OpenText Enterprise Security Manager and Exabeam compete in the enterprise security solutions category. OpenText is seen as higher priced but valuable for its advanced features, while Exabeam is more affordable and offers strong automation capabilities.
Features: OpenText Enterprise Security Manager is known for its comprehensive features such as versatility in vendor support, scalability, and advanced threat detection. It provides extensive customization for event parsing and correlation, supporting complex device integration. Exabeam stands out with its ease of use, advanced behavior analytics, and automation capabilities, facilitating easier threat detection and mitigation. Its innovative machine learning features and integration capabilities are highly valued.
Room for Improvement: OpenText ESM users suggest improvements in technical support, integration features, high availability, and simplified correlation rules. The complex initial setup and inadequate documentation are also noted. Exabeam users recommend enhancements in integration capabilities, dashboard customization, and reducing false positives. They also see a need for better API interaction documentation and quicker system responses.
Ease of Deployment and Customer Service: OpenText ESM supports deployment in hybrid and private clouds, but users find technical support challenging, with mixed reviews for customer service. Exabeam offers flexibility in cloud and on-premises deployments, garnering better reviews for customer service and consistent technical support.
Pricing and ROI: OpenText ESM is considered expensive with a licensing model based on EPS, with some users justifying the cost for its comprehensive capabilities aiding in security incident detection and compliance. Exabeam provides cost-effective pricing based on user count or data volume, appealing to a wider budget range. It is viewed as competitively priced, delivering significant value with its advanced capabilities and flexible pricing structure.
Exabeam offers more machine learning models that detect anomalies.
Even with TAM support from Exabeam, many issues go unresolved.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
It lacks some capabilities compared to other tools available in the market.
These problems were not frequent, and the last six to eight months have been stable.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
I have explored the SaaS version; it offers many new features.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
The product offers useful features like the dashboard, timeline, and session views, which enhance our security tools.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
The ability to interpret data is highly valued.
| Product | Market Share (%) |
|---|---|
| Exabeam | 1.6% |
| OpenText Enterprise Security Manager | 1.6% |
| Other | 96.8% |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 3 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 14 |
| Large Enterprise | 57 |
Exabeam Fusion is a cloud-delivered solution that that enables you to:
-Leverage turnkey threat detection, investigation, and response
-Collect, search and enhance data from anywhere
-Detect threats missed by other tools, using market-leading behavior analytics
-Achieve successful SecOps outcomes with prescriptive, threat-centric use case packages
-Enhance productivity and reduce response times with automation
-Meet regulatory compliance and audit requirements with ease
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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