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ESET PROTECT Enterprise vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
ESET PROTECT Enterprise offers excellent ROI with strong security, cost-effectiveness, and user satisfaction prompting switches from competitors.
Sentiment score
7.8
SpamTitan enhances security, reduces spam, cuts IT workload, and boosts productivity with minimal maintenance, proving cost-effective for users.
The return on investment is excellent due to its functionality and ease of installation.
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
 

Customer Service

Sentiment score
8.7
ESET PROTECT Enterprise's customer support is praised for being responsive, knowledgeable, and effective, despite occasional redirection to resellers.
Sentiment score
7.9
TitanHQ SpamTitan support is praised for responsiveness, expertise, and efficient issue resolution, making it a preferred choice.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
My experience with ESET's technical support is positive; the technicians are knowledgeable and responsive.
Even if support is addressing my problem, if the two issues I mentioned are not resolved, then the support process is not complete.
 

Scalability Issues

Sentiment score
8.1
ESET PROTECT Enterprise offers robust scalability, easily expanding licenses for large deployments, though server-level enhancements may benefit.
Sentiment score
7.7
SpamTitan offers scalable, seamless integration for all company sizes, handling growth smoothly without performance issues or service disruptions.
It can efficiently scale up to thousands of devices in an organization without issues.
I have used many products before, and this solution is definitely scalable.
It is better suited for workstations rather than server environments.
 

Stability Issues

Sentiment score
7.8
ESET PROTECT Enterprise is stable but occasionally disrupts work with update-related restarts; users seek improved notifications.
Sentiment score
8.0
Users praise TitanHQ SpamTitan's strong reliability and stability, with minimal downtime and issues quickly resolved.
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
TitanHQ SpamTitan's stability is impeccable.
 

Room For Improvement

ESET PROTECT Enterprise requires improved remote deployment, performance, automation, flexibility, documentation, and affordability to enhance user experience.
SpamTitan struggles with an outdated interface, limited features, sluggish performance, and high false positives, frustrating users.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
They need to reduce the number of notifications on the endpoints.
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup.
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
 

Setup Cost

ESET PROTECT Enterprise users consider pricing reasonable, competitive, and offering good value despite occasional price increases.
TitanHQ SpamTitan is affordable, offering competitive pricing for both businesses and educational institutions, with straightforward licensing and no hidden costs.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
Comparing it to other solutions in the market, it was slightly higher.
It is rated highly because of its affordability and its great value.
 

Valuable Features

ESET PROTECT Enterprise provides robust network monitoring, efficient management, automated tasks, reliable EDR, and secure, low-resource antivirus protection.
SpamTitan offers robust spam and virus protection with customizable management, powerful filtering, and extensive reporting features for enhanced security.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
This is a benefit because with all the systems connected, wherever the users are, from my system I can see what's happening on their system.
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
 

Categories and Ranking

ESET PROTECT Enterprise
Ranking in Anti-Malware Tools
12th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
16
Ranking in other categories
Extended Detection and Response (XDR) (20th)
TitanHQ SpamTitan
Ranking in Anti-Malware Tools
9th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Email Security (12th), Office 365 Protection (4th)
 

Mindshare comparison

As of July 2025, in the Anti-Malware Tools category, the mindshare of ESET PROTECT Enterprise is 1.9%, up from 1.7% compared to the previous year. The mindshare of TitanHQ SpamTitan is 0.6%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Daniel Cordero - PeerSpot reviewer
Comprehensive solution manages diverse security policies and enhances organizational network protection
The best features of ESET PROTECT Enterprise include its unique platform that allows me to manage firewall policies based on license type. Depending on the license, I can apply different policies across a range of IPs to ensure network safety. Regarding real-time analytics and threat detection capabilities in ESET PROTECT Enterprise, I find them excellent. I can configure rules and receive email notifications about vulnerabilities. For instance, ESET LiveGuard checks all devices, identifying issues when vulnerabilities are found and alerting me promptly. ESET PROTECT Enterprise reporting and auditing features help my customers meet compliance requirements by allowing me to apply various security policies across their companies, ensuring their devices remain secure. ESET PROTECT Enterprise has EDR endpoint detection and response capabilities that have helped reduce security incidents for my customers. Although it's not the best EDR, ESET LiveGuard constantly monitors devices, effectively identifying and stopping threats such as ransomware. The product is an antivirus, specifically ESET PROTECT Enterprise, which provides solid protection.
Ricky Brewster - PeerSpot reviewer
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
13%
Government
11%
Financial Services Firm
11%
Computer Software Company
21%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness...
What is your primary use case for ESET Protect?
I work with another ESET solution called EDR and XDR. I am working with ESET PROTECT Enterprise and ESET Endpoint Security. I am using ESET Secure Authentication, also called ESET EDR and XDR Enter...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
 

Also Known As

ESET Protect, ESET File Security
No data available
 

Overview

 

Sample Customers

Information Not Available
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about ESET PROTECT Enterprise vs. TitanHQ SpamTitan and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.