DocuWare vs NetApp Cloud Volumes ONTAP comparison

"For the most part, the initial setup is easy. There's good documentation."

"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."

"We're using snapshots as well and it's a pretty useful feature. That is one of the main NetApp benefits. Knowing how to use snapshots in the on-prem environment, using snapshots on the cloud solution was natural for us."

"For us, the value comes from the solution's flexibility, speed, and hopefully cost savings in the long term."

"NetApp's Cloud Manager automation capabilities are very good because it's REST-API-driven, so we can completely automate everything. It has a good overview if you want to just have a look into your environment as well."

"One of the features our customers like is that it can be used from one cloud provider to another. They can use it from Azure to AWS or vice versa. That way, they don't need to use the same provider for backups. If something goes wrong on the primary site, having the same data in another cloud service provider is important."

"This solution has made everything easier to do."

"The stability has been really good."

"This solution has helped us because it is easy to use."

"It offers ease of use and a comprehensive suite of applications, including features like SnapMirror, SnapVault, and unified snapshot management, all bundled into a single product."

"It should have collaboration features."

"Its graphical user interface could be more user-friendly."

"The navigation on some of the configuration parameters is a bit cumbersome, making the learning curve on functions somewhat steep."

"The DR has room for improvement. For example, we now have NetApp in Western Europe and we would like to back up the information to another region. It's impossible. We need to bring up an additional NetApp in that other region and create a Cloud Manager automation to copy the data... I would prefer it to be a more integrated solution like it was in the NetApp solution about a year ago. I would like to see something like AltaVault but in the cloud."

"The only issue we had lately was that outside our VPC we could not reach the virtual IP, the floating IP. I heard that they have fixed that..."

"There is room for improvement in tier one support, especially with potential language barriers and communication challenges."

"How it handles erasure coding. I feel it the improvement should be there. Basically, it should be seamless. You don't want to have an underlying hardware issue or something, then suddenly there's no reads or writes. Luckily, it's at a replication site, so our main production site is still working and writing to it. But, the replication site has stopped right now while we try to bring that node back. Since we implemented in bare-metal, not in appliance, we had to go back to the original vendor. They didn't send it in time, and we had a hardware memory issue. Then, we had a hard disk issue, which brought the node down physically."

"The key feature, that we'd like to see in that is the ability to sync between regions within the AWS and Azure regions. We could use the cloud sync service, but we'd really like that native functionality within the cloud volume service."

"If they could include clustering together multiple physical Cloud Volumes ONTAP devices as an option, that could be helpful."

"I rate the scalability a five out of ten."

"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."

"We purchased the product directly from NetApp."

"Once we deploy the pay as you go model, we cannot convert this product as a BYOL model. This is a concern that we have."

"I know the licensing is a bit on the high-end. That's when we had to downsize our MetroCluster disks and just migrate to disks that were half used. We migrated into those just to reduce maintenance costs."

"We find the pricing to be favorable due to the educational sector we belong to."

"Make sure you investigate what your requirements are going to cost you using the native cloud solutions versus what NetApp is going to cost you, to make sure you have a business case to go with NetApp."

"Our licensing costs are folded into the hardware purchases and I have never differentiated between the two."

"The solution's pricing is reasonable."

"Overall, the pricing of NetApp is aggressive and the pricing becomes more aggressive as the amount of data increases. The cost for a given volume of data that you are storing becomes lower. The greater the volume of data, the cheaper the license."