ranking in Endpoint Detection and Response (EDR)
33rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Threat Deception Platforms (6th), SSL/TLS Decryption (2nd), Network Detection and Response (NDR) (13th), Managed Detection and Response (MDR) (24th), Extended Detection and Response (XDR) (23rd)
Trellix Active Response
Ranking in Endpoint Detection and Response (EDR)
47th
Average Rating
6.8
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Fidelis Elevate is 0.4%, up from 0.3% compared to the previous year. The mindshare of Trellix Active Response is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
ED
Operational efficiencies increase with immediate threat alerts for endpoints
We use Trellix Active Response primarily for our endpoints, including desktop computers. It monitors all the tools that our users use for their day-to-day work The alerts provided by Trellix Active Response are its most valuable feature. They notify us immediately of any vulnerabilities on the…
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
850,236 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
12%
Government
8%
Energy/Utilities Company
8%
Government
17%
Financial Services Firm
14%
Comms Service Provider
11%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
What is your experience regarding pricing and costs for McAfee Active Response?
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective. I rate the pricing between a six and an eight. It is justified.
What needs improvement with McAfee Active Response?
The only area for improvement is regarding operational technology devices, specifically the engineering automation systems. We would like Trellix to optimize the technology for these systems simila...
What is your primary use case for McAfee Active Response?
We use Trellix Active Response primarily for our endpoints, including desktop computers. It monitors all the tools that our users use for their day-to-day work.
 

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
McAfee Active Response
 

Overview

 

Sample Customers

First Midwest Bank
Liquor Control Board of Ontario
Find out what your peers are saying about Fidelis Elevate vs. Trellix Active Response and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.