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CyberArk Identity vs Symantec Advanced Authentication comparison

CyberArk and Broadcom are both solutions in the Authentication Systems category. CyberArk is ranked #9 with an average rating of 7.8, while Broadcom is ranked #19 with an average rating of 7.0. CyberArk holds a 1.9% mindshare in AS, compared to Broadcom’s 0.5% mindshare. Additionally, 95% of CyberArk users are willing to recommend the solution, compared to 77% of Broadcom users who would recommend it.
CyberArk Identity
Read 23 CyberArk Identity reviews
  • 652 Views
  • 200 Comparison Views
95% willing to recommend
Symantec Advanced Authentic...
Read 9 Symantec Advanced Authentication reviews
  • 315 Views
  • 144 Comparison Views
77% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 11, 2024

Symantec Advanced Authentication and CyberArk Identity compete in identity management and multi-factor authentication. CyberArk Identity is considered superior due to its extensive features, which users feel justify the price.

What features are offered by Symantec Advanced Authentication in comparison to CyberArk Identity?

Symantec Advanced Authentication is praised for its wide range of authentication methods, seamless integration with various applications, and strong security features. CyberArk Identity receives commendations for its detailed access control, identity lifecycle management, and advanced identity governance capabilities, making it more attractive for larger enterprises.

What areas of improvement can be found in Symantec Advanced Authentication in comparison to CyberArk Identity?

Users of Symantec Advanced Authentication suggest enhancements in customization options, reporting functionalities, and flexibility. For CyberArk Identity, users seek improvements in the initial setup complexity, better support documentation, and streamlining the setup process.

How is the ease of deployment and customer service of Symantec Advanced Authentication in comparison to CyberArk Identity?

Symantec Advanced Authentication is reported to have a straightforward deployment process and responsive customer service. In contrast, CyberArk Identity's deployment is more complex, although it benefits from comprehensive support services.

What setup costs and ROI can be seen with Symantec Advanced Authentication in comparison to CyberArk Identity?

Users find Symantec Advanced Authentication to offer competitive pricing with a strong ROI, particularly for small and medium businesses. CyberArk Identity, although higher in cost, delivers significant ROI due to its extensive features. The key difference is Symantec's affordability versus CyberArk's cost-effectiveness for larger, feature-rich deployments.

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To learn more, read our detailed CyberArk Identity vs. Symantec Advanced Authentication Report (Updated: June 2025).
Buyer's Guide
CyberArk Identity vs. Symantec Advanced Authentication
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Ranking in Authentication Systems
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Identity Management (IM) (10th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (8th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (8th)
Symantec Advanced Authentic...
Ranking in Authentication Systems
19th
Average Rating
7.8
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Authentication Systems category, the mindshare of CyberArk Identity is 1.9%, up from 1.0% compared to the previous year. The mindshare of Symantec Advanced Authentication is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
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Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements are essential to meet the evolving demands of the market. It lacks features such as ActiveSync Exchange security, and it doesn't offer alternatives like password-less authentication via biometrics or patches. While Symantec mainly relies on traditional token-based or password-based methods, newer authentication methods are missing from its repertoire. Support services often lack promptness and depth of knowledge, leaving customers waiting for weeks to resolve issues. In the realm of multifactor authentication, swift resolution of problems is critical, as any slowdown or interruption can significantly impact operations. Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The setup, via cloud, is simple."
"What I like most about CyberArk Identity is the model that is in place."
"CyberArk Identity is at the top."
"CyberArk Identity's ability to safeguard financial services infrastructure is good."
"The features that I personally find most effective in terms of security stem from the fact that it is easy to integrate and also the adoption is faster."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"CyberArk Identity provides identity governance and gives me control over who and how access to environments occurs, offering significant confidentiality in what is accessed."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
More CyberArk Identity pros
"Rules on Risk Authentication are very good."
"One of the most valuable aspects is its remarkable stability."
"One of the most valuable features of this solution is that it's a strong authentication solution that's able to integrate with applications."
"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."
 

Cons

"At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process."
"Integration or deployment is extremely difficult for CyberArk Identity."
"The OpenID features could improve in CyberArk Identity."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
More CyberArk Identity cons
"Advanced Authentication talks about the Device ID. But how the device ID is captured, I want to know more about that."
"This solution could be improved with risk-based authentication. I think that this product has everything that most customers are looking for, but modern technology has people looking for security tools with risk-based authentication, which they have a separate tool for. If they could integrate this, it would improve Symantec Advanced Authentication. They have to look at what's newly trending and how things are moving forward, and then adapt and adopt those features. Symantec's technical support should also be improved, in terms of response time."
"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."
"Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation."
 

Pricing and Cost Advice

"CyberArk Identity is an expensive solution."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"The pricing of CyberArk Identity is competitive."
"There is an initial license and then there is a subscription needed."
More CyberArk Identity pricing and cost advice
"The price is reasonable."
"There are eventually going to be implementation costs. Sometimes you're required to have custom code developments there, so that has to be part of the implementation price."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
11%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
See all answers
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing is acceptable. It is worth considering what we are protecting with the amount charged.
See all answers
What needs improvement with CyberArk Identity?
Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management.
See all answers
What do you like most about Symantec Advanced Authentication?
One of the most valuable aspects is its remarkable stability.
See all answers
What is your experience regarding pricing and costs for Symantec Advanced Authentication?
The price is reasonable.
See all answers
What needs improvement with Symantec Advanced Authentication?
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements ar...
See all answers
 

Comparisons

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CyberArk Privileged Access Manager vs CyberArk Identity Logo
CyberArk Privileged Access Manager vs CyberArk Identity
Compared 10% of the time
SailPoint Identity Security Cloud vs CyberArk Identity Logo
SailPoint Identity Security Cloud vs CyberArk Identity
Compared 10% of the time
Microsoft Active Directory vs CyberArk Identity Logo
Microsoft Active Directory vs CyberArk Identity
Compared 6% of the time
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Thales Authenticators vs Symantec Advanced Authentication Logo
Thales Authenticators vs Symantec Advanced Authentication
Compared 100% of the time
More Symantec Advanced Authentication Competitors
 

Product Reports

Buyer's Guide
CyberArk Identity
June 2025
CyberArk Identity reportDownload CyberArk Identity product report
Buyer's Guide
Symantec Advanced Authentication
May 2025
Symantec Advanced Authentication reportDownload Symantec Advanced Authentication product report
 

Also Known As

Idaptive
CA Advanced Authentication, CA Strong Authentication, CA Risk Authentication, Arcot WebFort, Arcot RiskFort
 

Overview

CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

  • Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
  • Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
  • Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
  • Privileged Access Management secures and monitors access to critical systems and data by privileged users.

According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

CyberArk

CA Advanced Authentication provides a secure, user-convenient and cost-effective way to protect online and mobile applications. The solution consists of two components:  CA Risk Authentication allows the enterprise to silently and transparently collect data and assess risk based on device identification, location and user behavior, among other factors, and CA Strong Authentication provides a wide variety of software-based, two-factor authentication credentials and technology to make passwords more secure.  Together they enable an intelligent, layered security approach to protect user identities and organizational data.

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Broadcom
 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Global bank, Large Filipino Bank and SK Infosec
Buyer's Guide
CyberArk Identity vs. Symantec Advanced Authentication
June 2025
Free Report: CyberArk Identity vs. Symantec Advanced Authentication
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