We performed a comparison between ESET PROTECT Enterprise and Fidelis Elevate based on real PeerSpot user reviews.
Find out in this report how the two Extended Detection and Response (XDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."From the perspective of Microsoft 365 XDR, the main benefit is a single, centralized dashboard offering the holistic visibility organizations crave."
"The visibility into threats is also very impressive because Microsoft helps you predict things and provides analytics to help you really improve your security. And all of this technology works across the domain, so it is pretty helpful in terms of threat analytics."
"The common and advanced security policies for threat hunting and blocking attacks are valuable."
"Microsoft 365 Defender is a good solution and easy to use."
"I like 365 Defender's advanced threat hunting. The dashboard is user-friendly with templates for site policies, etc. The most important use case is evaluating the risk links and applications."
"The Endpoint Manager is incredible; it has a very straightforward interface and is exceedingly easy to use. Pulling out and deploying different tags or resources is a simple task across various departments with different levels of security. The notifications are also simple and satisfying; it's great to see the bubble informing us which devices are compliant and which are waiting to update."
"Microsoft XDR's system of analysis and investigation is super convenient for our customers. It integrates with other Microsoft solutions like Defender for 365 to protect email traffic from malicious external web links and phishing."
"The unified view of the threat landscape on a central dashboard is the most valuable feature."
"We can easily manage resources, disable or enable clients and update them."
"The solution doesn't have high memory usage."
"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."
"The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."
"I like the dynamic groups feature. They give the ability to filter endpoint machines by any parameter, software, or hardware inventory, and that's a significant advantage when you need to, for example, automate a secondary firewall profile for endpoints outside your network. Or if you want to automatically isolate the computer from the rest of the network if the ransomware is found."
"The most valuable features of ESET File Security are the performance and it doesn't take too many resources."
"The solution offers a lot of configuration capabilities."
"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"Generally, antivirus products provide a central control to manage every device in terms of who is installing it or who is trying to disable it, but Microsoft doesn't have such a control center for the antivirus product it provides."
"The data recovery and backup could be improved."
"The Defender agent itself is more compatible with Windows 10 and Windows 11. Other than these two lines, there are so many compatibility issues. Security is not only about Microsoft. The core technical aspects of it are quite good, but it would be good if they can better support non-Microsoft solutions in terms of putting the agents directly into VMware and other virtualization solutions. There should be more emphasis on RHEL and other operating systems that we use, other than Windows, in the server category."
"The only issue I've had is, when it comes to deployment, the steps I must take around policy setup. That is challenging."
"The patching capability should be there. Patching is something that you cannot do even though you see the vulnerabilities present in your environment. For patching, you have to depend on another solution."
"The tool gives inconsistent answers and crashes a lot."
"The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution."
"Offboarding latency should be reduced. Even after a device has been successfully offboarded using a particular offboarding script, it still shows up as onboarded."
"The solution can be quite technical and therefore is challenging for new users."
"I would like to see more features on the reporting side of things."
"The tool is complex and expensive."
"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."
"The availability and sustainability could also be improved."
"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."
"I would like to see more in managing mobile devices in an on-premise solution. The latest news I've heard is that ESET drops mobile management module development for the on-prem version. It's moving to the cloud. Like in endpoint client protection, I would also like to see more of the vulnerability management features and additional app control functionality in ESET Protect."
"Its automation can be improved."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"The reports in the endpoint area of Elevate can be improved."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
ESET PROTECT Enterprise is ranked 16th in Extended Detection and Response (XDR) with 10 reviews while Fidelis Elevate is ranked 20th in Extended Detection and Response (XDR) with 7 reviews. ESET PROTECT Enterprise is rated 9.0, while Fidelis Elevate is rated 8.4. The top reviewer of ESET PROTECT Enterprise writes "Constantly improving their online resources to make it easier for new users to work with it". On the other hand, the top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". ESET PROTECT Enterprise is most compared with ESET Endpoint Protection Platform, Wazuh, Microsoft Defender for Endpoint, Avira Antivirus and Cybereason Next-Generation Antivirus, whereas Fidelis Elevate is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, VMware Carbon Black Cloud, Darktrace and Trellix Endpoint Security (ENS). See our ESET PROTECT Enterprise vs. Fidelis Elevate report.
See our list of best Extended Detection and Response (XDR) vendors and best Endpoint Detection and Response (EDR) vendors.
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