TitanHQ SpamTitan and ESET PROTECT Enterprise are products competing in the domain of digital security solutions. SpamTitan holds an advantage in spam filtering and ease of administration, while ESET PROTECT is favored for comprehensive endpoint security and automation.
Features: SpamTitan offers robust spam filtering capabilities, including inbound and outbound filtering, geo-blocking, and advanced reporting. It excels in managing quarantines and providing an intuitive user interface. ESET PROTECT Enterprise, on the other hand, is known for its reliable endpoint security featuring real-time threat detection, EDR capabilities, and automation, along with solid cross-platform support.
Room for Improvement: SpamTitan could enhance its user interface and improve both reporting features and false positives handling. Strategic product updates are also necessary for continued customer satisfaction. ESET PROTECT Enterprise could work on improving device management for Mac and mobile devices as well as scalability and automation within its EDR functionality.
Ease of Deployment and Customer Service: SpamTitan is available on-premises, and on public and private cloud platforms, noted for quick deployment and outstanding customer service. ESET PROTECT supports primarily on-premises and hybrid cloud deployments but faces delays due to time zone differences during support and deployment processes. Both offer robust customer support with SpamTitan often praised for its rapid responsiveness.
Pricing and ROI: SpamTitan provides a cost-effective pricing model appealing to both small and large businesses without the need for extensive onsite hardware, thus delivering significant ROI through reduced spam and security incidents. ESET PROTECT Enterprise is similarly seen as affordable with strong ROI characterized by minimized threat incidents and enhanced endpoint protection.
The return on investment is excellent due to its functionality and ease of installation.
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
My experience with ESET's technical support is positive; the technicians are knowledgeable and responsive.
Even if support is addressing my problem, if the two issues I mentioned are not resolved, then the support process is not complete.
It can efficiently scale up to thousands of devices in an organization without issues.
I have used many products before, and this solution is definitely scalable.
It is better suited for workstations rather than server environments.
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
TitanHQ SpamTitan's stability is impeccable.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
They need to reduce the number of notifications on the endpoints.
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup.
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
Comparing it to other solutions in the market, it was slightly higher.
It is rated highly because of its affordability and its great value.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
This is a benefit because with all the systems connected, wherever the users are, from my system I can see what's happening on their system.
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
| Product | Market Share (%) |
|---|---|
| ESET PROTECT Enterprise | 2.2% |
| TitanHQ SpamTitan | 0.6% |
| Other | 97.2% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 54 |
| Midsize Enterprise | 13 |
| Large Enterprise | 10 |
ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes
TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.
TitanHQ SpamTitan Key Features:
TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:
Reviews from Real Users
“The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics
“I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.
“Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.
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