

Datadog and Qualys TotalCloud compete in the monitoring and security space. Datadog seems to have the upper hand with its extensive integrations and real-time data processing, while Qualys excels in vulnerability management and security posture.
Features: Datadog is recognized for its numerous integrations, real-time data processing, and intuitive alerting systems. It also offers sharable dashboards and API integrations, providing comprehensive monitoring capabilities. Qualys TotalCloud shines with its robust vulnerability management, cloud security posture management, and the ability to deliver comprehensive security reports. Its CSPM capabilities and FlexScan feature make it strong for security-focused applications.
Room for Improvement: Datadog could offer more customizable metrics and faster data processing for large datasets, along with more consistent APIs and better application-level insights. Simplifying the pricing model and providing comprehensive technical support could enhance user satisfaction. Qualys TotalCloud's user interface could be more streamlined, and enhanced vulnerability scanning is needed, particularly for niche devices. Improved integration capabilities and detailed reporting features would also benefit users.
Ease of Deployment and Customer Service: Datadog offers broad deployment options across private, public, and hybrid clouds, making it versatile. Its customer service is generally supportive, although some users note inconsistencies in technical support quality. Qualys TotalCloud also supports multiple deployment models, praised for its responsive customer service, providing quick and effective support during implementations. Both offer good support, but Datadog's response times may vary.
Pricing and ROI: Datadog's pricing is deemed reasonable but can rise with extensive usage of its features, utilizing a pay-as-you-go model that requires careful cost management. It offers a strong ROI in labor savings and operational efficiency. Qualys TotalCloud is positioned as a premium product at a higher price, appreciated for its comprehensive feature set but potentially less accessible for smaller organizations. Both tools enhance ROI through improved operational efficiency and reduced downtime.
Previously we had thirteen contractors doing the monitoring for us, which is now reduced to only five.
Datadog has delivered more than its value through reduced downtime, faster recovery, and infrastructure optimization.
I believe features that would provide a lot of time savings, just enabling you to really narrow down and filter the type of frustration or user interaction that you're looking for.
It has saved about 90% of our time.
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
CallStream helps us integrate and automate tasks.
When I have additional questions, the ticket is updated with actual recommendations or suggestions pointing me in the correct direction.
Overall, the entire Datadog comprehensive experience of support, onboarding, getting everything in there, and having a good line of feedback has been exceptional.
I've had a couple instances where I reached out to Datadog's support team, and they have been really super helpful and very kind, even reaching back out after resolving my issues to check if everything's going well.
They are helpful, respond to my queries, and can answer any question.
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
Datadog's scalability has been great as it has been able to grow with our needs.
We did, as a trial, engage the AWS integration, and immediately it found all of our AWS resources and presented them to us.
Datadog's scalability is strong; we've continued to significantly grow our software, and there are processes in place to ensure that as new servers, realms, and environments are introduced, we're able to include them all in Datadog without noticing any performance issues.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
Our organization currently uses it to manage over 1200 web applications.
It is absolutely scalable, and I would rate its scalability as nine out of ten.
Datadog is very stable, as there hasn't been any downtime or issues since I've been here, and it's always on time.
Datadog seems stable in my experience without any downtime or reliability issues.
Datadog seems to be more stable, and I really want to have a complete demo before making a call to decide on this.
Overall, the support provided has been excellent.
It is a stable solution, which is why we chose it.
Continuous monitoring is crucial to ensure system stability and avoid vulnerabilities or threats.
It would be great to see stronger AI-driven anomaly detection and predictive analytics to help identify potential issues before they impact performance.
We want to be able to customize the cost part, and we would appreciate more granular access control.
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
The setup cost for Datadog is more than $100.
Everybody wants the agent installed, but we only have so many dollars to spread across, so it's been difficult for me to prioritize who will benefit from Datadog at this time.
My experience with pricing, setup cost, and licensing is that it is really expensive.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
Having all that associated analytics helps me in troubleshooting by not having to bounce around to other tools, which saves me a lot of time.
Datadog was able to find the alerts and trigger to notify our team in a very prompt manner before it got worse, allowing us to promptly adjust and remediate the situation in time.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
| Product | Market Share (%) |
|---|---|
| Datadog | 1.9% |
| Qualys TotalCloud | 1.4% |
| Other | 96.7% |

| Company Size | Count |
|---|---|
| Small Business | 80 |
| Midsize Enterprise | 46 |
| Large Enterprise | 98 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 23 |
Datadog integrates extensive monitoring solutions with features like customizable dashboards and real-time alerting, supporting efficient system management. Its seamless integration capabilities with tools like AWS and Slack make it a critical part of cloud infrastructure monitoring.
Datadog offers centralized logging and monitoring, making troubleshooting fast and efficient. It facilitates performance tracking in cloud environments such as AWS and Azure, utilizing tools like EC2 and APM for service management. Custom metrics and alerts improve the ability to respond to issues swiftly, while real-time tools enhance system responsiveness. However, users express the need for improved query performance, a more intuitive UI, and increased integration capabilities. Concerns about the pricing model's complexity have led to calls for greater transparency and control, and additional advanced customization options are sought. Datadog's implementation requires attention to these aspects, with enhanced documentation and onboarding recommended to reduce the learning curve.
What are Datadog's Key Features?In industries like finance and technology, Datadog is implemented for its monitoring capabilities across cloud architectures. Its ability to aggregate logs and provide a unified view enhances reliability in environments demanding high performance. By leveraging real-time insights and integration with platforms like AWS and Azure, organizations in these sectors efficiently manage their cloud infrastructures, ensuring optimal performance and proactive issue resolution.
TotalCloud is the Qualys approach to Cloud Native Application Protection Platform (CNAPP) for cloud infrastructure and SaaS environments. With TotalCloud, customers extend TruRisk insights (transparent cyber risk scoring methodology) from the Qualys Enterprise TruRisk Platform to their cloud environments allowing for a seamless unified view of cyber risk across on-prem, hybrid, and multi-cloud environments.
Features and capabilities of Qualys TotalCloud include, but are not limited to:
Discover: Complete visibility and insights into cyber-risk exposure across multi-cloud. Continuously discover and monitor all your workloads across a multi-cloud environment for a 360-degree view of your cloud footprint. Identify known and previously unknown internet-facing assets for 100% visibility and tracking of risks.
Assess: Comprehensive cloud-native assessments with FlexScanTM. Extensive scanning capabilities with Qualys FlexScan, including no-touch, agentless, API- and snapshot-based scanning, along with agent- and network-based scanning for in-depth assessment. Use these multiple scanning methods to scan a workload to get a unified and comprehensive view of vulnerabilities and misconfigurations.
Prioritize: Unified security view to prioritize cloud risk with TruRiskTM. Experience a unified risk-based view of cloud security with insights across workloads, services, and resources. Qualys TruRisk quantifies security risk by workload criticality and vulnerabilities; it correlates with ransomware, malware, and exploitation threat intelligence to prioritize, trace, and reduce risk.
Defend: Real-time protection against evolving and unknown threats with InstaProtectTM. Qualys enables continuous monitoring of all cloud assets to ensure they are protected against threats and attacks at runtime. Qualys keeps your cloud runtime safe by detecting known and unknown threats across the entire kill chain in near real-time across a multi-cloud environment.
Remediate: Fast remediation with QFlow – no code, drag-and-drop workflows. The integration of QFlow technology into Qualys TotalCloud saves security and DevOps teams valuable time and resources. Automation and no-code, drag-and-drop workflows help simplify the time-consuming operational tasks of assessing vulnerabilities on ephemeral cloud assets, alerting on high-priority threats, remediating misconfigurations, and quarantining high-risk assets.
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