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CylanceOPTICS vs IBM Security QRadar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
42nd
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
IBM Security QRadar
Ranking in Endpoint Detection and Response (EDR)
15th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
209
Ranking in other categories
Log Management (5th), Security Information and Event Management (SIEM) (4th), User Entity Behavior Analytics (UEBA) (1st), Security Orchestration Automation and Response (SOAR) (4th), Managed Detection and Response (MDR) (9th), Extended Detection and Response (XDR) (13th)
 

Mindshare comparison

As of July 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.3%, up from 0.1% compared to the previous year. The mindshare of IBM Security QRadar is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
Mahmoud Younes - PeerSpot reviewer
Reliable installation and diverse use cases provide strong value
IBM Security QRadar has some areas for improvement. We have missed some DSM components. We need to customize logs where there is no DSM or connector for certain products. We can integrate but we have missed the DSM, which is the connector to pass logs coming from different applications. For example, with a university customer, we tried onboarding Canvas service. IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"CylanceOPTICS is easy to use."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"You can use the solution to query certain things."
"The solution has a high level of trust in the industry."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"One of the most valuable features of this solution is it has very good data correlation."
"The features that I have found most valuable in QRadar are its data enrichment, use case creations, and adding references - those kinds of features are very good. Also QRadar's event filtration and device integration are perfect."
"The most valuable features are the versatility of this solution and the variety of things you can do with it."
"It has improved comprehensive visibility for what is going on in the perimeters, and on the inside, as well."
"QRadar, Splunk, and ArcSight are SIEM solutions with built-in AI/ML features. They can do the complete investigation and alert the admin about what is happening. They can also do the root cause analysis. There are many other features that come with QRadar. It has a more granular log, so you can integrate with various non-IT as well as IT-based components. You can get unstructured data to the SIEM data, and you can identify more what is happening in the network or what is happening in the central head office. You can also identify what is happening between your remote offices. You can also use it to identify what the users in the field are doing on their devices and how things are moving. From the integration point of view, it is very centric. It gives complete control centrally. If a user is not connected to the system, whenever he comes online, we can see the policy updates over the Internet, and we can ensure that the data that is supposed to be protected is protected."
"I really like the feature we have with the logs, that if there are any credit card numbers being used, like a PII, you can just use rejects and you can mask it. This is a really good feature in QRadar."
"The most valuable features are the AI assistant, which is good at detecting known types of behavior."
"The solution can scale."
 

Cons

"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The product's initial setup process could be easy."
"The reporting is very weak and not very good at all."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"It takes more time to investigate or dig up and understand what's going on."
"One minor issue that somebody mentioned was that they didn't like their management console."
"There are areas in IBM Security QRadar that could benefit from improvement. Its ability to customize knowledge for specific purposes could be enhanced. Also, it lacks clarity in presenting details. It is also difficult to see the reports."
"It needs more resilience and functionality."
"The implementation of the solution's technology needs to be simplified."
"What needs to be improved in IBM QRadar User Behavior Analytics is the user experience. It's not optimal. Some screens are a bit clunky. The solution needs to be more user-friendly."
"QRadar UBA only keeps the data for a short while (it's refreshed every five minutes) and would be improved if this were extended to a week or month."
"QRadar needs to be improved on the storage side, particularly when the disc exceeded the maximum threshold."
"They should provide more manual examples online so that I can learn it myself."
"The reporting system could use some upgrading."
 

Pricing and Cost Advice

"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"I would rate the pricing a three out of five."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"It's too expensive."
"It's too expensive. The licensing is also a little bit difficult to understand because you have to license it per event and per number of flows."
"Most of the time, it is easier and cheaper to buy a new product or the QRadar box."
"The price of this solution is reasonable."
"The solution comes with a high price tag, while some of the competitors provide identical functionality in their offerings at no extra cost."
"IBM Security QRadar is a very expensive tool."
"Its price is good in terms of efficiency and the number of people required for implementing various things. You might pay more in terms of money, but you might save on the number of people. For example, if you are using Kibana, you have to pay more for people or experts, which is not the case with IBM QRadar."
"An X-Force feed is free with QRadar."
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Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
17%
Financial Services Firm
8%
Insurance Company
6%
Computer Software Company
16%
Financial Services Firm
11%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for IBM Security QRadar?
When comparing with Splunk, IBM Security QRadar's cost is reasonable. Splunk is more expensive than IBM Security QRadar.
 

Also Known As

No data available
IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Find out what your peers are saying about CylanceOPTICS vs. IBM Security QRadar and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.