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Druva Data Security Cloud vs Norton Small Business comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Druva Data Security Cloud delivered a 224% ROI, enhancing efficiency, security, and cost savings by simplifying backups and reducing infrastructure costs.
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
I have also seen an increase in data security in my organization, along with peace of mind knowing our users' data is backed up effectively.
System Engineer at TEKsystems
Our team saves several hours weekly on backup operations and resolves incidents faster, with restore times improving by ninety percent or more, directly improving productivity and reducing downtime.
Desktop Analyst at a outsourcing company with 1,001-5,000 employees
If you are investing in a product, you should think about ROI, and Druva Data Security Cloud delivers good return on investment.
Lead Consultant at Stratogent
 

Customer Service

Sentiment score
5.8
Druva Data Security Cloud's customer service is praised for proactive, reliable support, though some suggest faster response times.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
Technical support for Druva is excellent with a rating of 10.
Technical Consultant at a tech services company with 11-50 employees
Issues were resolved quickly, and the support team was proactive and helpful during both the implementation and ongoing operations.
Desktop Analyst at a outsourcing company with 1,001-5,000 employees
I personally have not heard of any complaints from customers regarding Druva Data Security Cloud's support.
Sales Support Associate at Murdoch Webster
 

Scalability Issues

Sentiment score
4.6
Druva Data Security Cloud excels in scalability, despite limitations with Kubernetes and on-prem workloads, offering seamless user growth handling.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
Druva Data Security Cloud supports on-demand scalability across endpoints, SaaS apps, and multi-cloud workloads.
Desktop Analyst at a outsourcing company with 1,001-5,000 employees
Druva doesn't provide support for Kubernetes or anything on-prem, so I can't keep a copy of my work on-prem.
Managing Director at ITS Technology Solution Pvt. Ltd.
Druva Data Security Cloud is very scalable.
Lead Consultant at Stratogent
 

Stability Issues

Sentiment score
7.9
Druva Data Security Cloud is highly stable, reliable, and performs consistently, though minor improvements are needed for large data tasks.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
Over the past five years, I haven't experienced any issues or problems with Druva.
Multi Property IT Manager at John Q. Hammons Hotels, Inc.
Druva Data Security Cloud is very stable, providing consistent backups and reliable recovery.
Desktop Analyst at a outsourcing company with 1,001-5,000 employees
Druva Data Security Cloud is a 99% stable and reliable solution.
Lead Consultant at Stratogent
 

Room For Improvement

Druva Data Security Cloud needs faster restore speeds, better reporting, improved interface, integration, encryption, and licensing transparency.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
There is a limitation in the advanced reporting features, such as understanding how many files are in the backup, which users are actively using it, and how many files have been backed up properly.
Multi Property IT Manager at John Q. Hammons Hotels, Inc.
They could integrate an EDR tool during backup. By integrating with that tool, they could easily rectify cyberattacks, miscellaneous attacks, and ransomware.
Technical Consultant at a tech services company with 11-50 employees
There is not enough transparency on pricing.
System Engineer at TEKsystems
 

Setup Cost

Druva Data Security Cloud is a scalable, cost-effective, SaaS solution with competitive pricing and flexible, subscription-based licensing.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
I hear from customers that they are negotiating good prices from Druva and getting multiple products at that price.
Lead Consultant at Stratogent
Compared to other applications that we are paying for, Druva's pricing is fair.
Multi Property IT Manager at John Q. Hammons Hotels, Inc.
Prices for the solution are quite high.
Technical Consultant at a tech services company with 11-50 employees
 

Valuable Features

Druva Data Security Cloud provides efficient, scalable, and secure data protection with AI-driven analytics and cost-effective, user-friendly management.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
AI-driven analytics in Druva Data Security Cloud help to optimize data security by providing correct suggestions and prioritizing action.
Founder, Owner at Xdev Studios
Druva Data Security Cloud's backup reliability and error-free backups have helped my team day-to-day by offering highly reliable automated backups with minimal features, reducing manual intervention and ensuring consistent data protection.
Desktop Analyst at a outsourcing company with 1,001-5,000 employees
Druva Data Security Cloud has positively impacted our organization by simplifying backup management, consolidating protection of endpoints and cloud workloads, allowing for faster recovery from accidental deletions and device failures, reducing operational overhead, and improving security and compliance through immutable backups and centralized policy management.
Assistant Manager at a outsourcing company with 51-200 employees
 

Categories and Ranking

Druva Data Security Cloud
Ranking in Cloud Backup
17th
Average Rating
8.6
Reviews Sentiment
6.0
Number of Reviews
9
Ranking in other categories
Disaster Recovery as a Service (6th), SaaS Backup (7th), Data Security Posture Management (DSPM) (12th)
Norton Small Business
Ranking in Cloud Backup
60th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
SSL VPN (14th), Endpoint Protection Platform (EPP) (41st)
 

Mindshare comparison

As of October 2026, in the Cloud Backup category, the mindshare of Druva Data Security Cloud is 1.0%, up from 0.2% compared to the previous year. The mindshare of Norton Small Business is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Druva Data Security Cloud1.0%
Norton Small Business0.6%
Other98.4%
Cloud Backup
 

Featured Reviews

Tilak Rohitsingh - PeerSpot reviewer
System Engineer at TEKsystems
Backup has protected our organization-wide email data and supports fast malicious deletion recovery
Some of the best features that Druva Data Security Cloud offers are endpoint backup, ransomware protection, cloud apps, and eDiscovery. Out of endpoint backup, ransomware protection, cloud apps, and eDiscovery, I find the infinitely scalable feature to be the most valuable in my day-to-day work, as it does not have any maintenance windows, which is different in terms of data protection. When it comes to features, I appreciate that Druva Data Security Cloud boasts less complexity found in solutions that are not built for the cloud while remaining secure, scalable, and always available, without requiring a maintenance window. Druva maintains the data protection solution, not the customer, and the platform is always up to date with the latest features, which makes it very scalable, as new capacity can be added to subscription on the fly without changes to the backup setting and without needing to purchase and install new appliances or software. The impact of Druva Data Security Cloud on my organization is significant, as it ensures users' data is backed up with snapshots and is very secure on the cloud. I benefit from prompt and clear assistance from Druva support, and the ease of access into the web portal provides a view into a snapshot without having to restore it first. Specific outcomes I have seen with Druva Data Security Cloud include peace of mind knowing our users' Office 365 data is backed up and very secure, along with improved security, additional protection against accidental deletion of mailbox items, and a means for remedial action after a malicious incident that deletes or encrypts users' data.
William_Bowers - PeerSpot reviewer
CEO at Evise.ai
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.
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Top Industries

By visitors reading reviews
Outsourcing Company
22%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
8%
Comms Service Provider
11%
Manufacturing Company
9%
Healthcare Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise9
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
 

Questions from the Community

What needs improvement with Druva Data Security Cloud?
If a customer is using legacy infrastructure, such as in-house servers or in-house data centers, that is where Druva Data Security Cloud does not perform well as a backup solution. I think it is on...
What is your primary use case for Druva Data Security Cloud?
Druva Data Security Cloud is mainly used for endpoint and server backup. If a customer needs to back up their machines, such as laptops or desktops, that is the first use case. The second use case ...
Ask a question
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Overview

Find out what your peers are saying about Druva Data Security Cloud vs. Norton Small Business and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.