Eptica WCS Suite vs LeadSquared comparison

Eptica and LeadSquared are both solutions in the CRM category. Eptica is ranked #50, while LeadSquared is ranked #33 with an average rating of 7.5. Eptica holds a 0.7% mindshare in CRM, compared to LeadSquared’s 0.7% mindshare. Additionally, 80% of LeadSquared users are willing to recommend the solution.

Eptica WCS Suite

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610 Comparison Views

LeadSquared

Read 4 LeadSquared reviews

991 Views
793 Comparison Views

80% willing to recommend

Eptica WCS Suite

LeadSquared

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Executive Summary

We performed a comparison between Eptica WCS Suite and LeadSquared based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: January 2026).

Buyer's Guide

CRM

January 2026

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Helped 879,443 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Eptica WCS Suite

Ranking in CRM

50th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

LeadSquared

Ranking in CRM

33rd

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Marketing Automation (9th)

Mindshare comparison

As of January 2026, in the CRM category, the mindshare of Eptica WCS Suite is 0.7%, up from 0.2% compared to the previous year. The mindshare of LeadSquared is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
LeadSquared	0.7%
Eptica WCS Suite	0.7%
Other	98.6%

CRM

Featured Reviews

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Kauhslendra Singh

Business Development Manager at Drishti IAs

Has an easy-to-understand user interface

We started using LeadSquared's basic functions. Currently, we are using the solution's features, such as automation, reports, automated emails, and marketing sections, which have increased our efficiency. LeadSquared has helped streamline our marketing campaigns. We initially didn't have marketing strategies or a platform with landing pages, but this changed after we started using LeadSquared. LeadSquared is a SaaS based solution. Overall, I rate the solution an eight out of ten.

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Comparison Review

it_user9726

Architect at a tech services company with 1,001-5,000 employees

Oct 5, 2013

WCS vs Hybris vs ATG - Feature Smackdown

They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…

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Questions from the Community

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What do you like most about LeadSquared?

The most valuable feature of LeadSquared is the customization.

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What is your experience regarding pricing and costs for LeadSquared?

Since we use the enterprise solution, a lot of costs are involved. However, we use it because it helps us with our use case. We have an annual renewable license for LeadSquared.

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What needs improvement with LeadSquared?

The solution’s UI could be more user-friendly.

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Comparisons

SAP CRM vs Eptica WCS Suite

Compared 40% of the time

Salesforce Sales Cloud vs Eptica WCS Suite

Compared 31% of the time

Oracle Fusion Service vs Eptica WCS Suite

Compared 29% of the time

More Eptica WCS Suite Competitors

Zoho CRM vs LeadSquared

Compared 17% of the time

ExtraaEdge vs LeadSquared

Compared 12% of the time

CRMNEXT vs LeadSquared

Compared 12% of the time

Zendesk vs LeadSquared

Compared 12% of the time

Kapture CRM vs LeadSquared

Compared 11% of the time

More LeadSquared Competitors

Product Reports

Buyer's Guide

CRM

January 2026

Download Eptica WCS Suite product report

Buyer's Guide

CRM

January 2026

Download LeadSquared product report

Also Known As

WCS Suite

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Overview

Eptica WCS Suite platform is designed around a central Knowledge Base and Eptica Linguistic Services, an advanced linguistics technology system. Combined with powerful workflow, this ensures every incoming request is handled efficiently and consistently across all text based digital channels.

Eptica

LeadSquared is a complete customer acquisition platform for businesses. It combines the features offered by both CRMs as well as Marketing Automation software, and thus brings your Sales and Marketing teams on the same page. It lets you :- 1. Automate lead capture from all sources 2. Run email, SMS and drip marketing campaigns 3. Prioritize amongst leads using quality and engagement scoring 4. Track lead activity on your website, landing pages, emails and calls, and 5. Access deep analytics about your sales and marketing activities. It is best fit for businesses in the Education, Real Estate, Financial Services, Health & Wellness, Travel & Hospitality, and Software sectors.

LeadSquared

Sample Customers

Easyroommate, L'Occitane en Provence, Vivastreet, Ageas Insurance Solutions, Britannia Hotels Group

Byju's Classes, Randstad, Trivago, Scripbox, Zoomcar, Quikr, Amberjack, Mettl, Flipkart, iNurture, Vedantu, Eton University, IIHT, NIIT, IILM, Ashoka University, BML Munjal University, O2 Spa, Body Craft, Acron Group, The Deltin Group,

Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: January 2026.

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