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Evanios vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
9.1
Evanios improved event visibility, reduced IT hours, increased system reliability, and provided over 100% ROI with up to 90% noise reduction.
Sentiment score
6.9
OpsRamp enhances efficiency with 90% alert reduction, 70% task automation, improved productivity, straightforward licensing, and realistic expectations.
It is important to stick with available features and provide customers with clear, precise details about what can and cannot be done to avoid anomalies.
I find the licensing model convenient and clear enough, and I have seen a return on investment with OpsRamp.
 

Customer Service

Sentiment score
8.9
Evanios offers exceptional customer service and technical support, known for rapid, knowledgeable assistance and a proactive, friendly approach.
Sentiment score
5.4
OpsRamp's support excels in responsiveness and expertise but faces language barriers and desires for dedicated teams.
Having a dedicated firefighter team for each MSP would be beneficial.
 

Scalability Issues

Sentiment score
8.6
Evanios is highly scalable, effectively handling diverse applications through flexible rules and configurations despite occasional bottlenecks.
Sentiment score
7.1
OpsRamp offers scalable solutions for user management and monitoring, though it received moderate ratings due to some connection challenges.
 

Stability Issues

Sentiment score
8.7
Users praise Evanios for its stability and reliability, marking significant improvement over previous platforms with no reported issues.
Sentiment score
6.9
OpsRamp is stable and low-maintenance, with minor scaling issues, often rated higher for stability than competitors like SolarWinds.
 

Room For Improvement

Evanios needs better alert management, integration, and cost efficiency, leading users to consider alternatives like PagerDuty for added features.
OpsRamp needs improvements in ITSM maturity, user interface, automation, alert accuracy, support, and AIOps capabilities to stay competitive.
Technical support should be improved.
 

Setup Cost

OpsRamp provides an economical, clear licensing model with annual resource-based bundles, offering cost-effective access to the full platform.
it does not strike me as expensive, and the licensing model is clear enough.
 

Valuable Features

Evanios offers powerful, flexible event processing with seamless ServiceNow integration, user-friendly rule types, and adaptable JavaScript manipulation.
OpsRamp offers robust monitoring, AIOps, integration, and analytics, enhancing efficiency, usability, and insights for hybrid environments.
I have utilized OpsRamp's capability for predictive analytics, and it has been important in fostering collaboration between my IT and development teams under DevOps methodologies, where applicable.
 

Categories and Ranking

Evanios
Ranking in Event Monitoring
17th
Ranking in IT Infrastructure Monitoring
66th
Average Rating
9.6
Reviews Sentiment
7.5
Number of Reviews
6
Ranking in other categories
IT Operations Analytics (19th)
OpsRamp
Ranking in Event Monitoring
2nd
Ranking in IT Infrastructure Monitoring
16th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
AIOps (6th)
 

Mindshare comparison

As of August 2025, in the Event Monitoring category, the mindshare of Evanios is 0.9%, up from 0.4% compared to the previous year. The mindshare of OpsRamp is 14.8%, up from 13.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

DM
Customizable solution that provides the ability to ingest alerts from different systems
The price could be cheaper. That was one reason why we switched to PagerDuty. We wanted to switch to something that provided the same features but at a lower cost. We also switched because PagerDuty provided other features like integration with ServiceNow and the scheduling of engineers. Evanios was only for event integration. Evanios created too much noise. For every alert, it would create an incident. We received too many alerts and incidents from monitoring. It wasn't able to intelligently ingest alerts. It created 4,000 incident tickets in a month, which didn't reflect what was happening. If we received an alert, the synthetic monitoring and volume drop would give us the same alert. Evanios should include alert ingestion and de-duplication of alerts and noise reduction. We couldn't have people resolving each and every incident. PagerDuty gives us reports on how many alerts are being ingested, how many are noise, how many have bigger incidents, and which of the alerts are creating noise. It would be helpful if Evanios had metrics on the amount of alerts and types of the alerts to show which ones were serious incidents and which ones were just noise.
Muhammad Umair Gulfam - PeerSpot reviewer
Automates Azure resource monitoring and inventory management but slow with real-time patch status
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Manufacturing Company
13%
Financial Services Firm
11%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for OpsRamp?
I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.
What needs improvement with OpsRamp?
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...
 

Comparisons

No data available
 

Overview

 

Sample Customers

Greenville Health System, Land O’Lakes, AstraZeneca
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about Evanios vs. OpsRamp and other solutions. Updated: August 2025.
865,384 professionals have used our research since 2012.