The product is very user-friendly. When new employees join, they find Everlaw the easiest to learn among our different eDiscovery tools, such as Relativity, Canopy, and Nuix. It's simple to use, even for third-party uploads. Their support team is very good and resolves issues quickly. Everlaw is fast and accurate in processing. Producing documents is easy - we create and use a protocol for future productions. Processing errors in Everlaw can't be fixed, which is efficient. We use the tool specifically for unitization in many projects. It's very easy for reviewers to use. Everlaw is improving daily, introducing new features like analytics and AI. Analytics in Everlaw runs by default when we process anything. We used AI to train the system for review in a project with five million records. I think Everlaw's predictive coding tools are good. It's an AI feature that provides responsive documents. We train the model with 50 responsive or 50 non-responsive documents, and it uses that to pull out responsive documents and exclude non-responsive ones for reviewers. This is a great feature of the tool.
