Try our new research platform with insights from 80,000+ expert users

CYPHER Learning vs Proofpoint’s ZenGuide comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CYPHER Learning
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
55
Ranking in other categories
Learning Management Systems (LMS) (3rd)
Proofpoint’s ZenGuide
Average Rating
8.0
Reviews Sentiment
2.7
Number of Reviews
3
Ranking in other categories
Security Awareness Training (4th)
 

Mindshare comparison

CYPHER Learning and Proofpoint’s ZenGuide aren’t in the same category and serve different purposes. CYPHER Learning is designed for Learning Management Systems (LMS) and holds a mindshare of 3.2%, down 5.0% compared to last year.
Proofpoint’s ZenGuide, on the other hand, focuses on Security Awareness Training, holds 7.3% mindshare, up 2.4% since last year.
Learning Management Systems (LMS) Market Share Distribution
ProductMarket Share (%)
CYPHER Learning3.2%
Cornerstone Learn7.1%
Moodle7.0%
Other82.7%
Learning Management Systems (LMS)
Security Awareness Training Market Share Distribution
ProductMarket Share (%)
Proofpoint’s ZenGuide7.3%
KnowBe425.8%
Proofpoint Email Protection9.6%
Other57.3%
Security Awareness Training
 

Featured Reviews

Roland Lorenzo M Ruben - PeerSpot reviewer
Offers flexible learning and saves printing costs; it has been excellent for us
There is room for improvement in the CYPHER Learning mobile application because my students have given feedback that they are not using the mobile app as it takes time to open. I also use the app. For me, it is easier to use than using the browser, but some of the students do not use it because it takes a very long time to open. Most of our students are using smartphones. Some students do not have laptops, so if the mobile app is more responsive, it would be a great help for us. The peer feedback feature is not user-friendly. Some of our faculty members were very happy when CYPHER gave the news that there is already a peer feedback feature because we were asking for it, but when they used it, they found it complicated and not user-friendly. They were disappointed with the peer feedback feature. When students submit their outputs, we want their classmates to give feedback as well, but that is not very easy to use. After I tried it, I also did not find it very friendly to use. They have this assessment type where we can group our students. We create groups, and they can work and collaborate with the group. While grading the submissions of the groups, although we can see that the students are separated by groups, we still have to grade them one by one. We would like a way to grade the group as one. For example, if there are five members in a group, currently, we give each member a grade. It would be easier to be able to give the same grade to all the members of the group. The team assessment feature could be improved to allow grading the group as one.
EM
Has helped run awareness campaigns and phishing simulations but needs better multilingual support and user-level tracking
They have made good improvements, but there are still some limitations. For example, we have many entities and want each entity to have their own statistics. Additionally, in the fake phishing part, there is not one type for one language per campaign, as we have many languages. For running fake phishing campaigns, we are obliged to create specific campaigns for specific languages, and consolidation is not easy. It helps us make awareness activities, but it is not easy to evaluate the cybersecurity score for each user. If I take one user and compare their status six months ago to today, I want to know if their maturity score has increased or not. Proofpoint's ZenGuide has some limitations in that aspect. This function would be very important if implemented. It gives global statistics which is good, but sometimes we want to focus on each user, going through the company and groups. I want to know what a user's level was six months or one year ago compared to today across different cybersecurity activities in Proofpoint's ZenGuide. This includes monthly awareness, cybersecurity training, fake phishing campaigns, communication, and reporting malicious or suspicious emails. I want to have one score combining all these activities for each user to determine their global level. Having multi-language fake phishing campaigns would be beneficial. Currently, it is just one campaign per language, making consolidation difficult. In the future, for one campaign, the template should correctly assign the language type depending on the language used by the user.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What CYPHER Learning has taught me is that parents are also part of the process of student progress. Thanks to the platform, they can participate. They are not outsiders and have become participants. They are aware of what their children are doing."
"It is a platform that has everything. It is very powerful and intuitive. And because it is so user-friendly, it allows anyone without any knowledge of LMS platforms to make a course, publish it, and monitor it."
"On the back end, the most important feature is the built-in reporting, which makes it possible to track all of the user activities: what kind of courses the learners enroll in, how they are progressing, and when they complete a course. We have full insight, and we can analyze the captured data..."
"I can use a template to replicate class content so that I can use the same content in the three sections where I teach. That way, I don't have to continuously edit my classes. It's very useful."
"It provides an easy way to report who has taken the courses, how long they have been out, how long they were on when they logged in, and when they logged out. It is very easy to pull up data and run reports."
"It's just fully managed online and manages the whole process from the start of the student engagement all the way through their training, communicating with them via the platform, and completion of their training. It's one of the few platforms that just works."
"The ability to integrate it with a lot of our third-party service providers like Turnitin, through a plugin, is helpful. There aren't many learning management systems that integrate so well with different APIs and LTIs, especially when a school has various tools in its tech stack."
"The ability to build and customize our own courses is one of the most valuable features. When we launched with CYPHER LEARNING, their team helped us build our courses. They took our paper-based coursework and developed a really engaging digital solution on the platform. The best part, for us, is being able to continue to customize and edit it."
"I would definitely recommend Proofpoint's ZenGuide to others, as I think the branding and the ability to add your own branding on all different avenues, through the email communications, training, simulations, and everything, is probably the biggest advantage I've seen so far."
"Most valuable is the SSO integration with our AD, so the users can employ our federation service to log in."
"Proofpoint's ZenGuide analytics provides many useful reports that we can access on the dashboard."
 

Cons

"When they bring on new partners, like Udemy, we do find that there are quite a few bugs in the system. They brought them on more than a year ago and there are still a few bugs, just pulling things through to CYPHER Learning. Integration bugs are a bit of an issue."
"One thing that has been a problem is that CYPHER Learning doesn't save the students' work while they are doing it. For example, if you are on a Google Doc, and you close your Google Doc, then you come back, the work that you did has been saved. However, in CYPHER Learning, if for some reason the student clicks out of CYPHER Learning and goes back in, whatever they typed isn't saved. That is an area that they need to improve. A lot of my students may write an essay, but if they are two paragraphs in and their iPad crashes or something, when they go back, they are like, "All my work is gone." So, this would be an area that I would recommend for improvement in CYPHER Learning. It needs to auto save, and it doesn't auto save. That is definitely a weakness."
"There is a great feature that enables self-registration for a user and it comes with an access code. Unfortunately, there is only one access code and it works for all portals. We would appreciate a dedicated access code for different portals."
"The AI feature would be my main criticism. I do not use its AI feature anymore because I find myself having to correct a lot of the things that it puts out."
"In terms of face-to-face education, a suggestion for CYPHER LEARNING is that it give more presence to CYPHER Learning as an entity in the school by teaching more about how to exploit the tools: how to create games, and more about the use of SCORM."
"The user interface looks dated compared to more modern learning management systems, which are really clean. There is so much functionality that it almost becomes too much for the user, so the user interface could be improved."
"The gamification option is a section that we have not learned because we have not been able to specify a training space for the use of this gamification tab. However, it would be good to have training and learn about how to use it."
"If the system had some graphing abilities and not just exporting of data to Excel sheets, that would be nice. I would like to be able to run a report on something and get graphs with insightful data. In an Excel sheet, I just have to reanalyze the data."
"For running fake phishing campaigns, we are obliged to create specific campaigns for specific languages, and consolidation is not easy."
"We would like to create reports for local IT leaders in a different way, more suitable for upper management."
 

Pricing and Cost Advice

"Our satisfaction with the pricing is a 10 out of 10."
"It seems moderate and as per industry standards. In my previous organization, we had to hire an outside company, so I know what companies charge to do just a single course. Considering that, the price of CYPHER Learning is in the typical cost range."
"I'm an instructional designer, and from a build or a designer standpoint, it would be nice to have a more user-friendly resource folder to access artifacts to pull into course modules. The second feature that I would love is that while editing any page inside CYPHER Learning, there should be more functionality to design it well."
"CYPHER Learning is a bit more expensive than our previous solution."
"If you go for an open source solution, you're going to find out that the costs in the long run end up being a lot more, and the process is frustrating."
"We are on a plan where we pay for 1,000 users every month. The pricing structure is pretty straightforward. It just depends on what you need. We are currently going with a monthly model because sometimes there are still months during the year where we will have a lot less students on the system, and we took that into consideration."
"When I first started, I wanted the enterprise package. We had to build up our student base to get up to the number of students that we needed to be in that enterprise package. Then, we had a 100% return on investment within the first year of using the program."
"Overall, the pricing of CYPHER Learning is okay. There are cheaper solutions that offer way fewer features and there are more expensive and more capable solutions, but they might be overkill for many companies that are not big enough. It's about balance. CYPHER Learning is in the middle; not very expensive, not very cheap."
"received very good pricing, as we are also working with the Proofpoint spam appliances."
report
Use our free recommendation engine to learn which Learning Management Systems (LMS) solutions are best for your needs.
871,829 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
9%
Comms Service Provider
9%
Manufacturing Company
8%
Manufacturing Company
20%
Financial Services Firm
14%
Computer Software Company
11%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise9
Large Enterprise5
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for NEO LMS?
The pricing for CYPHER Learning is on par with other solutions. I've been a single user of the system for a while and priced out several other options, and it's probably standard pricing if not may...
What needs improvement with NEO LMS?
One of the areas that I believe CYPHER Learning could improve on is having a saving function as you type in, much as some Google products. That would really help in my classroom because we do a lot...
What advice do you have for others considering NEO LMS?
I absolutely recommend CYPHER Learning to other users. My students really connect with it because it doesn’t resemble anything else available. The ease of use, the autonomy it provides my students,...
What needs improvement with Wombat Security Education Platform?
I do not have many recommendations for improvements for Proofpoint's ZenGuide right now. I am still fairly new to it, so I might find some recommendations as I use it more, but at the moment, I don...
What is your primary use case for Wombat Security Education Platform?
Our use cases for Proofpoint's ZenGuide involve training company-wide on security awareness, phishing, and running phishing simulations every quarter or so.
What advice do you have for others considering Wombat Security Education Platform?
I am not actually sure about the compliance enforcement capabilities of Proofpoint's ZenGuide, so I cannot comment on whether that has an impact. Based on my experience, I would rate Proofpoint's Z...
 

Also Known As

MATRIX LMS, NEO LMS
Proofpoint Security Awareness Training, Wombat Security Education Platform
 

Overview

 

Sample Customers

Millions of users across business, academia, and entrepreneurs - worldwide.
Carnegie Mellon University, Royal Bank of Scotland, City of Garland, Texas
Find out what your peers are saying about Moodle, SAP, CYPHER LEARNING and others in Learning Management Systems (LMS). Updated: October 2025.
871,829 professionals have used our research since 2012.