TitanHQ SpamTitan and ESET PROTECT Enterprise compete in the enterprise security solutions category. SpamTitan appears to have the upper hand in providing flexible, user-specific configurations and strong customer service, while ESET excels in overall security management and dynamic automation.
Features: TitanHQ SpamTitan offers advanced quarantine and content filtering, geo-blocking capabilities, and user-specific filtering rules which cater to granular email management. ESET PROTECT Enterprise provides robust protection, advanced automation, and supports dynamic folders, making it ideal for diverse security requirements.
Room for Improvement: Users suggest enhancements to SpamTitan's interface, documentation clarity, and automation capabilities. ESET PROTECT Enterprise requires better mobile device management and usability on non-Windows devices. Both products need modernized interfaces and improved deployment processes.
Ease of Deployment and Customer Service: TitanHQ SpamTitan is versatile, supporting on-premises, private, and public cloud deployments with strong, personalized customer service. ESET PROTECT Enterprise also offers broad deployment options but needs improved deployment methods. Its customer service is helpful but lacks the personalization due to less flexible service hours.
Pricing and ROI: TitanHQ SpamTitan is cost-effective with a flexible licensing model that accommodates various business sizes. It presents a competitive pricing model with satisfactory ROI. ESET PROTECT Enterprise is affordable, albeit perceived as more expensive compared to some competitors. However, its comprehensive security features justify the investment for users seeking extensive protection.
The return on investment is excellent due to its functionality and ease of installation.
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
My experience with ESET's technical support is positive; the technicians are knowledgeable and responsive.
Even if support is addressing my problem, if the two issues I mentioned are not resolved, then the support process is not complete.
It can efficiently scale up to thousands of devices in an organization without issues.
I have used many products before, and this solution is definitely scalable.
It is better suited for workstations rather than server environments.
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
TitanHQ SpamTitan's stability is impeccable.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
They need to reduce the number of notifications on the endpoints.
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup.
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
Comparing it to other solutions in the market, it was slightly higher.
It is rated highly because of its affordability and its great value.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
This is a benefit because with all the systems connected, wherever the users are, from my system I can see what's happening on their system.
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes
TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.
TitanHQ SpamTitan Key Features:
TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:
Reviews from Real Users
“The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics
“I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.
“Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.
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