We performed a comparison between ESET Endpoint Security and Trellix Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Trellix Endpoint Security is highly valued for its easy administration options and reliability. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Reviews suggest that Trellix could reduce resource consumption and improve user-friendliness.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Some users have found the support for Trellix Endpoint Security helpful and reliable, while others have encountered ineffective assistance and communication problems.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. The setup process for Trellix Endpoint Security varies in difficulty, depending on the user's experience with McAfee and general technical expertise.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. Some find Trellix’s price reasonable and competitive, while others believe it could be lowered.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Trellix Endpoint Security provides significant time savings.
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The product's initial setup phase is very easy."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The setup is pretty simple."
"The solution was relatively easy to deploy."
"Fortinet is very user-friendly for customers."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Primarily used to protect computers from viruses and ransomware."
"It's easy to set up and quick to deploy."
"Advanced level endpoint firewall, which helps to block unwanted and malicious traffic."
"It's a very user-friendly product."
"The most valuable features of ESET Endpoint Antivirus are that it is lightweight, it will not take up too much CPU and memory of the server or workstation. The detection is good and easy to use."
"Easy to use security solution, helps to secure connected devices against viruses in the digital world."
"This solution does not slow down your systems. It is very light."
"The administration is its most valuable feature as I can see all versions in one place."
"McAfee Complete Endpoint Protection is stable. We don't have any bugs being reported."
"The solution is stable."
"It can be deployed quickly, and it's scalable. Those are the two advantages of it."
"Communication with all Mcafee products (also 3rd parties) by DXL infrastructure."
"The package of protection that it provides is useful. It has antivirus, malware protection, VPN, and a whole bunch of other features."
"There is a new feature where you can set thresholds for all the CPU consumption allowing for no consumption on the servers when the scans happen. It is a separate plugin or addon, and if we have it on all the virtual machines it automatically checks the resources, and based on that, it will schedule the scans. That is something that I have not seen in other antivirus solutions, such as Symantec."
"This product has the capability to check a wide range of vulnerabilities and devices."
"We can manage everything from the central console and it is very easy."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The SIEM could be improved."
"Cannot be used on mobile devices with a secure connection."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"I haven't seen the use of AI in the solution."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"They should have better support for different languages and auto-upgrading."
"They could be more aggressive with malware."
"They should focus more on the offline market as well. Everybody is connected nowadays, and they want to do everything via cloud or fast internet connections, however, that's still not possible in many situations."
"iOS compatibility for mobile security and parental control."
"ESET should consider giving it application control."
"The solution includes only Intrusion Detection and not IPS, which is an important feature that is missing in my version."
"We are looking to move towards an EDR solution rather than EPP. EDR is a solution that can dynamically detect threats based on the process behavior. It would be better if this solution was an EDR and an EPP solution, this would increase security protection."
"The integration capabilities might be lacking a bit."
"We have had some of our clients not happy with McAfee Endpoint Security because it blocks some of the applications they are trying to use. They should make it easier to unblock applications."
"The price of the solution is high in Asia."
"Trellix lacked email protection when it was a McAfee product. They added this feature during the merger with FireEye, but it hasn't been fully integrated. The core features will be integrated into the next release. FireEye has several solutions for EDR and sandboxing."
"I would like this solution to do what Palo Alto traps does because I would only need to run this one product."
"While we are pleased with the endpoint solution, there should also be a separate one for the firewall."
"The management console is a little bit difficult to understand for admins. You need a lot of time in order to become familiar with that. It is a little bit complicated and not too easy to understand. Its price can also be improved. Its price is higher than its competitors. McAfee also needs to have better cloud integration and more data centers in the EU. The cloud center should be in Europe or in Germany. In Germany, it is really important to have access to your data within the same country. Customer data needs to be placed and processed in the same country."
"With McAfee, if there is a zero-day vulnerability, you have to download the patch for it from the McAfee website, then apply it to your endpoint."
"There are more secure featured solutions from McAfee on the market but for smaller companies like ours, they are too expensive."
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ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 96 reviews while Trellix Endpoint Security is ranked 12th in Endpoint Protection Platform (EPP) with 94 reviews. ESET Endpoint Protection Platform is rated 8.2, while Trellix Endpoint Security is rated 8.0. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Cisco Secure Endpoint. See our ESET Endpoint Protection Platform vs. Trellix Endpoint Security report.
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