Prisma Cloud is praised for its competitive pricing, ease of deployment, comprehensive security capabilities, and top-notch customer service. On the other hand, F5 Advanced WAF receives mixed opinions on pricing, setup cost, and licensing, but is valued for its robust security features, customizable policies, and responsive customer support.
The summary above is based on 138 interviews we conducted recently with Prisma Cloud by Palo Alto Networks and F5 Advanced WAF users. To access the review's full transcripts, download our report.
"It's flexible and powerful, and the users can input their own rules to the system."
"This solution is an enterprise-class firewall that provides both load-balancing and security."
"Good technology for mitigating different application attacks, e.g. DDoS, DNS, and layer seven attacks."
"There are a lot of good features."
"The solution is stable."
"Identification, ease of use, and ease of modifying it to most of our needs are valuable."
"The solution uses AI to protect against botnet attacks."
"Very easy to implement and works well."
"I like Prisma's ability to integrate with other tools. We can integrate it with Jira so that when Prisma triggers an alert, it opens a ticket in Jira. That was a big selling point for the product. There's a feature called the guest custom template that allows you to trigger alerts in Jira based on the template. That can also be added as a feature on Jira."
"One of the most valuable features is the compliance of RedLock, which we are using for any issues with security. It flags them and that's the primary objective of that feature."
"The initial setup is seamless."
"The CVEs are valuable because we used to have a tool to scan CVEs, at the language level, for the dependencies that our developers had. What is good about Prisma Cloud is that the CVEs are not only from the software layer, but from all layers: the language, the base image, and you also have CVEs from the host. It covers the full base of security."
"It helps to identify the misconfigurations by monitoring regularly which helps to secure the organization's cloud environment."
"The most valuable feature is its cloud security posture management."
"The solution will streamline and minimize manual efforts."
"CSPM is the most valuable feature for any organization that runs its workloads in the cloud."
"The interface is old-looking, it's not modern, which is why it's not always comfortable to use."
"The accuracy of the automatic learning feature needs improvement."
"It should be a little bit easy to deploy in terms of the overall deployment session. One of our customers is a bit unhappy about the reporting options. Currently, it automatically deletes event logs after some limit if a customer doesn't have any external Syslog server. It is a problem for those customers who want to review event logs after a week or so because they won't get proper reports or event logs. They should increase the duration to at least a month or two for storing the data on the device. F5 is not a leader in Gartner Quadrant, which affects us when we go and pitch this solution. Customers normally go and take a look at such annual reports, and because F5 is currently not there as a leader, the customers ask about it even though we are saying it is good in all things. F5 is not known for something totally different or unique. They were a major player in ADP, and they are just rebranding themselves into security. They should improve or increase their marketing as a security company now. They have already started to do that, but they should do it more so that when it comes to security, customers can easily remember F5. At the moment, if we say F5, load balancing comes to mind. With rebranding and marketing, all customers should get the idea that F5 is now mainly focusing on the security part of it, and it is a security company instead of load balancing. This is the first solution that should come to a customer's mind for a web application firewall."
"Most customers encounter stability issues with the product's Big-IP logs."
"The delay times on firmware patches and software updates could be better and improved."
"The overall price of F5 Advanced WAF could improve."
"I would say their graphical interface, the GUI. I don't like the GUI as much as before."
"The deployment side is quite complex."
"Based on my experience, the customization—especially the interface and some of the product identification components—is not as customizable as it could be. But it makes up for that with the fact that we can access the API and then build our own systems to read the data and then process and parse it and hand it to our teams."
"A couple of exporting functionalities should be more user-friendly because if I want to export something, I can get a lot of data visible to that particular CSV."
"There are hundreds of built-in policies for AWS and Azure, but GCP and Oracle are not covered as much as AWS. There is a lot of work to do on that part. There is, obviously, a tiny bit of favoritism towards AWS because it has the most market share."
"It can be too expensive for small companies."
"The UI is good, however, they could improve the experience."
"In terms of improvement, there are some small things like hardening and making sure the Linux resources are deployed well but that's more at an operational level."
"When it comes to protecting the full cloud-native stack, it has the right breadth. They're covering all the topics I would care about, like container, cloud configuration, and serverless. There's one gap. There could be a better set of features around identity management—native AWS—IAM roles, and service account management. The depth in each of those areas varies a little bit. While they may have the breadth, I think there's still work to do in flushing out each of those feature sets."
"We'd like to have more native integration with clouds and additional security checks in the future."
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F5 Advanced WAF is ranked 3rd in Web Application Firewall (WAF) with 53 reviews while Prisma Cloud by Palo Alto Networks is ranked 5th in Web Application Firewall (WAF) with 83 reviews. F5 Advanced WAF is rated 8.6, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of F5 Advanced WAF writes "Flexible configuration, reliable, and highly professional support". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". F5 Advanced WAF is most compared with Fortinet FortiWeb, Microsoft Azure Application Gateway, AWS WAF, Imperva Web Application Firewall and Azure Front Door, whereas Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and AWS WAF. See our F5 Advanced WAF vs. Prisma Cloud by Palo Alto Networks report.
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