Try our new research platform with insights from 80,000+ expert users

Devolutions Remote Desktop Manager vs GoTo Resolve comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
312
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Devolutions Remote Desktop ...
Ranking in Remote Access
15th
Average Rating
9.8
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
GoTo Resolve
Ranking in Remote Access
26th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Remote Monitoring and Management (RMM) (22nd)
 

Mindshare comparison

As of January 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.3%, down from 9.5% compared to the previous year. The mindshare of Devolutions Remote Desktop Manager is 1.4%, up from 1.1% compared to the previous year. The mindshare of GoTo Resolve is 1.5%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.3%
Devolutions Remote Desktop Manager1.4%
GoTo Resolve1.5%
Other87.8%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
StephenWatson - PeerSpot reviewer
National Sales Manager & Technical Consultant at Secure Networks
Easy to deploy with great security and responsive support
The security on offer is the most valuable aspect of the solution. It offers, for example, two-factor authentification. The remote connection across platforms is great. You can deploy it on anything, including Windows, Mac, iOS, your iPhone, et cetera. It offers multi-platform utility. This makes it great for enterprise. Users can use it for PAM access as well. The feature of Devolutions that has improved our customer's efficiency the most is probably the security side. It's gotten a lot tighter. Authentication and secure connections are helpful. They use encryption between them, which is just standard for them. The company has so many regulatory controls that they must ensure their security is very tight. There's a lot of potential cybercrime around casinos, and this solution ensures they are well-protected. Devolutions is a great product that can be safely used between China, Australia, or the Philippines, and it remains a good, safe product.
AJ
Technical executive at Satcom Infotech
Delivers seamless remote access and excellent support
I don't have experience in ManageEngine. I have experience with GFI LANguard, Qualys Patch Management, and WatchGuard Firebox. I also have experience with GoTo Resolve. I don't know about the advanced security protocols in GoTo Resolve. The solution is very good. The vendor is good, the technical support is good, so there will be no complaint about it. I rate GoTo Resolve 9 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are many features in Microsoft Intune. For personal mobile devices, MDM is what I most prefer."
"Microsoft Intune has been a time saver and reduces the time and effort IT admins have to invest."
"Intune helps the organization manage access to its internal apps, data, and resources."
"It's really easy to access."
"Microsoft Intune simplifies device management by replacing the traditional method of installing OS, joining a domain, and configuring everything manually."
"Intune has automated the deployment of patches and applications, which is more efficient and easier."
"The ability to deploy patches and automate software deployments to end-user devices is very useful."
"The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices."
"It saves a lot of time for all of our IT staff from having to just use the RDP Windows client and reenter each server every time we access a different system."
"Integration with a third party credential storage, web login, and VPN are the most usable and useful functions at the moment."
"By integrating all our connections previously spread across multiple locations, a lot of time has been saved."
"Initial setup was very straightforward."
"It really helps to have all the data already pre-entered and all I have to do is enter the password."
"With the integrated VPN providers you are able to link the VPN entry directly to the session or entire folders, so you no longer have to configure the VPN manually on the machine."
"Allows us to configure limited access to resources with the security-based role feature (which we use for trainees and new employees)."
"The remote connection across platforms is great."
"The ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system, as opposed to just an app running is the most valuable aspect. We also like the unattended sessions. Those are probably the two most important things to us. It's important because we can't do certain things when it is just an application running."
"I think that's the best solution I have ever checked; instead of AnyDesk or TeamViewer, you can use GoTo Resolve."
 

Cons

"We faced issues with macOS support. The product should have better inventory and asset management."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"Each feature has a separate license, making logistics and cost management difficult if not strategically bundled together."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"The most significant challenge is reporting and monitoring. The reporting accuracy for deploying applications and all aspects of Intune needs to be improved."
"The solution could improve its flexibility."
"The console is a little bit clunky."
"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."
"Sometimes when updating, the install window is on top of the prompt to close the application."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."
"Security roles could be improved, especially by enabling renaming of a role."
"The filing system of connections is a little clunky, but is completely functional."
"There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."
"The pricing of GoTo Resolve is very high compared to other solutions."
"If they included some sort of monitoring system for managed services so we can have it all in one package, that would be helpful. There are managed services solutions that allow us to remote into the computers, but a lot of them have too much overhead. Usually, the remote connection is not as simple and as fast and cannot be run as a service."
 

Pricing and Cost Advice

"Pricing can be improved."
"Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version."
"This cost is approximately $30 USD per user per month."
"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"Intune is included with our F3 and E5 licenses."
"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."
"Every customer used to purchase licenses based on their needs."
"If you are a Microsoft MVP, VMware vExpert, Cisco Champion, etc., Devolutions offers a free Enterprise License."
"Setup costs for most people is negligible."
"The Free Edition is completely free. You can try also the Enterprise Edition for 30 days for free."
"It's very inexpensive. The seats are $25 monthly apiece or something. There aren't additional costs that I'm aware of."
report
Use our free recommendation engine to learn which Remote Access solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
10%
Government
8%
Manufacturing Company
10%
Computer Software Company
8%
Media Company
8%
Comms Service Provider
6%
Computer Software Company
15%
Financial Services Firm
9%
Retailer
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise154
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise1
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Devolutions Remote Desktop Manager?
With the security factors built into it, the price point is quite good. They have entry-level and enterprise-level li...
What needs improvement with Devolutions Remote Desktop Manager?
The console is a little bit clunky. It could be modernized. A tech developer might think it is fine, however, from a ...
What is your primary use case for Devolutions Remote Desktop Manager?
We use the solution for a customer that needs pretty high security. They are in the poker machine manufacturing world...
What needs improvement with GoToAssist?
The pricing of GoTo Resolve is very high compared to other solutions. Pricing is a room for improvement for them, to ...
What is your primary use case for GoToAssist?
For patch management, I use GFI LANguard and GoTo Resolve. I am a distributor. In my company, Satcom Infotech, we dis...
What advice do you have for others considering GoToAssist?
I don't have experience in ManageEngine. I have experience with GFI LANguard, Qualys Patch Management, and WatchGuard...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
GoToAssist
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Financial Services, Healthcare Provider Network, Government Agency,Technology and Software Development,Telecommunications, Retail Chain Management, MSPs, Manufacturing, Global Logistics and Shipping, Education, IT teams.
Information Not Available
Find out what your peers are saying about Devolutions Remote Desktop Manager vs. GoTo Resolve and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.