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CylanceOPTICS vs Trellix Endpoint Security Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
42nd
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security P...
Ranking in Endpoint Detection and Response (EDR)
10th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
158
Ranking in other categories
Endpoint Protection Platform (EPP) (9th), Extended Detection and Response (XDR) (10th)
 

Mindshare comparison

As of June 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of Trellix Endpoint Security Platform is 4.3%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
Abdullah Al Hadi - PeerSpot reviewer
Customization capabilities allow clients to autonomously deploy policies
There are a few areas where Trellix Endpoint Security ( /categories/endpoint-protection-platform-epp ) can improve. Firstly, the high CPU utilization when agents are installed can negatively impact client systems. Another issue is with end-users outside the network, where the agent handler sometimes fails to deploy the product properly. Improvements are needed in forensic analytics to detect specific vulnerabilities. It would also help if detection specifics were identified more quickly and the problem-solving process accelerated, especially to meet larger clients' expectations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can use the solution to query certain things."
"CylanceOPTICS is easy to use."
"CylanceOPTICS is pretty stable."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"The solution has a high level of trust in the industry."
"McAfee MVISION Endpoint is stable."
"The product helps us by contacting us if there are any virus attacks on our system."
"The platform's most valuable features are AI capabilities and its quick updates."
"The product can be installed in almost any environment"
"It is scalable and stable and the initial setup is the easiest part of using the product."
"It is easy to use, flexible, and stable. Because it is a cloud-based solution and it integrates all endpoints of the cloud, we can do an IOC-based search. It can search the entire enterprise and tell us the endpoints that are possibly compromised."
"The endpoint security, antivirus and firewall are the most valuable features of Trellix Endpoint Security."
"The new central console is better than the earlier one."
 

Cons

"The detection component is something that they have to work on."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"It takes more time to investigate or dig up and understand what's going on."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The product's technical support is slow."
"One minor issue that somebody mentioned was that they didn't like their management console."
"The product's initial setup process could be easy."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"We'd like better UI on the management screen."
"Malware detection can be better. It doesn't have support and detection for the recent malware, but it has a compensatory control where it can do the behavior-based assessment and alert you when there is something malicious or unexpected. For example, when a certain user is executing the privilege command, which is not normal. These dynamic detections are good, and they compensate for malware detection."
"Patch management is unavailable"
"We know that McAfee isn't the best antivirus and it can't protect us 100%, although we are okay with the level of protection that it gives us."
"The solution consumes a lot of end user memory and CPU. Trellix doesn't really focus much on the anti-malware side."
"McAfee GW Security and McAfee Child Safety need some improvement as they are relatively new."
"One suggestion is they should reduce the constant notifications. Whenever I open my laptop, there are too many notifications from McAfee, and it gets annoying."
"The solution takes up a high amount of memory and can cause the system to hang."
 

Pricing and Cost Advice

"I would rate the pricing a three out of five."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"We are on an annual subscription for McAfee MVISION Endpoint. The cost for the license could be less expensive."
"We pay 650 Rand for a license. It is a perpetual license which we normally run for two years."
"I think Trellix is more on the higher side of the market, just on a general scale, but I also think it depends on what particular package you choose."
"I don't think there are any extra expenses besides its licensing costs."
"Pricing for McAfee MVISION Endpoint is not very good, and I would rate its cost three out of five, though I won't be able to mention how much its actual price is."
"Licensing fees are paid yearly."
"I do licensing on an annual basis and this is what I always recommend to my clients over the monthly option."
"Licensing fees are billed on a yearly basis."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
18%
Financial Services Firm
8%
Insurance Company
6%
Educational Organization
20%
Government
12%
Manufacturing Company
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
How does Crowdstrike Falcon compare with FireEye Endpoint Security?
The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effective program. Its graphical design is such that it makes an extremely useful too...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
 

Also Known As

No data available
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection, Trellix Endpoint Security (ENS)
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
inHouseIT, Seagate Technology
Find out what your peers are saying about CylanceOPTICS vs. Trellix Endpoint Security Platform and other solutions. Updated: June 2025.
859,533 professionals have used our research since 2012.