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CyberArk Secrets Management vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Secrets Management
Ranking in Access Management
20th
Average Rating
7.2
Reviews Sentiment
6.0
Number of Reviews
5
Ranking in other categories
Enterprise Password Managers (17th)
Ping Identity Platform
Ranking in Access Management
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Single Sign-On (SSO) (3rd), Authentication Systems (7th), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
 

Featured Reviews

RJ
Helps with compliance and improves operational flexibility
We have had both on-premises and SaaS models. The on-premise setup was a little difficult, but now that it has been moved to the SaaS model, everything is controlled by CyberArk. We just go and do our work. The initial on-premises setup took two weeks because it was an integrated effort. I had to spin up the servers and bring in the CyberArk Secrets Management resource to deploy the scripts. I then had to open networks and firewalls between CyberArk Secrets Management's on-premise servers and the application server. In the initial phase, it took two to three weeks, but it became easier when moving to the SaaS model. In terms of maintenance, it requires patching or upgrades, which happens one day in a month. If there is a failure, we have to roll back and try once again, which takes more time, but if everything goes smoothly, there is three to five hours of downtime.
MAHESHKUMAR7 - PeerSpot reviewer
Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols
A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most important features for us is the system's performance, particularly its speed of retrieving secrets."
"It's vital for effectively managing and securing my credentials."
"CyberArk Secrets Management is a critical solution for strengthening our security posture."
"The granular controls of CyberArk Secrets Management are very niche in their development and very secure from the overall secret management perspective, offering high-level functionalities where we have control over user access, which can be tracked and monitored."
"CyberArk's support team is knowledgeable and helpful, consistently responding on time."
"The automatic rotation of the password is the top feature."
"With CyberArk Secrets Management, we were able to resolve the automatic change of the passwords based on timelines. We were also able to retrieve the passwords in an encrypted format by utilizing the CyberArk platform, which was not provided to us by UiPath."
"The audit trails have been extremely important for us in helping our organization meet regulatory requirements."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."
"I like PingFederate."
"I would recommend PingFederate as an IAM solution for its no-code environment, single sign-on, multi-factor authentication, bidirectional services, and advanced features."
"It is a scalable solution."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"This is a user-friendly solution."
 

Cons

"There is room for improvement with better documentation and less need for CyberArk Secrets Management personnel to assist us with their presence."
"Implementing it and ensuring seamless password rotations present challenges."
"We occasionally experience incidents that delay password injection back into the script."
"The password search feature and integration between different vaults could be enhanced. For instance, when updating passwords in both lower and higher environment vaults, improvement is required in search and upgrade functions."
"Implementation was complex and required professional services."
"We did not have a good experience with technical support because their numerous processes caused delays in engaging, leading to project delays or issues with production."
"Improvements for CyberArk Secrets Management include enhanced documentation with more use cases and step-by-step integration guides."
"It requires some expertise to set up and manage."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"We had issues with the stability."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"Ping Identity Platform must improve its UI since its management console is complicated."
"We have encountered instances where it is not easy to do authentication."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"The product is not customizable."
 

Pricing and Cost Advice

"CyberArk Secrets Management has a moderate pricing structure based on a per-tenant licensing model rather than a per-user account model like their PAM solution."
"It is in the middle. It is neither very cheap nor very expensive, so I would place it in the middle."
"Ping Identity Platform is not an expensive solution."
"Ping Identity Platform is not very expensive."
"The product is costly."
"The tool is quite affordable."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"Ping offers flexible pricing that's not standardized."
"The pricing is neither too expensive nor too cheap."
"PingID's pricing is pretty competitive."
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Top Industries

By visitors reading reviews
Insurance Company
14%
Financial Services Firm
11%
Legal Firm
11%
Computer Software Company
9%
Financial Services Firm
24%
Computer Software Company
9%
Manufacturing Company
9%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise20
 

Questions from the Community

What needs improvement with CyberArk Secrets Management?
The tool is very good, but the commercialized training, which is paid, could be improved. Regularizing those trainings as part of a global alliance between the customer, SI partner, and CyberArk wo...
What is your primary use case for CyberArk Secrets Management?
The main use case for CyberArk Secrets Management is application integrations and the CI and CD part. In CyberArk Secrets Management, there are a variety of tools that they cover, one being the Cre...
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

No data available
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Information Not Available
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about CyberArk Secrets Management vs. Ping Identity Platform and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.