OpenText Enterprise Security Manager and Exabeam compete in the enterprise security management category. OpenText has the upper hand in integration capabilities, while Exabeam is favored for ease of use and analytics.
Features: OpenText Enterprise Security Manager supports extensive vendor integration, powerful correlation, and active threat detection features, making it adaptable and scalable for diverse environments. It excels in customization options and third-party integrations. Exabeam offers advanced behavior analytics, machine learning capabilities, and smooth workflow automation, focusing on streamlining threat detection and response through timeline views and real-time monitoring.
Room for Improvement: OpenText Enterprise Security Manager requires better documentation and support, streamlined deployment, and improved search performance. Tight integration with other security tools and simpler configuration processes would benefit its users. Exabeam could enhance integration with cloud environments, reduce false positives, and strengthen its documentation and API usage. The main distinction is OpenText's need for better ease of use and Exabeam's enhanced functionality with external resources.
Ease of Deployment and Customer Service: OpenText Enterprise Security Manager offers a wide range of deployment types, focusing on hybrid cloud solutions but often criticized for complex setup and inconsistent customer service. Technical support is mixed, with some users finding it helpful while others express frustration. Exabeam, meanwhile, is appreciated for its public cloud offerings and straightforward deployment processes, although it also struggles with slow support response times. The key difference is in deployment flexibility, where OpenText provides more options, while Exabeam has simpler cloud integration.
Pricing and ROI: OpenText Enterprise Security Manager presents a costlier investment, with a considerable initial setup cost but competitive ROI if maximized by dedicated resources. Its pricing follows an event-based model, encouraging careful management of EPS and potentially high long-term costs. Exabeam offers flexible pricing, often less expensive than rivals, and achieves a reasonable balance between investment and returns, especially for organizations requiring robust analytics and automation. Exabeam appears to offer more cost-effective solutions, particularly for organizations prioritizing flexibility and analytics capabilities.
Exabeam offers more machine learning models that detect anomalies.
Even with TAM support from Exabeam, many issues go unresolved.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
It lacks some capabilities compared to other tools available in the market.
These problems were not frequent, and the last six to eight months have been stable.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
I have explored the SaaS version; it offers many new features.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
The product offers useful features like the dashboard, timeline, and session views, which enhance our security tools.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
The ability to interpret data is highly valued.
Exabeam Fusion is a cloud-delivered solution that that enables you to:
-Leverage turnkey threat detection, investigation, and response
-Collect, search and enhance data from anywhere
-Detect threats missed by other tools, using market-leading behavior analytics
-Achieve successful SecOps outcomes with prescriptive, threat-centric use case packages
-Enhance productivity and reduce response times with automation
-Meet regulatory compliance and audit requirements with ease
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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