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CylanceOPTICS vs IBM Security QRadar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
45th
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
IBM Security QRadar
Ranking in Endpoint Detection and Response (EDR)
17th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
208
Ranking in other categories
Log Management (6th), Security Information and Event Management (SIEM) (4th), User Entity Behavior Analytics (UEBA) (1st), Security Orchestration Automation and Response (SOAR) (4th), Managed Detection and Response (MDR) (9th), Extended Detection and Response (XDR) (10th)
 

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of IBM Security QRadar is 1.2%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
Md. Shahriar Hussain - PeerSpot reviewer
Real-time incident detection and user-friendly dashboard benefit daily operations
There are many types of AI, and this AI is very limited in SQL and features. There may be potential for improvement. So far, it seems very limited. It shows some good features in the correlation part, but I think there is room for improvement. For instance, when creating rules, it can suggest more rules, reducing the effort needed. If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules. Sometimes logs I receive don't mean anything, and I need technical stakeholders to share or forward logs, but these are sometimes inadequate. Keywords can help identify insufficient logs. I often lack time to verify logs. Sharing false positive results could be reduced to help my team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"The solution has a high level of trust in the industry."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"CylanceOPTICS is easy to use."
"CylanceOPTICS is pretty stable."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"Integrations are quite a useful and key feature of this solution. It has integration with the CVSS score, which is a central point for all the data and scores about the threats. There is an IBM Bluemix dashboard that is integrated with the CVSS score."
"The threat protection network is the most valuable feature, because when you get an offense, you can actually trace it back to where it originated from, how it originated, and why."
"My overall rating for this solution is nine out of ten."
"It is suitable for large companies with critical infrastructure. For our clients, robustness, availability at a high level, and the level of references and experiences connected to the solution are important."
"QRadar has somewhat of a new structure recently from last gen. They have moved from the standard UI based infrastructure."
"The playbook engine is flexible and allows for the graphical visualization of processes, enabling the implementation of dynamic playbooks for incident response or testing."
"We can easily monitor many things using this tool."
"It's user-friendly when compared to other products."
 

Cons

"It takes more time to investigate or dig up and understand what's going on."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"One minor issue that somebody mentioned was that they didn't like their management console."
"The detection component is something that they have to work on."
"The product's technical support is slow."
"The reporting is very weak and not very good at all."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"Too many false positives are reported."
"The solution lacks some maturity."
"Technical support is good, but not great."
"The interface is very old. IBM should remake it into a more modern interface."
"Dashboards and reports could provide better visualization of SIEM activity."
"Search capability and indexing still lag behind competitors. We also need to see improved rule based access controls and rule/event tuning."
"I would like to see a better GUI."
"The whole process for support is something that needs to be improved."
"What needs to be improved in IBM QRadar User Behavior Analytics is the user experience. It's not optimal. Some screens are a bit clunky. The solution needs to be more user-friendly."
 

Pricing and Cost Advice

"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"I would rate the pricing a three out of five."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"We use QRadar as a managed service and we pay licensing fees to the partner."
"When it comes to the initial pricing there can be a huge discount from there side and also I think they are open to competing with other products."
"IBM QRadar User Behavior Analytics is an application framework and you can install many applications without any additional costs."
"QRadar's price is reasonable compared to LogRhythm."
"Customers have to purchase a license based on the number of users, devices, and applications they want to protect. It allows you to take a license on a subscription basis for three years or five years."
"think the pricing is quite flexible."
"The pricing is higher but cheaper than others and there are no additional costs."
"Pricing and licensing are competitive. Their new licensing options allow logs to bypass the correlation engine for a flat rate, which is also appealing for log data that is compliance-driven for a small amount of money."
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Comparison Review

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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Computer Software Company
20%
Government
7%
Insurance Company
7%
Educational Organization
23%
Computer Software Company
14%
Financial Services Firm
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
 

Also Known As

No data available
IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Find out what your peers are saying about CylanceOPTICS vs. IBM Security QRadar and other solutions. Updated: April 2025.
851,491 professionals have used our research since 2012.