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Cybereason Next-Generation Antivirus vs Trend Micro ScanMail comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason Next-Generation ...
Ranking in Anti-Malware Tools
19th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Trend Micro ScanMail
Ranking in Anti-Malware Tools
24th
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Anti-Malware Tools category, the mindshare of Cybereason Next-Generation Antivirus is 0.3%, down from 0.6% compared to the previous year. The mindshare of Trend Micro ScanMail is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Peter Nowak - PeerSpot reviewer
Cross-platform capability enhances security integration
The single agent, combined with the EDR system, delivers additional information and data for the EDR. Regarding the use cases, or maybe it fits better into another question about the motivation of the customers, I can see two approaches. The first approach is where the customer has an existing EDR system running, and their contract comes to an end. They are looking to either prolong it, renew it, continue with the current system, or look for something cheaper or better. When they reevaluate the contract, it's a sales approach to suggest that for a similar amount of money, not very much more, they can get something much better. It's not only a plain EDR or plain antivirus system - it's antivirus plus EDR. The difference in price is not much. Especially for the antivirus, the cross-platform capability is significant, as it's for Windows and Linux workstations and servers. Having one system for all platforms is essential. This has helped in two ways. The majority of customers want one thing for all, however, some customers definitely want two systems, servers separated from workstations. I have a big data center for banks, and they separate Windows Servers from Linux Servers. It is important for them to have two different systems. By providing this multi-operating system capability, I have engaged with customers via the Linux servers because the Windows servers are handled differently, so they were looking for a second different system, which opened the door for us.
Jaffar Ali - PeerSpot reviewer
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the overall product as an eight out of ten."
"Especially for the antivirus, the cross-platform capability is significant, as it's for Windows and Linux workstations and servers."
"The solution's most valuable feature is its AI detection algorithm part, which helps and is Cybereason's way of detecting the unknown, not just the signature-based threats."
"The tool's detection range works fine. Its most valuable features are its ease of employment and lightweightness. It's not heavy on resources. We focus on malware and ransomware detection."
"I like that Trend Micro ScanMail is very effective and quite strong."
"What I like the most about Trend Micro ScanMail is its easiness."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"Its integration with mail platforms is valuable."
"The analysis part is good."
 

Cons

"Cybereason Next-Generation Antivirus is not available in the local language, which can be inconvenient."
"I have been told several times that the stability of the sensor, not the back end, is an issue."
"I have been told several times that the stability of the sensor, not the back end, is an issue."
"Integrating other tools is sometimes an issue when using Cybereason Next-Generation Antivirus."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"The sandboxing part can be improved."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
 

Pricing and Cost Advice

"I rate the solution's pricing a seven on a scale of one to ten, where one is cheap, and ten is expensive."
"I rate the solution's pricing a four out of ten. Its pricing is justified."
"It's a yearly subscription, but the price could be better."
"It is an expensive solution. I rate the pricing a seven out of ten."
"Its price is okay. It is not too high."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
8%
Performing Arts
8%
Comms Service Provider
8%
Financial Services Firm
16%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Cybereason Next-Generation Antivirus?
The solution's most valuable feature is its AI detection algorithm part, which helps and is Cybereason's way of detecting the unknown, not just the signature-based threats.
What is your experience regarding pricing and costs for Cybereason Next-Generation Antivirus?
I rate the solution's pricing a four out of ten. Its pricing is justified.
What needs improvement with Cybereason Next-Generation Antivirus?
I have been told several times that the stability of the sensor, not the back end, is an issue. After certain updates, it consumes too much processor time without utilizing the processor capacity e...
What do you like most about Trend Micro ScanMail?
What I like the most about Trend Micro ScanMail is its easiness.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are more costly solutions available, but this one provides a balanced cost.
What needs improvement with Trend Micro ScanMail?
I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database.
 

Also Known As

Cybereason NGAV
ScanMail
 

Overview

 

Sample Customers

CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Cybereason Next-Generation Antivirus vs. Trend Micro ScanMail and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.