

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Data Cloud is the product I can use for data unification, and while many ETL tools exist, none achieve the same level of unification as Data Cloud.
Currently, I manage those tasks independently, which is a significant cost-saving measure for my small business.
Salesforce support is sometimes not sure how to approach a problem, what the exact problem is, or how to solve it.
It is not easy and not quick to have some answers directly from Salesforce.
My clients are very satisfied with the functionality, and it is brilliant.
Technical support from Odoo is available and eager to help.
In my opinion, scalability is good, and I would rate it around 8, 9, or even 10.
We made a first implementation for a small environment, and it is very easy to grow and work.
Data Cloud is scalable, but at the same time, with scalability, my cost can go up, and real-time workloads can also be expensive.
I rate the scalability of Odoo as eight to nine out of ten.
Stability is very important because any software that supports your business must be available consistently.
It is a very good product, but it is very complex to implement, change, develop, and integrate.
While it provides a suitable solution with many pieces to integrate, it also adds complexity.
They have very poor documentation on Data Cloud.
Odoo's documentation needs improvement, as there are areas that are not well-documented.
I understand that it is a high-end solution with high cost but with many features that justify the price.
The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle.
Redundant email or communication never happens due to the unified profiles, which helps businesses save their marketing budget and indirectly increase revenue.
It can give me a unified customer profile view.
We unify data from different product lines to achieve synergy KPIs.
The CRM and sales tools are highly effective, with customizable proposal templates aiding client interactions.
| Product | Market Share (%) |
|---|---|
| Odoo | 1.5% |
| Data Cloud | 0.5% |
| Other | 98.0% |


| Company Size | Count |
|---|---|
| Small Business | 28 |
| Midsize Enterprise | 5 |
Data Cloud provides businesses with a comprehensive platform for managing and analyzing vast data sets, empowering users to drive data-driven decisions effectively.
This platform offers robust capabilities enabling users to harness data for strategic insights. Key use cases include data warehousing, real-time analytics, and machine learning model deployment. Data Cloud stands out for its scalability, ease of integration with existing systems, and advanced security features. Users point out room for improvement regarding cost management and interface flexibility, which could enhance experience and efficiency.
What are the key features of Data Cloud?Data Cloud is implemented in industries such as finance, healthcare, and retail to streamline data management and analytics. Financial institutions utilize it for risk assessment and fraud detection, whereas healthcare providers deploy it for patient data analysis. Retailers leverage its capabilities for inventory management and customer behavior insights, demonstrating versatility across sectors.
Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.
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