Fidelis Elevate and ESET PROTECT Enterprise compete in the cybersecurity solutions category. ESET PROTECT Enterprise seems to have the upper hand, offering more comprehensive functionality and overall value with its extensive features.
Features: Fidelis Elevate provides advanced threat detection and response capabilities, efficient in identifying complex threats. Its competitive pricing and responsive support add to its appeal. ESET PROTECT Enterprise offers a robust protection suite, advanced malware defense, and flexible endpoint management, focusing on comprehensive protection and feature diversity.
Room for Improvement: Fidelis Elevate users suggest enhanced reporting tools, more frequent feature updates, and expansion of the feature set. ESET PROTECT Enterprise feedback highlights improvements in scalability, third-party application integration, and broader system compatibility and adaptability as areas for enhancement.
Ease of Deployment and Customer Service: Fidelis Elevate is noted for straightforward deployment and effective customer service, which facilitates easy adoption. ESET PROTECT Enterprise, while having a more complex deployment experience, is commended for its support team’s expertise, indicating detailed support despite a steeper learning curve.
Pricing and ROI: Fidelis Elevate offers competitive pricing with reliable ROI, making it attractive to budget-conscious users prioritizing sustained security investments. ESET PROTECT Enterprise, despite higher initial setup costs, delivers enhanced long-term value due to its comprehensive feature set, appealing to enterprises valuing feature richness over initial cost efficiency.
The return on investment is excellent due to its functionality and ease of installation.
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
My experience with ESET's technical support is positive; the technicians are knowledgeable and responsive.
They are very responsive and help in solving issues quickly.
It can efficiently scale up to thousands of devices in an organization without issues.
I have used many products before, and this solution is definitely scalable.
It is better suited for workstations rather than server environments.
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup.
They need to reduce the number of notifications on the endpoints.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
Comparing it to other solutions in the market, it was slightly higher.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
It is not resource-intensive and is easy to configure and use.
| Product | Market Share (%) |
|---|---|
| ESET PROTECT Enterprise | 0.9% |
| Fidelis Elevate | 0.9% |
| Other | 98.2% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 2 |
ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes
Fidelis Elevate integrates network visibility, data loss prevention, deception, and endpoint detection and response into one unified solution. Now your security team can focus on the most urgent threats and protect sensitive data rather than spending time validating and triaging thousands of alerts.
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