We performed a comparison between Fidelis Elevate and Huntress based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The setup is pretty simple."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"It is stable and scalable."
"Fortinet is very user-friendly for customers."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"Foothold detection is a valuable feature, acting as a valuable second set of eyes for both us and our clients."
"Huntress helps by highlighting potential issues, allowing us to take proactive measures."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten."
"The most valuable aspect of Huntress is its 24/7 SOC service."
"It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry."
"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"While threat hunting is undoubtedly the most valuable feature, the combination of IP scanning, foothold identification, and canary monitoring has also proven to be incredibly beneficial."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"I haven't seen the use of AI in the solution."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The solution should address emerging threats like SQL injection."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"The reports in the endpoint area of Elevate can be improved."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."
"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
"Some of Huntress' reporting could be improved."
"The application control system could benefit from improvements in identifying and managing both whitelisted and blacklisted applications."
"The solution's UI is an area with certain shortcomings that need improvement."
"We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports."
"I'd like Huntress to implement a component that can analyze network traffic for specific sites."
Fidelis Elevate is ranked 41st in Endpoint Detection and Response (EDR) with 7 reviews while Huntress is ranked 10th in Endpoint Detection and Response (EDR) with 12 reviews. Fidelis Elevate is rated 8.4, while Huntress is rated 9.4. The top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". On the other hand, the top reviewer of Huntress writes "Is the easiest tool we've ever deployed, is cost-effective, and significantly improved our security posture". Fidelis Elevate is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, VMware Carbon Black Cloud, Darktrace and Trellix Endpoint Security (ENS), whereas Huntress is most compared with SentinelOne Vigilance, Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response and Bitdefender MDR. See our Fidelis Elevate vs. Huntress report.
See our list of best Endpoint Detection and Response (EDR) vendors, best Managed Detection and Response (MDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
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