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DocuShare vs OpenText Content Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocuShare
Ranking in Enterprise Content Management
27th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
OpenText Content Manager
Ranking in Enterprise Content Management
9th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
File Archiving (3rd), Document Management Software (4th)
 

Mindshare comparison

As of August 2026, in the Enterprise Content Management category, the mindshare of DocuShare is 1.2%, up from 0.5% compared to the previous year. The mindshare of OpenText Content Manager is 3.4%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Content Manager3.4%
DocuShare1.2%
Other95.4%
Enterprise Content Management
 

Featured Reviews

RW
Software Analyst at Altron
The new releases incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities
Version control interface is very good. The new releases of DocuShare incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities. For instance, when you upload a document into DocuShare, you no longer need to set up templates to identify and extract important fields. The system automatically reads the document and identifies key information. For example, in a contract document between two entities, it can recognize the contract start date, end date, reference number, and other relevant details without manual intervention. This automated process streamlines document management. You should know your requirements and understand your environment, as well as the goals you want to achieve. Try out the demo first to see if it fits your needs and objectives before making a decision. Overall, I rate the solution a seven out of ten.
Maurice Riverso - PeerSpot reviewer
Records Management Officer at ANZPAA
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Most of our customers experienced a stellar improvement in productivity, as documents are now centralized and user access levels are deployed to prevent users from opening and downloading confidential information."
"The software development kit can be customized."
"Features such as the search engine, workflows and customization are valuable to us."
"For one implementation, the full-text indexing of PDF documents and associated search were the most valuable features."
"This is a wonderful product with many options."
"The product is valuable generally due to its wide use and acceptance in the public sector in my region."
"The most valuable feature is the ability to search, sort and retrieve using metadata; in particular, the ability to create custom reports using the print merge functionality as per the requests that are issued from clients."
"For a records management system, Content Manager is a really good system."
"Customer Service: We appreciate HPE's team of resources, who assist us as issues arise."
"Sharing of documents, reduction of duplication, and the ability to manage retention, disposition and overall records management have been significant benefits for our organization."
"It helps us in terms of efficiency when working with multiple people at the same time, on the same case."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
 

Cons

"Technical Support is nonexistent if your licenses have gone beyond the one-year support program."
"Reports and integration with third-party applications can be improved."
"The user interface could be improved."
"Many projects I've worked on encounter issues in production relating to load balancing and throttling where systems cannot cope with the volumes and capacity of transactional processing."
"The ease of use should be addressed."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"It has extensive configuration restrictions for administrators and file extension limitations. Clunky in look and feel."
"Many users have expressed that it is too hard to find what they are looking for."
"The ease of use should be addressed. If one is skillful then this will not present a problem, but a person who is not will be forced to struggle."
"We have not yet utilized the web version, as we encountered a few issues during testing."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
 

Pricing and Cost Advice

Information not available
"The fees incurred are for the licensing and maintenance."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
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Top Industries

By visitors reading reviews
No data available
Government
10%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise8
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
What is your primary use case for Micro Focus Content Manager?
We are a system integrator. We deal with client requirements to determine the best solutions that should be deployed. Our primary use case for OpenText Content Manager is managing enterprise conten...
 

Also Known As

No data available
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Overview

 

Sample Customers

Lincoln Public Schools, West Orange School District, Tulane University, Niagara Catholic School District, Arig, Co-operative Financial Services, Mizuho Capital Markets Corporation, Volksbank Romania and Iron Mountain, Hammersmith Hospital, Holman Insurance Brokers Ltd., Kaiser Permanente, Convergys Inc., Honeywell, Universal Pictures, McGraw Hill Construction Information Group
Missouri State Courts
Find out what your peers are saying about DocuShare vs. OpenText Content Manager and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.