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ESET EDR/XDR vs Secureworks Taegis XDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ESET EDR/XDR
Ranking in Extended Detection and Response (XDR)
21st
Average Rating
9.0
Reviews Sentiment
4.7
Number of Reviews
4
Ranking in other categories
Authentication Systems (20th), Endpoint Detection and Response (EDR) (29th)
Secureworks Taegis XDR
Ranking in Extended Detection and Response (XDR)
14th
Average Rating
8.8
Reviews Sentiment
6.1
Number of Reviews
10
Ranking in other categories
Network Detection and Response (NDR) (9th)
 

Mindshare comparison

As of August 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.5%, down from 5.0% compared to the previous year. The mindshare of ESET EDR/XDR is 1.4%, up from 1.2% compared to the previous year. The mindshare of Secureworks Taegis XDR is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.5%
Secureworks Taegis XDR1.2%
ESET EDR/XDR1.4%
Other92.9%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
GirdharMishra - PeerSpot reviewer
Program Manager at iONE IT Solutions
Centralized monitoring has improved threat visibility and reduced incident response time
In terms of valuable features in ESET EDR/XDR, we focus on endpoint device management as well as for the firewall team, including our log analysis and monitoring the firewall, which are three significant functions for us. ESET EDR/XDR has automated threat detection that gives us real-time incident alerts, and it helps us proactively receive and work on incidents that could have an impact. Regarding the usefulness of ESET EDR/XDR's behavior-based analysis in detecting potential breaches, we have identified some files or configuration files that should remain static, and if any changes occur without proper change management, we are able to identify those changes, including detecting zero-day attacks. The integration of threat intelligence feeds has helped our response strategies, as we are using Oracle OCA-based data analysis, and we have integrated it so that logs are forwarded to our SIEM, allowing us to analyze the data effectively. I evaluate the impact of centralized management on our security operations as very useful because it eliminates the need to log into individual systems to find sources, allowing us to identify all types of risks and vulnerabilities from a single desk.
Mohammad Jundiah - PeerSpot reviewer
Solutions Architect at Qatar Datamation Systems
Centralized monitoring has strengthened threat hunting and improved ransomware protection
Threat hunting and SOC augmentation represent the most special features about Secureworks Taegis XDR, where some of the best people in cybersecurity proactively search, provide reports, and deliver indicators of compromise for any activity in your network. This monitoring and reporting can be conducted weekly or monthly. Centralized security monitoring and reporting is one of the most valuable aspects, as security fundamentally revolves around compliance. Having a centralized security monitoring platform that detects endpoints, networks, and cloud environments, including servers and switches, is essential. Secureworks Taegis XDR's architecture involves a collector device that collects all your data, even from small laptops, and allows you to monitor everything in one platform. This centralized system provides compliance and security visibility, ensuring evidence and visibility for your security and any compliance requirements you have. Analytics with Secureworks Taegis XDR give you a full preview of everything on your device. It takes all the inputs and outputs of your infrastructure; for example, if it is a firewall, it scans all of the traffic. While it is not a SIEM, it is an open XDR, which excels at conducting analytics. This represents one of its best features because Secureworks has implemented a machine learning model that can detect and analyze everything independently, providing AI-driven features. Integration with third-party tools is quite seamless. Secureworks Taegis XDR can integrate with virtually anything. One of the best features of this product is its integration capabilities with multiple sources of EDRs and any operating system, whether protecting Linux or Windows servers. It boasts very good integration, and if a specific integration is not available, you can raise a ticket to Secureworks, and they will work on your integration, whatever it is, even if it is custom-built software. Secureworks Taegis XDR absolutely aids in efficiency. SOC augmentation extends an organization's existing SOC, which helps reduce alert fatigue significantly. It provides additional threat intelligence and expert investigation, making it very useful for organizations that have a security team but lack twenty-four seven coverage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the fact that it was running in the background and it would intercept any weird stuff, and the fact that it would send things directly to the cloud for sandboxing. It's quite practical."
"Cortex is a very good total solution on the endpoints."
"But overall, when we speak about security and protection, they are one of the top providers."
"The most valuable aspect of Cortex XDR by Palo Alto Networks for me is its integration with AI detection, where we get to know the behavioral detection based on users, traffic patterns, and different services that we consume."
"Cortex XDR features advanced threat detection capabilities."
"Based on my experience, I would recommend Cortex XDR by Palo Alto Networks to other people."
"If you are looking for security, mainly for advanced threat prevention from ransomware and malware attacks, I would recommend Cortex."
"I have found the solution to be very easy in respect of the integration and configurable."
"ESET EDR/XDR has automated threat detection that gives us real-time incident alerts, and it helps us proactively receive and work on incidents that could have an impact."
"The initial setup of ESET EDR_XDR is very simple, easy to deploy, and manage."
"The solution is easy to use."
"It is pretty easy to install without any hassles, and ESET EDR_XDR has its own cloud portal where everything is available."
"The price for Secureworks Taegis XDR is very competitive."
"The features I find most valuable are the fact that Secureworks Taegis XDR runs itself without any form of intervention."
"Using Secureworks Taegis XDR has positively impacted our organization overall."
"Secureworks Taegis XDR has positively impacted our organization by improving detection rates and reducing our time; as I mentioned, it saves us from manually going through all the logs, which is not practical."
"It's a complete solution package."
"Sophos is a good XDR, and I recommend it for large companies since they have approximately 2,000 or 3,000 devices and can implement it as it is the best XDR."
"Definitely, Secureworks Taegis XDR is cost effective for the long run since the product is at a lower cost rather than other brands."
"Threat hunting and SOC augmentation represent the most special features about Secureworks Taegis XDR, where some of the best people in cybersecurity proactively search, provide reports, and deliver indicators of compromise for any activity in your network."
 

Cons

"Cortex XDR by Palo Alto Networks is a very good product, but financially, it is very expensive, so the company should look into that area."
"One thing that was missing was the integration part. Currently, they don't have out-of-box integration with IBM QRadar, or if they have the integration, the integration doesn't work well."
"We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do."
"In general, the price could be more competitive."
"However, if you do not have Palo Alto in your environment, you are paying these additional services just for Cortex XDR by Palo Alto Networks, so it is not a cost-effective solution."
"It is a complex solution to implement."
"The negative aspect I see is the economic model used by Palo Alto."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks."
"The solution could improve how it scours each website."
"The memory and CPU footprint can affect performance. It sometimes slows down the CPU performance."
"One negative aspect I always hear from customers is about the cost."
"I do not see any other problems with Secureworks Taegis XDR besides pricing."
"Customer support for Secureworks Taegis XDR is not that bad; they are reachable but not super efficient."
"We found limitations in the XDR's detections, lacking the ability to create customized detection and log parsing rules."
"Secureworks Taegis XDR is a good product, but it should include AI technology."
"The efficiency or the smooth navigation of the website or the application can be improved in Secureworks Taegis XDR."
"The pricing could be improved."
"To improve Secureworks Taegis XDR, we need to enhance the support part."
 

Pricing and Cost Advice

"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"The cost depends on your chosen license type, like Pro or other licenses."
"This is an expensive solution."
"The price of the product is not very economical."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"Our customers have expressed that the price is high."
"This is an expensive solution."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"I rate the solution’s pricing a six or seven out of ten.."
"The pricing is six out of ten."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
14%
Comms Service Provider
13%
Manufacturing Company
8%
Construction Company
7%
Financial Services Firm
16%
Manufacturing Company
13%
Computer Software Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for ESET EDR/XDR?
I find the price of ESET EDR/XDR to be competitive to the market, which is a reasonable aspect for us.
What needs improvement with ESET EDR/XDR?
I just deploy and forget it, so I don't get into much detail about improvements. The major setback we face with ESET ...
What advice do you have for others considering ESET EDR/XDR?
We might get good pricing one year, and then the next year there could be significant pricing issues. Integration wit...
What needs improvement with Secureworks Taegis XDR?
To answer how Intercept X with XDR can be improved as an end customer, I would need to sit down with the solution. In...
What is your primary use case for Secureworks Taegis XDR?
I am working with Trend Micro Vision One, mostly MCC Vision One, for smaller customers. I see a lot of customers opti...
What advice do you have for others considering Secureworks Taegis XDR?
I do have feedback about the customizable workflows. I have a customer who has pretty much loaded the XDR agents on h...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
ESET Secure Authentication
Secureworks Taegis NDR
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Mitsubishi Motors, Canon
Information Not Available
Find out what your peers are saying about ESET EDR/XDR vs. Secureworks Taegis XDR and other solutions. Updated: June 2026.
909,563 professionals have used our research since 2012.