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BlackBerry Cylance Cybersecurity vs DeepArmor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
DeepArmor
Ranking in Endpoint Protection Platform (EPP)
71st
Average Rating
2.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.4% compared to the previous year. The mindshare of DeepArmor is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
BlackBerry Cylance Cybersecurity1.1%
DeepArmor0.1%
Other98.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Muhammad Fahad - PeerSpot reviewer
Security needs improvement and email scanning features are not included
The email scanning feature is not available in DeepArmor. We cannot use this for email scanning. There are many options that are not available in DeepArmor. We cannot use separate applications for different internet applications or for different internet scanning. This is why we cannot use it. I would like to see additional features such as email scanning, which should be included, or malware detections, and other cybersecurity features should be included. It could also be more secure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"​Centralized dashboard online which can be used for managing a huge product."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"The Application Guard and ByteGuard are useful features."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"It is easy to install."
 

Cons

"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"The stability could be improved."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"The solution needs better dashboards that are easier to use."
"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."
"The email scanning feature is not available in DeepArmor."
 

Pricing and Cost Advice

"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"The monthly fee is $55 USD per user."
"It's not so heavily priced; rather, it's average and decent."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"We would just add more if there are new users, but right now you just need one license for per user."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"There are licensing fees."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
11%
Government
7%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
No data available
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
Ask a question
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Also Known As

Blackberry Protect
No data available
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
AV-Comparatives
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: September 2025.
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