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Cybereason Next-Generation Antivirus vs Trend Micro ScanMail comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason Next-Generation ...
Ranking in Anti-Malware Tools
21st
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Trend Micro ScanMail
Ranking in Anti-Malware Tools
18th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Anti-Malware Tools category, the mindshare of Cybereason Next-Generation Antivirus is 0.5%, up from 0.3% compared to the previous year. The mindshare of Trend Micro ScanMail is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
Trend Micro ScanMail0.7%
Cybereason Next-Generation Antivirus0.5%
Other98.8%
Anti-Malware Tools
 

Featured Reviews

Peter Nowak - PeerSpot reviewer
Business Development Manager for Cybereason at Bechtle
Cross-platform capability enhances security integration
The single agent, combined with the EDR system, delivers additional information and data for the EDR. Regarding the use cases, or maybe it fits better into another question about the motivation of the customers, I can see two approaches. The first approach is where the customer has an existing EDR system running, and their contract comes to an end. They are looking to either prolong it, renew it, continue with the current system, or look for something cheaper or better. When they reevaluate the contract, it's a sales approach to suggest that for a similar amount of money, not very much more, they can get something much better. It's not only a plain EDR or plain antivirus system - it's antivirus plus EDR. The difference in price is not much. Especially for the antivirus, the cross-platform capability is significant, as it's for Windows and Linux workstations and servers. Having one system for all platforms is essential. This has helped in two ways. The majority of customers want one thing for all, however, some customers definitely want two systems, servers separated from workstations. I have a big data center for banks, and they separate Windows Servers from Linux Servers. It is important for them to have two different systems. By providing this multi-operating system capability, I have engaged with customers via the Linux servers because the Windows servers are handled differently, so they were looking for a second different system, which opened the door for us.
Jaffar Ali - PeerSpot reviewer
Director Technical Services at TechnoBIZ
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Especially for the antivirus, the cross-platform capability is significant, as it's for Windows and Linux workstations and servers."
"I would rate the overall product as an eight out of ten."
"The solution's most valuable feature is its AI detection algorithm part, which helps and is Cybereason's way of detecting the unknown, not just the signature-based threats."
"The tool's detection range works fine. Its most valuable features are its ease of employment and lightweightness. It's not heavy on resources. We focus on malware and ransomware detection."
"What I like the most about Trend Micro ScanMail is its easiness."
"The analysis part is good."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"The pricing of Trend Micro ScanMail is average, which is fine."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"Its integration with mail platforms is valuable."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
 

Cons

"I have been told several times that the stability of the sensor, not the back end, is an issue."
"Cybereason Next-Generation Antivirus is not available in the local language, which can be inconvenient."
"I have been told several times that the stability of the sensor, not the back end, is an issue."
"Integrating other tools is sometimes an issue when using Cybereason Next-Generation Antivirus."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The sandboxing part can be improved."
"Even Trend Micro ScanMail support staff are not familiar with this product."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
 

Pricing and Cost Advice

"I rate the solution's pricing a seven on a scale of one to ten, where one is cheap, and ten is expensive."
"I rate the solution's pricing a four out of ten. Its pricing is justified."
"It is an expensive solution. I rate the pricing a seven out of ten."
"Its price is okay. It is not too high."
"It's a yearly subscription, but the price could be better."
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Top Industries

By visitors reading reviews
Performing Arts
14%
Computer Software Company
10%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
13%
Comms Service Provider
9%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Next-Generation Antivirus?
I rate the solution's pricing a four out of ten. Its pricing is justified.
What needs improvement with Cybereason Next-Generation Antivirus?
I have been told several times that the stability of the sensor, not the back end, is an issue. After certain updates, it consumes too much processor time without utilizing the processor capacity e...
What is your primary use case for Cybereason Next-Generation Antivirus?
My use case involves providing endpoint security. When I introduce the EDR system, in many cases, it replaces the current antivirus system as well. Therefore, my use case is to replace an old antiv...
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...
 

Also Known As

Cybereason NGAV
ScanMail
 

Overview

 

Sample Customers

CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Cybereason Next-Generation Antivirus vs. Trend Micro ScanMail and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.