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Everlaw vs Smarsh Enterprise Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Everlaw
Ranking in eDiscovery
5th
Average Rating
8.0
Reviews Sentiment
5.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Smarsh Enterprise Platform
Ranking in eDiscovery
7th
Average Rating
9.0
Reviews Sentiment
6.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the eDiscovery category, the mindshare of Everlaw is 2.6%, down from 2.7% compared to the previous year. The mindshare of Smarsh Enterprise Platform is 4.0%, up from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Mindshare Distribution
ProductMindshare (%)
Everlaw2.6%
Smarsh Enterprise Platform4.0%
Other93.4%
eDiscovery
 

Featured Reviews

Aimee Tanaglia - PeerSpot reviewer
Attorney and Certified eDiscovery Specialist at Tenaglia Law and eDiscovery Services
Document review has become faster and more accurate while protecting sensitive information
Everlaw is very helpful with the different types of capabilities it offers, including batching, search terms, coding documents, and setting up the coding panel. One of the best features that Everlaw offers is the searching capability and search results, being able to search for documents. What makes the searching feature stand out for me is its accuracy. Everlaw has positively impacted my organization by making it much easier to process mass productions by batching so that reviewers can get in and review documents. I can use the MD5 hash values to search for documents that might be similar and ensure that accuracy and consistency are maintained across the board. Everlaw has saved the team time and reduced errors because when I was using Everlaw, we did not always have the budget to pay for the best reviewers, and some of them did not prioritize accuracy. Everlaw identifies a lot of the mistakes that the attorneys are making so that we can correct them before they get to the client.
reviewer2902509 - PeerSpot reviewer
Managing Director at a hospitality company with 11-50 employees
Compliance monitoring has created a trustworthy, well-documented record of all team communications
I think Smarsh Enterprise Platform's WhatsApp capture solution still needs improvement; a big part of that is due to Meta's platform that puts many restrictions, but it is not as simple to set up and start using as the other tools. I understand this is something that Smarsh is pursuing to improve, and it is evolving over time. The issue is to develop something that the user finds frictionless; most tools are totally frictionless, and for example, the Teams solution is amazing because when they operate it, they see no difference at all before and after implementing the tool. It is fantastic and state of the art, but WhatsApp, unfortunately, is not the same experience due to Meta's restrictions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best features Everlaw offers include the ability to label things, whether there is a statutory privilege or privacy-related privilege."
"Everlaw is something I always recommend to people who have large-scale projects but may have a client who is not willing to pay as much as it would be if they were to use Relativity."
"In Everlaw, you can add related items within a search to a search component, allowing you to build and expand your search incrementally. For example, you can start with an initial search, add related items, and then continue adding more related items to the entire search. Another thing about Everlaw is its speed. It loads quickly, whether it's images or documents."
"I recommend that others looking into using Everlaw should not hesitate because it is cheaper, faster, and easier than any other ESI database."
"In my opinion, the best features Everlaw offers include its central database and the coding technology to organize the data."
"Everlaw has positively impacted my organization by allowing for quicker and more efficient discovery productions, and it has also decreased the errors in discovery."
"We save time and are probably able to process data up to 70% faster than our previous methods, thanks to the robust tools and actually reviewing documents and collaborating."
"Customer support is phenomenal and is one of the most appealing factors with Everlaw."
"In my opinion, the best features Smarsh Enterprise Platform offers are how really easy it is to set up and very fast to start using, along with being trustworthy."
 

Cons

"Everlaw could be less choosy about accepting control numbers for third-party loads. When uploading third-party loads, it currently needs two mandatory fields (like within date or end date or page count). I think the control number should be the only required field. Everlaw isn't used for Data Breach projects. For normal eDiscovery, we can use Everlaw, but most clients prefer Relativity."
"The only thing I believe could be improved is that the pricing should be disclosed more clearly."
"When I first used Everlaw in the beta version and shortly after it was initially rolled out, it struggled with summarizing construction documents, and its accuracy in reviewing transcripts was adequate."
"I have used it to identify PII and privilege, and I still see errors with whether or not it is accurately identifying PII."
"I think Everlaw can be improved because there is a lot of training that could use some work."
"It is expensive."
"Everlaw can be improved on ingestion by making the ingestion of family members more cohesive, as larger documents sometimes fall behind family members which may get processed earlier, causing some confusion for case teams."
"I think Smarsh Enterprise Platform's WhatsApp capture solution still needs improvement; a big part of that is due to Meta's platform that puts many restrictions, but it is not as simple to set up and start using as the other tools."
 

Pricing and Cost Advice

"The tool's pricing is higher than that of other tools. Other tools offer bundle rates, but Everlaw charges per GB, which is more expensive. It doesn't charge for users; it only charges for hosting."
Information not available
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Top Industries

By visitors reading reviews
Government
23%
Healthcare Company
13%
Financial Services Firm
11%
Outsourcing Company
10%
Financial Services Firm
20%
Comms Service Provider
13%
Healthcare Company
9%
Hospitality Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Everlaw?
My experience with pricing, setup cost, and licensing is that it is handled by my executive office, but generally, I think it is good.
What needs improvement with Everlaw?
I do not have improvements needed for Everlaw at this time.
What is your primary use case for Everlaw?
My main use case for Everlaw is for discovery and document review. For discovery and document review, I utilize Everlaw to collect cloud data, process incoming data, stage it on the platform, and s...
What is your experience regarding pricing and costs for Smarsh Enterprise Platform?
My experience with pricing, setup cost, and licensing has been standard cost; I always use Microsoft because it is the best solution for me, and I trust them—they work properly. My whole system is ...
What needs improvement with Smarsh Enterprise Platform?
I think Smarsh Enterprise Platform's WhatsApp capture solution still needs improvement; a big part of that is due to Meta's platform that puts many restrictions, but it is not as simple to set up a...
What is your primary use case for Smarsh Enterprise Platform?
My main use case for Smarsh Enterprise Platform is teams capture, recording, and archiving, which is my most important feature, along with emails. It is important for compliance reasons to document...
 

Also Known As

No data available
Micro Focus eDiscovery, Autonomy eDiscovery, HPE Autonomy eDiscovery, HPE eDiscovery, Actiance
 

Overview

 

Sample Customers

Trusted by 8 of the top 10 class action law firms and over 65% of state attorneys general
Bank AlJazira, MTS India, Vodafone Ireland
Find out what your peers are saying about Commvault, Microsoft, Google and others in eDiscovery. Updated: October 2026.
917,433 professionals have used our research since 2012.