CyberArk Identity vs Symantec Advanced Authentication comparison

CyberArk Identity vs. Symantec Advanced Authentication

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CyberArk Identity

Ranking in Authentication Systems

8th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Identity Management (IM) (11th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (9th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)

Symantec Advanced Authentic...

Ranking in Authentication Systems

19th

Average Rating

7.8

Reviews Sentiment

8.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Authentication Systems category, the mindshare of CyberArk Identity is 1.7%, up from 1.0% compared to the previous year. The mindshare of Symantec Advanced Authentication is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems

Featured Reviews

Julio Montero

Access Management Analyst at Telefónica

Access management system provides strong security and effortless user authentication

The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.

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Umair (Abu Mohaymin) Akhlaque

Enterprise Solutions & Services Head at Duroob Technologies

Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options

There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements are essential to meet the evolving demands of the market. It lacks features such as ActiveSync Exchange security, and it doesn't offer alternatives like password-less authentication via biometrics or patches. While Symantec mainly relies on traditional token-based or password-based methods, newer authentication methods are missing from its repertoire. Support services often lack promptness and depth of knowledge, leaving customers waiting for weeks to resolve issues. In the realm of multifactor authentication, swift resolution of problems is critical, as any slowdown or interruption can significantly impact operations. Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best thing I like about CyberArk Identity is that it does not require heavy implementation, complex hardware, or complex training."

"Overall, I would rate CyberArk Identity a nine out of ten."

"The initial setup of CyberArk Identity was straightforward."

"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."

"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."

"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."

"The initial setup is straightforward. It takes me up to an hour and a half."

"The most valuable feature of CyberArk Identity is the adaptive interface."

More CyberArk Identity pros

"One of the most valuable features of this solution is that it's a strong authentication solution that's able to integrate with applications."

"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."

"One of the most valuable aspects is its remarkable stability."

"Rules on Risk Authentication are very good."

Cons

"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."

"There are some issues with CyberArk Identity. Sometimes, I have encountered glitches or bugs, which increased downtime."

"They can include the Mobile Device Management (MDM) feature."

"I'm not sure what needs improvement. It is a good platform."

"They could improve their UI and make everything more user-friendly."

"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team. Sometimes, there is a delay in handling my inquiries via email, which could be addressed for better service."

"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."

"More integrations would be better."

More CyberArk Identity cons

"This solution could be improved with risk-based authentication. I think that this product has everything that most customers are looking for, but modern technology has people looking for security tools with risk-based authentication, which they have a separate tool for. If they could integrate this, it would improve Symantec Advanced Authentication. They have to look at what's newly trending and how things are moving forward, and then adapt and adopt those features. Symantec's technical support should also be improved, in terms of response time."

"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."

"Advanced Authentication talks about the Device ID. But how the device ID is captured, I want to know more about that."

"Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation."

Pricing and Cost Advice

"The pricing point is very good. I compared it with other products, and it does not require a heavy investment."

"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."

"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."

"There is an initial license and then there is a subscription needed."

"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."

"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."

"CyberArk Identity is an expensive solution."

"The solution is cheap and I rate its pricing an eight out of ten."

More CyberArk Identity pricing and cost advice

"The price is reasonable."

"There are eventually going to be implementation costs. Sometimes you're required to have custom code developments there, so that has to be part of the implementation price."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

14%

Manufacturing Company

11%

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about CyberArk Identity?

The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.

What is your experience regarding pricing and costs for CyberArk Identity?

The pricing point is very good. I compared it with other products, and it does not require a heavy investment.

What needs improvement with CyberArk Identity?

It does not have global market penetration, and sometimes, there are support issues. CyberArk Identity can definitely improve on the IAM rules when I create them. The stability can also be better.

What do you like most about Symantec Advanced Authentication?

One of the most valuable aspects is its remarkable stability.

What is your experience regarding pricing and costs for Symantec Advanced Authentication?

The price is reasonable.

What needs improvement with Symantec Advanced Authentication?

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Compared 11% of the time

SailPoint Identity Security Cloud vs CyberArk Identity

Compared 9% of the time

Microsoft Active Directory vs CyberArk Identity

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More CyberArk Identity Competitors

No data available

Product Reports

CyberArk Identity

Download CyberArk Identity product report

Symantec Advanced Authentication

Download Symantec Advanced Authentication product report

Also Known As

Idaptive

CA Advanced Authentication, CA Strong Authentication, CA Risk Authentication, Arcot WebFort, Arcot RiskFort

Overview

CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
Privileged Access Management secures and monitors access to critical systems and data by privileged users.

According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

CyberArk

CA Advanced Authentication provides a secure, user-convenient and cost-effective way to protect online and mobile applications. The solution consists of two components: CA Risk Authentication allows the enterprise to silently and transparently collect data and assess risk based on device identification, location and user behavior, among other factors, and CA Strong Authentication provides a wide variety of software-based, two-factor authentication credentials and technology to make passwords more secure. Together they enable an intelligent, layered security approach to protect user identities and organizational data.

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Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido

Global bank, Large Filipino Bank and SK Infosec

CyberArk Identity vs. Symantec Advanced Authentication