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Darktrace vs MetaDefender Email Security Solutions comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Darktrace
Ranking in Email Security
10th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (7th), Cloud Security Posture Management (CSPM) (11th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (5th), AI Observability (7th)
MetaDefender Email Security...
Ranking in Email Security
32nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Secure Email Gateway (SEG) (13th)
 

Mindshare comparison

As of August 2026, in the Email Security category, the mindshare of Darktrace is 1.8%, down from 3.0% compared to the previous year. The mindshare of MetaDefender Email Security Solutions is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Darktrace1.8%
MetaDefender Email Security Solutions1.0%
Other97.2%
Email Security
 

Featured Reviews

Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
RM
Senior Information Systems Engineer at Liberty Pumps, Inc.
Helpful support, and useful dashboards
They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward. I haven't tried it in a while since then. Since I can't turn it off on a per-user basis, I had to turn it off globally. I have certain exceptions for not doing the sanitization, and how to set those up is not intuitive. It would be useful if there were a better way of doing that. Using digital certificates is hard. It would be better if it used Windows Servers' built-in certificate management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most beneficial feature in Darktrace is identifying phishing emails with the help of the AI engine and machine learning."
"The most valuable feature is the endpoint protection."
"The most valuable features of Darktrace are the tracing of unusual external emails and monitoring the local network."
"It is a stable solution without downtime."
"Ability to see events and exactly what traffic or website the device had tried to connect to that raised the alert or issue."
"They've worked hard to be the top security control in terms of AI and machine learning, and their product works well."
"The platform has many modules, and each module examines a different situation in the behavior."
"The most valuable feature is the solution's ability to trim out the false positives and point your attention to the real important stuff."
"The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users."
"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform."
"The sanitization is very good."
 

Cons

"The interface and dashboards could be improved for ease-of-use."
"I would like to see more protection in the endpoint. Especially because we have a lot of people using VPNs. If they would improve end point security, it would give more control there."
"It would be helpful if they could recognize incidents and simplify the customer's challenge to identify what is happening."
"The technical support is not very good."
"The solution could be easier to use."
"This product needs more in terms of prevention. The detection capabilities work well but once a threat has been detected, Darktrace should work to prevent it from doing anything malicious."
"The product doesn't have an endpoint agent that can react to triggers set on the device,"
"The solution would benefit from automation. Currently, you have to know what you are searching for."
"Although the number of AV engines is good, it could be better."
"They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."
"The DLP should be upgraded and has room for improvement."
 

Pricing and Cost Advice

"The pricing is very flexible for Darktrace. Sometimes, a customer does not have the appropriate budget, but Darktrace can handle that. They offer monthly payments, so the customer can acquire the solution very easily."
"The price of the solution is not cheap. It is not a one-time purchase, there is a subscription that needs to be paid every one to five years depending on your choice. It is expensive but you can reduce the price by only using the services that you want."
"We had an issue with pricing initially and had to cancel some of the features of the projects to fit the budget. I would like to see pricing that is not broken up into parts so that we can buy the whole package once. Darktrace is more expensive than an average solution, but it's functionality won't match that of an average solution."
"Prior to negotiating, Darktrace offered their appliance and service for $80,000 per year."
"The pricing is subscription-based and it is high."
"The tool's pricing is costly."
"The pricing is quite high, estimated at around $350,000 per year."
"There is an annual license to use Darktrace."
"According to our customers, the price of MetaDefender is high and it continues to increase by almost 15 percent each year."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
8%
Comms Service Provider
7%
Construction Company
14%
Comms Service Provider
14%
Financial Services Firm
6%
Pharma/Biotech Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise29
No data available
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
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Also Known As

No data available
OPSWAT MetaDefender Email Security, MetaDefender Email Gateway Security, MetaDefender Email Security
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
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Find out what your peers are saying about Darktrace vs. MetaDefender Email Security Solutions and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.