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Dameware Remote Support vs SolarWinds Access Rights Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dameware Remote Support
Ranking in Active Directory Management
19th
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
Remote Access (28th)
SolarWinds Access Rights Ma...
Ranking in Active Directory Management
9th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Active Directory Management category, the mindshare of Dameware Remote Support is 1.4%, up from 0.2% compared to the previous year. The mindshare of SolarWinds Access Rights Manager is 5.0%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Active Directory Management Market Share Distribution
ProductMarket Share (%)
SolarWinds Access Rights Manager5.0%
Dameware Remote Support1.4%
Other93.6%
Active Directory Management
 

Featured Reviews

it_user323577 - PeerSpot reviewer
Tier1 - IT Support Technician at a comms service provider with 501-1,000 employees
We're able to see issues from the users' perspectives, but there are issues when connecting over VPN.
The ability to see issue from users perspective and installation of software. Worked well for awhile but issues with it connecting over VPN was a major drawback. We've been using it since 2009. We also utilize GoToAssist which has more features and runs smoother. It also allows us to send…
Rafal-Stas - PeerSpot reviewer
CEO at Greeneris Sp. z o.o.
Has good pricing options and is easy to manage and deploy
It's pretty easy to manage, and quite easy to deploy. It's easy to understand to work, and customers also tell us that there are a lot of options even too many sometimes for them. Sometimes the product is even too big for them at the beginning. The product also has a good payload with pricing. That's why the customers choose this solution. The price and the quality and options have a good ratio.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Government
10%
Retailer
9%
Retailer
9%
Performing Arts
8%
Government
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with SolarWinds Access Rights Manager?
First configuration may be difficult if you didn't deep dive into documentation. I recommend contacting some partners to help you deploy it in your environment.
What is your primary use case for SolarWinds Access Rights Manager?
As an certified expert I'm deploying this solution on my test environment and provide live demo's for our clients. Mainly Solarwinds ARM is used to simplify work for administration by introducing m...
What advice do you have for others considering SolarWinds Access Rights Manager?
Overall, I rate the solution a seven out of ten. Nothing is perfect :D
 

Also Known As

DameWare, SolarWinds DameWare, SolarWinds Dameware Remote Support
SolarWinds ARM
 

Overview

 

Sample Customers

Illinois School District
Accenture, Emerson, Lockheed Martin, Nielsen, NTT
Find out what your peers are saying about Dameware Remote Support vs. SolarWinds Access Rights Manager and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.