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Dell PowerProtect Backup Services vs IBM Storage Protect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.6
Dell PowerProtect offers cost savings, efficient restoration, and operational effectiveness, though critical issue handling remains underutilized by some users.
Sentiment score
1.0
IBM Storage Protect enhances data recovery, reduces downtime, and aids compliance, making it a valuable investment for organizations.
The fact that I am not managing an infrastructure is actually reducing the cost of the environment because there is no one sitting just to manage that infrastructure.
Pre Sales Manager at a tech services company with 51-200 employees
Instead of having to send a DBA in to investigate the database and the errors within it, we can just quickly restore from an hour or two ago to get back to where we are needing.
VP Of Security at NatureFresh™ Farms
Some of the returns on investment I see with this product are security and saving time.
Oficial Senior at a financial services firm with 1,001-5,000 employees
 

Customer Service

Sentiment score
4.8
Dell PowerProtect Backup Services' customer service has mixed feedback, with server support praised but desktop support needing improvement.
Sentiment score
7.6
IBM Storage Protect's support shows mixed experiences, with praise for expertise but concerns over response times and service consistency.
The skill of the support is good, but the response time is something that needs to be better.
Oficial Senior at a financial services firm with 1,001-5,000 employees
That one number to call, that one tech to call, to rely on support for not just the single product but the whole suite that we are there to do it.
VP Of Security at NatureFresh™ Farms
I've always rated Dell with excellent support.
System Administrator
Support from IBM is very good, and they always have knowledgeable people.
Interim Head of Infrastructure at a real estate/law firm with 1,001-5,000 employees
Support is good from IBM, although it mainly comes from my local partner.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
Some support staff are highly skilled, others are not, leading to longer times to resolve issues.
CEO at Fischerei Leipold
 

Scalability Issues

Sentiment score
4.9
Dell PowerProtect Backup Services is favored for seamless scalability, outperforming competitors like Datto and Axcient in adaptability for growth.
Sentiment score
7.7
IBM Storage Protect is praised for scalability and adaptability, though some users cite challenges in features and large-scale integration.
The one thing that we found is that they were not scalable.
VP Of Security at NatureFresh™ Farms
Dell PowerProtect Backup Services is really easy to scale and is pretty scalable.
Pre Sales Manager at a tech services company with 51-200 employees
TSM is a generic and robust product, which is why I continue using it for my core banking.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
It is one of the most scalable platforms, and that is its strong point.
Interim Head of Infrastructure at a real estate/law firm with 1,001-5,000 employees
Scalability is great in IBM Spectrum Protect; there are several options available to scale.
Solution architect at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.9
Dell PowerProtect ensures reliable performance and security with cloud deployment, despite occasional longer updates, enhancing user protection and satisfaction.
Sentiment score
8.0
IBM Storage Protect is highly stable and reliable, with consistent enhancements despite occasional minor issues with new features.
If customers need to ensure that data is vaulted and immutable to protect against ransomware, they can pay extra to create a vault in AWS to ensure the data is protected.
Pre Sales Manager at a tech services company with 51-200 employees
There's never an issue with the data, so the encryption works excellently.
System Administrator
We have not had any performance issues.
VP Of Security at NatureFresh™ Farms
 

Room For Improvement

Dell PowerProtect aims to enhance support, improve SaaS backup features, and integrate systems, addressing pricing and management issues.
IBM Storage Protect needs an improved interface, intuitive features, better cloud integration, and enhanced reporting and virtualization support.
allowing us to get that final single pane of glass to function with everything in the product suite
VP Of Security at NatureFresh™ Farms
Dell PowerProtect Backup Services does not allow us to customize the schedule in backup tasks, which only has options for daily or twice a day.
Oficial Senior at a financial services firm with 1,001-5,000 employees
The majority of customers who speak about Office 365 backups want to back up Office 365 on-premises, which means if they have SaaS backups, they need a copy of that cloud data in their data center.
Pre Sales Manager at a tech services company with 51-200 employees
It is not compatible with other operating systems like Windows or Linux.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
IBM Storage Protect does not work well with virtual environments such as VMware and Hyper-V.
CEO at Fischerei Leipold
There is a need for additional layers of security to fill the gaps, which is why we are using Cobalt Iron.
Solution architect at a tech vendor with 10,001+ employees
 

Setup Cost

Dell PowerProtect is competitively priced for Dell users, with $10,000 initial costs and appealing shared storage pools.
IBM Storage Protect offers varied and complex licensing, often seen as expensive but potentially cost-effective with tailored agreements.
Dell PowerProtect Backup Services costs us around 10 grand.
System Administrator
Competitors offer lower prices for Office 365 backups compared to Dell PowerProtect Backup Services.
Pre Sales Manager at a tech services company with 51-200 employees
That pricing was a big factor in selecting the product, along with the fact that we use many other Dell products in our environment.
Technical Analyst at a government with 1,001-5,000 employees
We do not see the cost of the licensing.
Interim Head of Infrastructure at a real estate/law firm with 1,001-5,000 employees
It's expensive.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
IBM Storage Protect is generally an expensive tool.
CEO at Fischerei Leipold
 

Valuable Features

Dell PowerProtect Backup Services offer easy, cloud-native management with strong integration, seamless scaling, and robust multi-cloud data protection.
IBM Storage Protect excels in efficient backups, cost-effective storage, scalability, reliability, user-friendliness, adaptability, and robust disaster recovery.
We can go right into one spot, see where our backups are, understand the situation, restore, make a new backup, move it, migrate it from one location to the other really quickly and easily without having to go into a lot of technical detail.
VP Of Security at NatureFresh™ Farms
The handiest feature of Dell PowerProtect Backup Services is that it syncs up our backups to other locations.
System Administrator
Some of the returns on investment I see with this product are security and saving time.
Oficial Senior at a financial services firm with 1,001-5,000 employees
The product works efficiently with very large tape libraries, unlike most other products in the market that have problems handling large tape libraries or more than one tape library.
CEO at Fischerei Leipold
IBM Spectrum Protect has excellent integration capability.
Solution architect at a tech vendor with 10,001+ employees
Incremental and differential backup features are built-in, which I frequently utilize on a weekly and daily basis.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
 

Categories and Ranking

Dell PowerProtect Backup Se...
Ranking in Backup and Recovery
25th
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
IBM Storage Protect
Ranking in Backup and Recovery
22nd
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Keith Bradley - PeerSpot reviewer
VP Of Security at NatureFresh™ Farms
Unified backups have protected our hybrid environment and simplified recovery across sites
Some of the best features that we find within the suite of Dell PowerProtect Data Domain and Dell PowerProtect Backup Services is the integration into the vSphere portal, VXRAILs, and areas that have made it so quick and easy to use. The latest expansion into Dell Native Edge has also been a great feature for us to add an expansion into that. These features benefit our company by allowing a small IT team like ours to not have to go to multiple panes of glass to see what we are doing. We can go right into one spot, see where our backups are, understand the situation, restore, make a new backup, move it, migrate it from one location to the other really quickly and easily without having to go into a lot of technical detail.
reviewer2787573 - PeerSpot reviewer
Interim Head of Infrastructure at a real estate/law firm with 1,001-5,000 employees
Backup coverage has supported immutable protection and now needs a more modern, intuitive interface
IBM Storage Protect is from a previous generation of backup software. In those days, backup software was complex in setting up and complex to manage. The new software, such as Rubrik, is very easy to use and more relatable to younger engineers because its interface design is more similar to Office 365 and the newer controls and labels that we are accustomed to. The difficulty that we now have with IBM Storage Protect is that for this day and age, compared to other products that are out there, it seems complex. If we look back 15 years ago, all enterprise class backup software was complex, so IBM was not any different. However, many of these older systems, such as Commvault, still have the same complaint that they are very complex because they have tried to keep that same interface and the same way it works. This suits them, but it probably needed a complete overhaul to bring it into the ease of use that we have with modern software. However, that upgrade has not been done. IBM Storage Protect has not been upgraded into a modern platform. It still looks a legacy platform.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
19%
Construction Company
10%
Manufacturing Company
7%
Outsourcing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business53
Midsize Enterprise25
Large Enterprise95
 

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect Backup Services?
My experience with pricing, setup cost, and licensing is pretty good compared to other vendors. That pricing was a big factor in selecting the product, along with the fact that we use many other De...
What needs improvement with Dell PowerProtect Backup Services?
In the next release for Dell PowerProtect services, the final step would be to integrate both the on-prem and the cloud-based models that they are using, allowing us to get that final single pane o...
What is your primary use case for Dell PowerProtect Backup Services?
Dell PowerProtect Backup Services serves as our main solution for the backup and security of our network. It performs backups and controls everything from our physical servers to our virtual server...
What is your experience regarding pricing and costs for IBM Storage Protect?
I do not know the current licensing cost for IBM Storage Protect and how we get our support because our licensing model is not quite standard. We do not buy IBM Storage Protect direct from IBM. We ...
What needs improvement with IBM Storage Protect?
IBM Storage Protect is from a previous generation of backup software. In those days, backup software was complex in setting up and complex to manage. The new software, such as Rubrik, is very easy ...
What is your primary use case for IBM Storage Protect?
IBM Storage Protect is my primary tool for backup and recovery. We also use it for immutable backups to protect against ransomware. We use IBM Storage Protect for everything on-premises. The benefi...
 

Also Known As

No data available
IBM Spectrum Discover
 

Overview

 

Sample Customers

Information Not Available
CEMEX
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