CylanceOPTICS and Microsoft Defender XDR compete in the cybersecurity solutions category. Microsoft Defender XDR appears to have the upper hand due to its comprehensive feature set and stronger deployment feedback.
Features: Users highlight CylanceOPTICS for its AI-driven threat detection, real-time alerting, and user-friendly interface. Microsoft Defender XDR is praised for its seamless integration within the Microsoft ecosystem, robust threat hunting capabilities, and extensive reporting tools.
Room for Improvement: Users suggest CylanceOPTICS could benefit from improved reporting tools, faster response times, and enhanced integration options. For Microsoft Defender XDR, users often mention the need for better cross-platform support, simpler user interface, and improved troubleshooting resources.
Ease of Deployment and Customer Service: CylanceOPTICS users find deployment straightforward but indicate occasional delays in customer support. Microsoft Defender XDR receives positive feedback for smooth deployment within Windows environments, though customer service quality varies.
Pricing and ROI: CylanceOPTICS users feel the product is fairly priced with a solid ROI. Microsoft Defender XDR users report higher pricing but believe the extensive feature set justifies the cost.
We can quarantine and isolate a device within minutes.
Microsoft Defender XDR has saved me at least 50% of my time.
Ever since we turned on the M5 feature set back in June, we have seen a reduced number of potentially malicious clicks and faster alerting when incidents occur.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
It's critical to escalate SEV B issues immediately to a domestic engineer.
Once issues are escalated to the second or third layer, the support is much better.
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
Microsoft Defender XDR scales pretty well.
It is suitable for enterprise-level deployment but has room for improvement.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
The services within our ecosystem have been reliable, meeting their SLAs.
It provides high-fidelity signals.
The licensing process needs improvement and clarification.
Improvements are needed in automated response capabilities.
Some inconsistencies exist between blades, which could be improved for a more seamless user and UI experience.
There are certainly savings when using Microsoft Defender XDR, which can range from 30%, 40%, and even up to 50%.
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
This allows us to secure our systems in advance and proactively improve security, rather than waiting for incidents to occur.
Once we have it on the security dashboard, we can see a real-time storyline.
Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.
Microsoft Defender XDR is a comprehensive security solution designed to protect against threats in the Microsoft 365 environment.
It offers robust security measures, comprehensive threat detection capabilities, and an efficient incident response system. With seamless integration with other Microsoft products and a user-friendly interface, it simplifies security management tasks.
Users have found it effective in detecting and preventing various types of attacks, such as phishing attempts, malware infections, and data breaches.
Watch the Microsoft demo video here: Microsoft Defender XDR demo video.
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