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CyberArk Endpoint Privilege Manager vs Trend Micro ScanMail comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Endpoint Privilege...
Ranking in Anti-Malware Tools
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
38
Ranking in other categories
Endpoint Compliance (5th), Privileged Access Management (PAM) (3rd), Application Control (5th), Ransomware Protection (5th)
Trend Micro ScanMail
Ranking in Anti-Malware Tools
20th
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Anti-Malware Tools category, the mindshare of CyberArk Endpoint Privilege Manager is 1.6%, down from 3.1% compared to the previous year. The mindshare of Trend Micro ScanMail is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Sumit Chavan - PeerSpot reviewer
Helps secure the infrastructure and control users with admin rights
There are many features that are currently missing. A customization option is required for certain policies. For instance, if we need to stop PowerShell scripting, we have to create a different policy for that. Being able to create a sub-level policy within a top-level policy would be good. Currently, no user-based policy option is available inside the EPM console. We can only create computer-based policies. The database is available, but there is a drawback in not being able to create local groups on the EPM console. We only have to depend on Active Directory. This limits infrastructure security as we depend on the Active Directory team to manage user groups. If they remove any users, we lose control. If we could create groups locally and block them or set specific policies, we would have more control. Local endpoint management is missing from the EPM site. Moreover, there is an issue with policies not running as expected when we make enhancements. We have to find multiple ways to whitelist applications or enhance policies.
Jaffar Ali - PeerSpot reviewer
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has drastically reduced the attack surface for local administrative rights and the chance of escalation of privilege. We've removed, at this point, close to 98 percent of the local administrative accounts on workstations. If there were an incident, it would stop at that point and we'd be able to know."
"Their customer support was excellent."
"The tool is an endpoint management system. It monitors everything a standard user does and helps elevate privileges when necessary for advanced users. It keeps an auditable trail of all activities. Practically, it stops and blocks potentially hazardous user behavior, whether intentional or unintentional. Certain companies must use endpoint management software because of national or international rules or ISO norms."
"I am impressed with the product's seamless integration. The PAM wallet and enterprise password wallet are good also good."
"CyberArk Endpoint Privilege Manager helped us reduce the time for regulatory processes to approximately two to four months, completing the solution and training."
"We were able to reduce the number of privileged accounts by 50%, which helped to simplify our privileged access management environment."
"CyberArk Endpoint Privilege Manager is entirely cloud-based, so no further upkeep is required."
"The most valuable feature of CyberArk Endpoint Privilege Manager is its high performance, it's the best identity security platform. The security is good. It's easy to showcase the feature and capabilities and compare it with other competitors. It competes well with other solutions. Additionally, it is a complete solution."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"I like that Trend Micro ScanMail is very effective and quite strong."
"The analysis part is good."
"Its integration with mail platforms is valuable."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"What I like the most about Trend Micro ScanMail is its easiness."
 

Cons

"Technical support is slow to respond when we run into issues."
"CyberArk Endpoint Privilege Manager could be improved by simplifying the administration process, specifically when setting up policies and applications."
"It's an old product and has many areas that can be improved."
"CyberArk Endpoint Privilege Manager is a perfect solution, but CyberArk Endpoint Privilege Manager for Linux has many issues. Another area for improvement in CyberArk Endpoint Privilege Manager, specifically for Windows, is that there's no way for you to check credential theft from a text file, such as a notepad file."
"The main issues I experience are related to deployment, which requires dependency on other solutions like AD or SCCM. These tools need to be defined and synced with the client or agent and master, sometimes needing manual checks."
"For an experienced system implementer it will take approximately one day. However, for somebody who is inexperienced it may take up to five days."
"It cannot be on-prem. It is only cloud-based. Sometimes, that's a restriction in terms of usage."
"CyberArk Endpoint Privilege Manager can be better by making its UI more consistent."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The sandboxing part can be improved."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
 

Pricing and Cost Advice

"The price of CyberArk Endpoint Privilege Manager is expensive. The solution is priced based on the number of accounts onboarded and the number of concurrent sessions. Everyone else is included in the price, such as support."
"The professional services for one eight-hour day would be $1,800."
"licensing for this solution is based on the number of APV (privileged users), and the number of sessions that you want to record."
"Although I do not deal directly with the pricing, CyberArk Endpoint Privilege Manager is costly compared to other solutions. However, it offers beneficial features."
"The product's license is easy to procure."
"I believe it's quite a reasonably priced solution. It's not very common to use CyberArk because it's a niche solution, but customers who are willing to control administrative accounts are willing to pay this money."
"The tool is a bit pricey compared to its competitors. My company does work with competitors, but I don't have hands-on experience with other software. I've just done some comparisons."
"Pricing depends on how many devices you use. Right now, on-premise, it costs us a little, but it's worth it. It seems like the cloud solution is much more expensive. We got this solution one year ago, and it's like we bought the solution, and now they are not going to support it on-premise anymore. We are in the implementation phase, and we missed this, and we already paid for the licenses. This is wasted time from my perspective, and CyberArk should be more customer-friendly."
"It's a yearly subscription, but the price could be better."
"It is an expensive solution. I rate the pricing a seven out of ten."
"Its price is okay. It is not too high."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
11%
Government
8%
Financial Services Firm
12%
Manufacturing Company
10%
Government
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about CyberArk Endpoint Privilege Manager?
The most valuable feature of the solution is its performance.
What is your experience regarding pricing and costs for CyberArk Endpoint Privilege Manager?
I believe it's quite a reasonably priced solution. It's not very common to use CyberArk because it's a niche solution, but customers who are willing to control administrative accounts are willing t...
What do you like most about Trend Micro ScanMail?
What I like the most about Trend Micro ScanMail is its easiness.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are more costly solutions available, but this one provides a balanced cost.
What needs improvement with Trend Micro ScanMail?
I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database.
 

Also Known As

Viewfinity
ScanMail
 

Overview

 

Sample Customers

Information Not Available
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about CyberArk Endpoint Privilege Manager vs. Trend Micro ScanMail and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.