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CyberArk Secrets Management vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Secrets Management
Ranking in Access Management
19th
Average Rating
7.2
Reviews Sentiment
6.0
Number of Reviews
5
Ranking in other categories
Enterprise Password Managers (16th)
Ping Identity Platform
Ranking in Access Management
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Single Sign-On (SSO) (3rd), Authentication Systems (7th), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
 

Featured Reviews

RJ
Helps with compliance and improves operational flexibility
We have had both on-premises and SaaS models. The on-premise setup was a little difficult, but now that it has been moved to the SaaS model, everything is controlled by CyberArk. We just go and do our work. The initial on-premises setup took two weeks because it was an integrated effort. I had to spin up the servers and bring in the CyberArk Secrets Management resource to deploy the scripts. I then had to open networks and firewalls between CyberArk Secrets Management's on-premise servers and the application server. In the initial phase, it took two to three weeks, but it became easier when moving to the SaaS model. In terms of maintenance, it requires patching or upgrades, which happens one day in a month. If there is a failure, we have to roll back and try once again, which takes more time, but if everything goes smoothly, there is three to five hours of downtime.
MAHESHKUMAR7 - PeerSpot reviewer
Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols
A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The granular controls of CyberArk Secrets Management are very niche in their development and very secure from the overall secret management perspective, offering high-level functionalities where we have control over user access, which can be tracked and monitored."
"The automatic rotation of the password is the top feature."
"One of the most important features for us is the system's performance, particularly its speed of retrieving secrets."
"With CyberArk Secrets Management, we were able to resolve the automatic change of the passwords based on timelines. We were also able to retrieve the passwords in an encrypted format by utilizing the CyberArk platform, which was not provided to us by UiPath."
"CyberArk's support team is knowledgeable and helpful, consistently responding on time."
"CyberArk Secrets Management is a critical solution for strengthening our security posture."
"The audit trails have been extremely important for us in helping our organization meet regulatory requirements."
"It's vital for effectively managing and securing my credentials."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"People use the solution to secure their applications and authenticate particular processes."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"It is a scalable solution."
"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."
"It's pretty stable as a product."
"This is a user-friendly solution."
"It offers robust features and customization options that justify the cost."
 

Cons

"We did not have a good experience with technical support because their numerous processes caused delays in engaging, leading to project delays or issues with production."
"Improvements for CyberArk Secrets Management include enhanced documentation with more use cases and step-by-step integration guides."
"Implementation was complex and required professional services."
"The password search feature and integration between different vaults could be enhanced. For instance, when updating passwords in both lower and higher environment vaults, improvement is required in search and upgrade functions."
"Implementing it and ensuring seamless password rotations present challenges."
"There is room for improvement with better documentation and less need for CyberArk Secrets Management personnel to assist us with their presence."
"We occasionally experience incidents that delay password injection back into the script."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"We had issues with the stability."
"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"In the beginning, the initial setup was very complex."
"There is room for improvement in the solution, particularly in security."
 

Pricing and Cost Advice

"CyberArk Secrets Management has a moderate pricing structure based on a per-tenant licensing model rather than a per-user account model like their PAM solution."
"It is in the middle. It is neither very cheap nor very expensive, so I would place it in the middle."
"The product is costly."
"The tool is quite affordable."
"Ping offers flexible pricing that's not standardized."
"The pricing is neither too expensive nor too cheap."
"Ping Identity Platform is not an expensive solution."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"Ping Identity Platform is not very expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with CyberArk Secrets Management?
The tool is very good, but the commercialized training, which is paid, could be improved. Regularizing those trainings as part of a global alliance between the customer, SI partner, and CyberArk wo...
What is your primary use case for CyberArk Secrets Management?
The main use case for CyberArk Secrets Management is application integrations and the CI and CD part. In CyberArk Secrets Management, there are a variety of tools that they cover, one being the Cre...
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

No data available
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Information Not Available
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about CyberArk Secrets Management vs. Ping Identity Platform and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.