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Entrinsik Informer vs Knowage comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Entrinsik Informer
Ranking in BI (Business Intelligence) Tools
36th
Ranking in Reporting
26th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Knowage
Ranking in BI (Business Intelligence) Tools
34th
Ranking in Reporting
21st
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Reporting category, the mindshare of Entrinsik Informer is 1.4%, up from 0.3% compared to the previous year. The mindshare of Knowage is 2.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting Mindshare Distribution
ProductMindshare (%)
Knowage2.0%
Entrinsik Informer1.4%
Other96.6%
Reporting
 

Featured Reviews

it_user187596 - PeerSpot reviewer
Systems Analyst / Data Architect at a university with 51-200 employees
Informer empowers end-users with the tools to retrieve their data quickly and efficiently
Customer Service: Excellent. Every case I've opened with them, or phone call I have had have been more than helpful. It is clear they care both about my needs as a customer and their product. Technical Support: Excellent. Each question I've asked, intelligent or not, has been met with the same level of professionalism and expertise. I always feel they will come to some resolution if possible and they do.
AM
Margin Assurance Analyst at a comms service provider with 1,001-5,000 employees
A stable open source suite for modern business analytics with a useful replication feature
It would be better if more resources were available to help us learn how to use it. I wanted to use Knowage for a more extended period, but learning materials around the product were not really available and were not really straightforward. I've also seen inconsistencies between versions. For example, under the tools, especially in the cockpit, the way you create reports is now different. You will also find some configurations within a particular state, like a line chart, which differs from version to version. I think consistency is an essential feature in a product, especially for business intelligence products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer Service: The customer service is great any issue is resolved in a timely fashion."
"Once I became more familiar with the data and Java Script, I was able to build very nice reports."
"The user friendly aspect of the interface and flexibility of usage."
"Informer is or has become our standard reporting tool for all systems."
"It is one of the best investments Barry University has ever made."
"Informer allowed the IT department to focus on other systems instead of retrieving the data."
"The return on investment is immeasurable, as we have empowered more employees than ever with report creation and our faculty are very excited to be able to manage and gather data previously unavailable to them to help guide their decisions."
"I think the analytics are great."
"In terms of ROI, much better than any other solution when it offer full fledged features in open source, planned to have direct contact with SpagoBI for better support."
"Nice features available in SpagoBI compared with other open-source BI are Auditing, Collaborative BI, Query By Example, and User Profiling."
"I can't name the features the way the Knowage community calls them because I still don't know the lingo. However, I can describe them. I like the ability to join more than one report, set all fields on one end, and replicate that on the other reports. I like that a lot. I think it's one of the features that got me using Knowage. They have tables, and I like that too. They took SQL scripts and many other scripts and enabled them to even correlate with Python. That's also one of the best things about Knowage. You could also decide to get information per user role, and this is also a feature that I like in Knowage."
"Unified interface, a lot of tools for BI, easy configuration, standalone SDK."
"It's a great product. It has a lot more features than many other BI tools. You can get the most out of machine learning, the best connectivity to Python, and it cuts across enterprise sections."
"It improves sales and products, which motivates employees."
"Customer Service: Excellent."
"The most valuable feature of SpagoBI is that it is open source and 100% free without limits."
 

Cons

"My initial learning was a little rough."
"The security features are a bit ubiquitous. I appreciate the vast levels of security, but it can be a bit overwhelming in trying to set up."
"More tutorials and free training would be great."
"We would like the ability to generate a report using multiple datasources."
"Sometimes we think Informer is running slowly, but I suspect that has more to do with how we have it installed at our institution."
"I would like to see further development on customizability options in the dashboard module."
"The big issue for us is that there is no way to cancel a report from the browser."
"More integration with MS Office, better description of the fields and where and how they are used."
"We had stability issues."
"I faced difficulties when using the email feature and documentation was scant."
"Development of SpagoBI has now been moved to Knowage. Users interested in further developments of the platform will have to look there."
"As all software and especially the open-source ones have always something that can work better, in this case, SpagoBI is slightly difficult to implement."
"Yes, using Mobile and Desktop Editions, we would sometimes need to restart the service."
"Many things need to be improved, most of all robustness."
"The dashboard components could be better. They could do a lot more."
"When it comes to Knowage, it's a bit heavy, it's time-consuming sometimes, it's not very fast, and definitely not as fast as other business intelligence tools in terms of getting graphical reports."
 

Pricing and Cost Advice

Information not available
"Knowage is open-source, and an enterprise edition is also available."
"It allows the implementation of an effective reporting system using internal skills at a limited upfront cost."
report
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
24%
University
9%
Outsourcing Company
8%
Government
8%
Construction Company
24%
Manufacturing Company
7%
University
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise10
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise6
 

Comparisons

 

Also Known As

No data available
SpagoBI
 

Overview

 

Sample Customers

Elon University, North Carolina Community College System, American University, American Museum of Natural History, New York Botanical Gardens, BP North America, Campbell University, Carnegie Museum of Pittsburgh, Linux Foundation, Julliard, Lake County Sheriff's Office, Raleigh Police Department, Loyola University, R & R Insurance, Schoolcraft College, Texas A&M, Two Rivers Insurance Company, University of Alabama, Advanced Medial Transport, Texas Title
FIAT Group, Italian air navigation service provider, Ministry of Education and Science of the Russian Federation, Telecom Italia, ASL Genovese, San Giovanni Battista University Hospital
Find out what your peers are saying about Entrinsik Informer vs. Knowage and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.