Dell Storage Resource Manager (SRM) vs NetApp OnCommand Insight comparison

"It's all about ease of use and reliability."

"It is easy to control the storage."

"It has many features and capabilities such as local protection and global protection."

"The partitions function well for backup storage."

"It's stable and gives good feedback on performance."

"The machine learning features help me troubleshoot faster."

"Performance monitoring of hundreds of switches and being able to see results in one dashboard."

"I am very happy with the stability. When your customers don't notice anything wrong, that's the biggest win for a product."

"It gives visibility to the VMs."

"Once we gathered and saw what we were doing with everything, we saved close to a petabyte worth of data by being able to delete old data and move stuff around. Thus, we became more efficient."

"This gives me better performance numbers and gives me more information about where my loopholes are, where I need to target my customers, where I need to go back and retain storage."

"We haven't gone to the extent where we are using the anomaly detection, but from a reporting perspective and single-pane-of-glass perspective, to look at our heterogeneous infrastructure, it is doing a great job."

"The support needs to be improved because I have found that even simple issues take a long time to be solved."

"Technical support needs improvement, as well as the engineering resources, who do the upgrades."

"When it was deployed, it was challenging to manage."

"Technical support is inadequate."

"I would like to see better graphics. We have seen regular graphs and pie graphs. I am sure that there are better ways to show this information."

"From 7-Mode to C mode a migration happened and many features, like FTP and SFTP, were dropped. We have been using it, but there needs to be better communication when features are dropped because there are end users using it who might find it a shock: "Oh, why was that dropped?""

"NetApp OnCommand Insight is a pretty good tool, and the only concern I have with it is the price. Its price is quite high and could be improved because the licensing feature of this particular tool is on a per GB basis instead of the price being for the complete tool itself. The more you discover, the more you need to pay, and this makes NetApp OnCommand Insight more costly when compared to other tools which are available in the market."

"I'd like it to be more stable, simpler, and get Java out of it."

"It's the interop matrix. And if there was a chance to orchestrate on a heterogeneous structure using OCI, that would be a great start; or at least a plugin to each one of them, that would be a great start too."

"The UI: They have been growing and changing. There's been some growing pains with that, but they are moving into the new HTML5 interface, which is fantastic."

"Enhance SNMP monitoring in order to broaden the number of storages that can be discovered."

"I would like them to develop voice commands so that I can say to the product, "Create a volume.""

"There are no licensing costs for this product."

"The solution is mid-priced."

"We like that it is one license and everything is bundled in together."

"For me, it is always too much. Licensing is on TBs, and I think, nowadays that is outmoded."

"We just made a major investment back in May of this year, so we'll have it for another four and a half or five years easily. Thus, we have a five year bumper to bumper agreement."

"Pricing by terabytes, not the end of the world, and that's okay. Stop if I want this, I have to buy that. Just release it as a single product."

"Pricing for NetApp OnCommand Insight could be cheaper. On a scale of one to five, I would rate its price a four."

"The company has saved money by narrowing down issues faster using servers and performance."

"The cost: It is expensive as a solution. You need to be an expert to get anything out of it and we don't have that kind of expertise."