We performed a comparison between Cynet and Trend Micro XDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cynet offers strong ransomware protection and an intuitive interface. Trend Micro XDR is commended for its holistic approach to threat prevention, real-time visualization, and ability to prioritize network-based detection and response. Cynet needs to expand device support and add customization options. Users suggest improving network monitoring and strengthening integration with other tools. Trend Micro XDR should improve integration, overhaul its web interface, and strengthen its business relationships.
Service and Support: Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents. Some customers have found Trend Micro’s customer service to be helpful and responsive, while others have encountered challenges with technical support in complex situations.
Ease of Deployment: Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly. The initial setup of Trend Micro XDR is straightforward and fast, but it may require the involvement of several technical professionals.
Pricing: Customers generally view Cynet's pricing and licensing experience as affordable and a good value for its features. Some reviews noted that Trend Micro XDR might be too costly for small organizations, but others found the price reasonable.
ROI: Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data. Trend Micro XDR delivers value through automation. Its efficient alerts ensure timely threat detection and prevention.
"The attack simulation is excellent; initially, this feature wasn't very robust, but Microsoft improved what we could achieve with it. We can now customize our practice phishing emails and include our company logo, for example. Attack simulation also helps integrate with third-party solutions where applicable and provides an overview of our security architecture through testing. The summary includes areas for improvement in our protection and what steps we need to take to get there."
"Another noteworthy feature that I find appealing in Microsoft Defender is the credit-backed simulation. This feature enables organizations to train their users on effectively responding to phishing emails through a simulated training environment."
"The visibility into threats that 365 Defender provides is really good. You get a full review of your security system and what can be improved. In the Microsoft 365 Defender portal the first page gives you a really big summary of which security policies you are following and what can be improved."
"We can use Defender to block and monitor for security purposes without needing multiple other products to do different tasks."
"The comprehensiveness of Microsoft's threat detection is good."
"Microsoft 365 Defender is a good solution and easy to use."
"I like the easy integration and advanced possibilities. We can implement it at customer sites in a few clicks, but we can also dive deep and drill down to extended features. There's a very good starting point to get into this product and all the features from Defender."
"The timeline feature is excellent. I also like the phishing simulation. We have phishing campaigns to educate employees and warn them about these threats."
"The visibility it gives is excellent."
"This solution requires less management and is very easy to use."
"The feature that I have found most valuable is that the configuration and the usage of the product are not so complicated. For people responsible for using this infrastructure for the first line of workstation monitoring, it's quite easy to use."
"A reliable security system that automatically quarantines anything suspicious."
"It can be deployed in autonomous mode, and then it automatically blocks malware threats."
"The product is very easy to use. Customers really appreciate that."
"The initial setup is very fast and very easy."
"It is a very stable solution...It is a very scalable solution...The initial setup of Cynet was easy."
"The solution is stable."
"For our day-to-day use cases, the correlation and attribution of different alerts are valuable. It is sort of an SIEM, but it is intelligent enough to run the queries and intentionally detect and prioritize attacks for you. At the end of the day, it is different data that you see. It correlates data for you and makes it meaningful. You can see that someone got an email and clicked a link. That link downloaded, for example, malware into the memory of the machine. From there, you can see that they started moving laterally to your environment. I quite like it because it gives visibility, so Workbench is what we use every day"
"Scaling is not a problem at all."
"The most valuable feature is the network protection shield on every server, which isolates attacks and prevents our clients from being affected."
"We've found the pricing to be reasonable."
"It is a stable product. It works very well."
"I appreciate the value of real-time activity monitoring."
"Drilling down further, we can analyze how our users are utilizing their workstations, including the websites they visit."
"365 Defender has multiple subsets, including Defender for Cloud Apps. When integrating Defender for Cloud Apps with apps on third-party cloud platforms like AWS or GCP, there are limitations on our ability to control user activities. If Microsoft added more control over third-party products, that would be a game-changer and help us quite a lot."
"It would be highly beneficial if CoPilot could identify anomalies within the network and notify the IT team."
"The tool gives inconsistent answers and crashes a lot."
"The management and automation of the cloud apps have room for improvement."
"The interface could be improved. For example, if you want to do a phishing simulation for your employees, it can take a while to figure out what to do. The interface is a bit messy and could be updated. It isn't too bad, but doing some things can be a long process."
"It would be beneficial to have a more seamless experience with everything consolidated in one place, particularly when dealing with aspects related to the Exchange console."
"The only problem I find is that the use cases are built-in. There is no template available that you can modify according to your organization's standards. What they give is very generic, the market standard, but that might not be applicable to every organization."
"There are still some components, such as vulnerability management within the vendor product, where improved integration would be beneficial."
"Cynet fails to deploy the same technology in mobile devices."
"Cynet could improve when a reverse proxy is being used to connect to the servers. There could be an easier configuration because it is not plug-and-play."
"They have some things in the pipeline, we understand, and they're going to be able to support Android and all these other devices soon. The key is the devices - which is an aspect that is lacking right now. Every company has that problem, not just Cynet."
"The solution just needs to keep maturing and they need to keep up with the threat landscape to ensure they're protecting clients well as time passes."
"It is an endpoint agent, but they don't have a probe for checking the network traffic. They could improve from this point of view."
"One thing to note is that I highly recommend adding a deep learning-based prevention environment as an additional layer to Cynet. However, I always advise my customers to start with Cynet or XDR, for example, and then focus on the people, technology, and processes involved. This is the best approach to ensure that you are not breached with ransomware. While Cynet can prevent most attacks, there have been cases where ransomware has been quicker than Cynet's detection capabilities. In these situations, an additional tool is necessary to ensure complete protection, and that is what I sell as well."
"In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken."
"The reporting is a little weak and could be improved. The other downside is that Cynet does not use the local time zone. It's based off of Greenwich Mean Time."
"A room for improvement is Trend Micro XDR's website. It's a very complicated website since finding the right point one wants to see is difficult."
"The solution could always be made to be more secure."
"It should integrate with more tools. There are a lot of tools that can do the PTP dump."
"The price could be lower."
"The solution lacks compatibility with other products. It needs to integrate better with other surrounding solutions."
"The integration with third-party tools and with on-premises Active Directory needs improvement."
"A room for improvement in Trend Micro XDR is more visibility into the alerts. We do get alerts from the solution, but when we are away, we need to have more visibility."
"There isn't a lot I'd do to change it. The web interface could be improved to sort of make it a little easier to manage multiple clients out of one location. It could also be made a bit easier to sort of manage the licensing side of it."
Cynet is ranked 14th in Endpoint Detection and Response (EDR) with 35 reviews while Trend Vision One is ranked 5th in Endpoint Detection and Response (EDR) with 42 reviews. Cynet is rated 8.8, while Trend Vision One is rated 8.6. The top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, ESET Endpoint Protection Platform and Fortinet FortiEDR, whereas Trend Vision One is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, Trend Micro Apex One and Symantec Endpoint Detection and Response. See our Cynet vs. Trend Vision One report.
See our list of best Endpoint Detection and Response (EDR) vendors, best Extended Detection and Response (XDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
