


Trellix Endpoint Security and CylanceOPTICS compete in advanced endpoint security solutions. Trellix gains an advantage with its robust integration capabilities and comprehensive cloud workload security, while CylanceOPTICS stands out with its innovative AI-driven approach, enhancing anomaly detection.
Features: Trellix Endpoint Security offers Advanced Threat Prevention (ATP), endpoint encryption, and cloud workload security. It integrates effectively with SIEM or SOAR solutions for centralized management. CylanceOPTICS utilizes AI and machine learning, avoiding reliance on signature-based detection, to identify anomalies efficiently. It provides strong SIEM integration for improved threat visibility and faster log generation.
Room for Improvement: Trellix could enhance its support response time and simplify its user interface with improved automation and dashboards. CylanceOPTICS might focus on minimizing false positives and refining its alerting system. It could benefit from advanced machine learning and increased marketing efforts for greater visibility.
Ease of Deployment and Customer Service: Trellix supports hybrid, public, and on-premises deployment models, offering flexibility, though customer service feedback is mixed. CylanceOPTICS is focused on on-premises and public cloud deployments, with satisfactory customer service, especially in technical response.
Pricing and ROI: Trellix Endpoint Security Platform is priced reasonably for enterprises and delivers a strong return on investment, especially for large organizations. Its cost-effectiveness within the endpoint security market is notable. CylanceOPTICS is affordably priced for small to medium businesses, and its pricing model is appreciated for delivering comprehensive protection with high ROI.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Many customers observe a return on investment with CylanceOPTICS since it works effectively without the need for an internet connection.
We have observed tremendous return on investment after implementing Trellix Endpoint Security as it is a more cost-effective solution compared to other products.
Clients appreciate the solution’s customization capabilities and ongoing product improvements.
There are two parts: one is the encryption which is standard and no AI is needed, but the data protection part could benefit from AI to detect new types of data and protect it.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
When it comes to technical support provided by BlackBerry, my experience has been somewhat slow; if a problem arises, we often have to wait for a reply.
The response time is a notable issue.
I would rate their customer service nine out of ten.
When we implemented Trellix Endpoint Security in their network, multiple malwares were detected.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
There are no limitations; the solution is easily scalable.
I would rate the scalability of the solution as a six out of ten, indicating some challenges due to downtime requirements.
Trellix Endpoint Security is scalable.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
Regarding stability, I have no complaints as CylanceOPTICS has proven to be totally stable, and as of now, we have not encountered any instability.
I would rate its stability as nine out of ten.
I would rate the stability of Trellix Endpoint Security as near perfect, close to ten out of ten.
I think it's stable enough; earlier it had glitches, but now it's stable enough.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process.
What needs improvement in Trellix Endpoint Security is the reduction of resource consumption by the scanning feature.
Improvements are needed in forensic analytics to detect specific vulnerabilities.
The product does not seem to be cloud-native.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
Trellix Endpoint Security is cost-effective and provides excellent value for money.
My experience with pricing, setup cost, and licensing is good; compared to other tools, Trellix Endpoint Security Platform provides lower costs.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks.
Including options like Application Control (formerly Solidcore), integrated monitoring, change control, DLP, and advanced threat protection, the solution offers comprehensive security.
The detection capability of Trellix Endpoint Security is higher than traditional antivirus solutions.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.4% |
| Trellix Endpoint Security Platform | 3.3% |
| CylanceOPTICS | 0.6% |
| Other | 92.7% |



| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 68 |
| Midsize Enterprise | 36 |
| Large Enterprise | 62 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.
Trellix Endpoint Security Platform offers essential features like centralized management, threat prevention, and encryption, facilitating seamless scaling and integration with other systems while prioritizing user security.
This comprehensive platform focuses on endpoint protection, antivirus capabilities, and malware defense. It enhances cybersecurity with data loss prevention, advanced threat detection, and AI-driven features for reliable protection without impacting performance. Central management and advanced reporting streamline integration and ease of use. Flexible policy deployment through the management console and its robust security measures, such as DLP and device control, further increase protection. Challenges include high CPU and memory usage affecting performance, a complex interface, and lengthy deployment. Third-party integration and Windows Hello support need improvement. Additional concerns involve improved threat detection and faster technical support responses.
What are the key features of Trellix Endpoint Security Platform?Trellix Endpoint Security Platform is widely implemented in industries such as banking and government for securing mobile and desktop devices. Its capabilities cover network security, device control, and remote access protection, catering to diverse environments by offering robust cybersecurity management against advanced threats.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.