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Dameware Remote Support vs Transmit Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Dameware Remote Support
Ranking in Remote Access
30th
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
Active Directory Management (20th)
Transmit Security
Ranking in Remote Access
28th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
Identity Management (IM) (25th), Access Management (23rd), Passwordless Authentication (5th), Customer Identity and Access Management (CIAM) (11th)
 

Mindshare comparison

As of August 2026, in the Remote Access category, the mindshare of Microsoft Intune is 5.4%, down from 10.9% compared to the previous year. The mindshare of Dameware Remote Support is 1.5%, up from 1.2% compared to the previous year. The mindshare of Transmit Security is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune5.4%
Transmit Security0.6%
Dameware Remote Support1.5%
Other92.5%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
it_user323577 - PeerSpot reviewer
Tier1 - IT Support Technician at a comms service provider with 501-1,000 employees
We're able to see issues from the users' perspectives, but there are issues when connecting over VPN.
The ability to see issue from users perspective and installation of software. Worked well for awhile but issues with it connecting over VPN was a major drawback. We've been using it since 2009. We also utilize GoToAssist which has more features and runs smoother. It also allows us to send…
reviewer2804310 - PeerSpot reviewer
Lead Software Engineer at a financial services firm with 10,001+ employees
Journey orchestration has improved fraud prevention but still needs shared rules and better usability
The main improvement needed is that with the tool, you have to build rules for each and every application. There is no common place where you can write the rules and use that rule for all your applications, which is missing. This is a big feature that is missing compared to the other products in the market. Additionally, the SDKs, Journey Player, and other components are not business-friendly, so you really have to be technical to get into it and do those things. A non-technical person would find it really hard to implement and learn things inside Transmit Security. Even though it requires less coding, you still have to have some technical people in your team to really write the rules and integrate those rules into your application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune impacts my organization positively by saving significant time via faster onboarding; there is no requirement for manual imaging or setup."
"Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow."
"The best part of Intune is application deployment. We can deploy an application to several users with a single click. We can use conditional access, granting access to users based on certain conditions, such as location, platform, etc."
"The solution has reduced the risk of security breaches by 30%."
"Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment."
"It has improved our organization through the remote management of non-domain joined devices."
"The feature of remotely wiping devices in Microsoft Intune is what I prefer the most."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"It was very easy to install."
"Using DameWare has made the troubleshooting process faster."
"The ability to control admin rights through AD groups allows the techs to have all of the rights that they would normally without adjustments on the backend of the product."
"Transmit Security has played a major role for our organization, especially in the authentication areas."
"Transmit interface is flexible and user-friendly, which is important for our workload. Switching from one authentication code to multiple exposure or two-factor authentication (MFA) is seamless."
"Transmit Security has impacted my organization positively because it is reassuring to know that we are building on top of a trusted tool, and we do not rely on developers that could make mistakes, and because it is an authentication platform, that could be detrimental."
"Transmit Security has positively impacted my organization by improving the development of workflows in order to help the user experience."
 

Cons

"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."
"The user interface should be more user-friendly, as it can sometimes be challenging to navigate. Microsoft often relocates features, making it difficult to consistently find what I need."
"Historically, Group Policy has simplified the management of various items, such as printer and drive mappings and while Intune offers workarounds, it lacks native support for these functionalities. This is an area I believe needs improvement."
"I have faced stability issues with Microsoft Intune plenty of times, but I think it's part of the process."
"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update."
"One thing I would suggest is that servers are not getting managed through Microsoft Intune."
"The technical support by Microsoft is not so good. We have to manage many things by ourselves and do not receive responses in a timely manner."
"Intune has limited integration with non-Microsoft solutions."
"Worked well for awhile but issues with it connecting over VPN was a major drawback."
"SolarWinds has a great KB but many of the articles are lacking updated information and the keyword search is lacking if you don't have previous experience with the product and encounter issues."
"The scalability of Transmit Security is a little bit tricky. It is not easy to scale and depends on the complexity of my workflows and how many users I am going to support."
"Pricing is an area where Transmit Security could improve. The pricing needs to be more competitive."
"The customer support varies, but overall, we are satisfied."
"The main improvement needed is that with the tool, you have to build rules for each and every application."
 

Pricing and Cost Advice

"All security solutions worldwide are expensive. Microsoft has allowed a small scale of features within Microsoft Intune for cost-efficient solutions. If you want the full suite, you need to invest more to gain better security features."
"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."
"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."
"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"Microsoft Intune is expensive."
"It is not expensive."
"Every customer used to purchase licenses based on their needs."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Manufacturing Company
12%
Comms Service Provider
11%
Computer Software Company
10%
Consumer Goods Company
6%
Financial Services Firm
30%
Comms Service Provider
9%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
No data available
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
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What is your experience regarding pricing and costs for Transmit Security?
I have heard that pricing, setup costs, and licensing for Transmit Security are a little bit expensive, but I am not ...
What needs improvement with Transmit Security?
I think Transmit Security can be improved by creating features that would allow the replacing of other companies such...
What is your primary use case for Transmit Security?
My main use case for Transmit Security is access management and identity journey coordination. A specific example of ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
DameWare, SolarWinds DameWare, SolarWinds Dameware Remote Support
BindID, FlexID, WorkID
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Illinois School District
Mitgate, Telepass, Metro Bank, Santander
Find out what your peers are saying about Dameware Remote Support vs. Transmit Security and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.