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Entrinsik Informer vs Knowage comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Entrinsik Informer
Ranking in BI (Business Intelligence) Tools
35th
Ranking in Reporting
30th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Knowage
Ranking in BI (Business Intelligence) Tools
33rd
Ranking in Reporting
23rd
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Reporting category, the mindshare of Entrinsik Informer is 1.1%, up from 0.1% compared to the previous year. The mindshare of Knowage is 1.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting Mindshare Distribution
ProductMindshare (%)
Knowage1.7%
Entrinsik Informer1.1%
Other97.2%
Reporting
 

Featured Reviews

it_user187596 - PeerSpot reviewer
Systems Analyst / Data Architect at a university with 51-200 employees
Informer empowers end-users with the tools to retrieve their data quickly and efficiently
Customer Service: Excellent. Every case I've opened with them, or phone call I have had have been more than helpful. It is clear they care both about my needs as a customer and their product. Technical Support: Excellent. Each question I've asked, intelligent or not, has been met with the same level of professionalism and expertise. I always feel they will come to some resolution if possible and they do.
BS
Software Engineer at syntegra
Open-source with great embedding capabilities but the dashboards could be better
I know the initial setup is pretty straightforward. It doesn't take a long time to deploy. Even on your own personal computer, when you want to try it out, it doesn't take too long to get it running. For the initial setup, I'd say it's maybe a four out of five in terms of how easy it is. You need to add these Java dependencies and so forth, which can be a bit boring, however, it's almost perfect. To deploy Knowage usually takes about a day. In terms of the implementation strategy, it's just following the instructions that they give us on the installation and then just knowing how to handle the process. Usually, there is a group of engineers who do that for us and manage the server itself. If a team is knowledgeable, then it doesn't take a long time. When you need a new instance, it's very quick. The implementation strategy is based on just following instructions on the installation process from Knowage. For deployment and maintenance, we need just maybe two people simply to monitor the traffic coming in. However, it's maintained by people who were doing other jobs like maintaining our other server. They just monitor the Knowage server and make sure that it's up and running and that there are no bugs. There are not too many bugs coming out from the debugger.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our organization uses Informer extensively, and because of the easily understandable UI, end users are able to retrieve their own data with little or no IT support."
"Informer allowed the IT department to focus on other systems instead of retrieving the data."
"I think the analytics are great."
"Entrinsik Informer is a great solution."
"Normally programs can take as long as 6 weeks during its review and approval of new release packages to the colleges, and the Informer product allows the easy flow in the approval process, especially with the incorporation of the Import and Export Packaging feature, which allows for a developer within one environment to share their reports to other developers in a different mapping of files and fields environment, saving time and the possibility of errors during conversion."
"Informer is or has become our standard reporting tool for all systems."
"The return on investment is immeasurable, as we have empowered more employees than ever with report creation and our faculty are very excited to be able to manage and gather data previously unavailable to them to help guide their decisions."
"Once I became more familiar with the data and Java Script, I was able to build very nice reports."
"Being able to schedule necessary jobs needed for production jobs and programming run times"
"The most valuable feature of SpagoBI is that it is open source and 100% free without limits."
"I am satisfied with the product in general given what the company invested in it, which was just our time."
"The embedding feature is great."
"In terms of ROI, much better than any other solution when it offer full fledged features in open source, planned to have direct contact with SpagoBI for better support."
"Our customers really appreciate the self-service BI functionalities."
"It improves sales and products, which motivates employees."
"SpagoBI makes delivering reports to our clients very easy."
 

Cons

"My initial learning was a little rough."
"The security features are a bit ubiquitous. I appreciate the vast levels of security, but it can be a bit overwhelming in trying to set up."
"More tutorials and free training would be great."
"Sometimes we think Informer is running slowly, but I suspect that has more to do with how we have it installed at our institution."
"The big issue for us is that there is no way to cancel a report from the browser."
"I would like to be able to use fields from third file links which is right now limited and difficult."
"You have to know Java scripting for getting over hurdles. I wish it was more user friendly out of the box."
"While not as robust as other platform/systems, informer could continue to expand its offerings in their dashboard offerings."
"As all software and especially the open-source ones have always something that can work better, in this case, SpagoBI is slightly difficult to implement."
"The support is very meager: We had to break our heads to figure out everything"
"Tomcat configuration was tricky in earlier versions."
"It would be better if more resources were available to help us learn how to use it. I wanted to use Knowage for a more extended period, but learning materials around the product were not really available and were not really straightforward. I've also seen inconsistencies between versions. For example, under the tools, especially in the cockpit, the way you create reports is now different. You will also find some configurations within a particular state, like a line chart, which differs from version to version. I think consistency is an essential feature in a product, especially for business intelligence products."
"The demands of some jobs would slow Spago and lock the site, preventing any other job from processing."
"We had stability issues."
"I faced difficulties when using the email feature and documentation was scant."
"Many things need to be improved, most of all robustness."
 

Pricing and Cost Advice

Information not available
"Knowage is open-source, and an enterprise edition is also available."
"It allows the implementation of an effective reporting system using internal skills at a limited upfront cost."
report
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise10
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise6
 

Also Known As

No data available
SpagoBI
 

Overview

 

Sample Customers

Elon University, North Carolina Community College System, American University, American Museum of Natural History, New York Botanical Gardens, BP North America, Campbell University, Carnegie Museum of Pittsburgh, Linux Foundation, Julliard, Lake County Sheriff's Office, Raleigh Police Department, Loyola University, R & R Insurance, Schoolcraft College, Texas A&M, Two Rivers Insurance Company, University of Alabama, Advanced Medial Transport, Texas Title
FIAT Group, Italian air navigation service provider, Ministry of Education and Science of the Russian Federation, Telecom Italia, ASL Genovese, San Giovanni Battista University Hospital
Find out what your peers are saying about Entrinsik Informer vs. Knowage and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.